We used this hotel as our base in Santa Barbara. We had limited interaction with staff and limited use of the facilities. Staff was excellent upon check in/check out. They were pleasant and provided suggestions on where to eat or visit. Very helpful.
I am giving this hotel 4 stars based on its beauty, cleanliness, and location. Very pretty with great views of the city or beach. The rooms are large with nice balconies and always cleaned well. The location is perfect for tourists. Steps away from Stearns Wharf and State Street... couldn't be better.
Stay here for a clean hotel in a great location.