Just returned from a stay at the Fess Parker and we couldn't have enjoyed it more; so much so that we extended our stay. From the moment we pulled up to the hotel, we were treated so well by all the staff. We arrived early and were given a room right away. I currently have some mobility issues so we were given a room near everything on the ground floor. We were worried about noise, but it was never an issue. Our room was large and had everything we needed. We had an ocean view and even though it was cold, we sat on the patio and enjoyed our beautiful view every day. The beds were a bit soft for my taste as I have back issues. But a quick call to the front desk and a board was placed under the mattress and problem solved. This is how it was for everything; ask and someone will quickly help you with a smile. We ate at the restaurant for breakfast and at the bar a few times. Everyone we encountered was extremely attentive and the food was good, although pricey. The location is great; away enough from State Street to feel quiet but close enough to get there quickly when you want to. The hotel is showing it's age in some ways, but not in any way that we felt was a negative. And signs were posted that renovations will be happening this year. It's truly a wonderful hotel with great staff that will go out of their way to make your stay enjoyable and comfortable.

Hotel Grounds and Lobby are very nice rooms were ok we couldn't figure out how to turn on shower and had to call the front desk. The bartender and waitress were very nice. The only complaint was one of the towels in our room was stained and looked dirty...My daughter loved the Fresh Baked Cookies on check in..

We stayed 2 nights as Hilton Gold members and received an upgrade to a garden view room with free wi Fi.
The downside to our upgrade was that the two storey Eucalyptus wing has no lift so lugging heavy luggage was an unexpected delight after we declined a porter.
A late arrival saw us eating dinner in the bar with wonderful service from Kim although the steak was overpriced and overcooked.
The rooms we clean although a musty smell was evident in the corridor. The hotel was quite empty so the requested later checkout beyond 1.30 for gold honors members being declined unless an extra fee was paid was a surprise.
The cleaning staff however must have been unaware of the 1.30 checkout as they knocked on the door on two occasions to clean - maybe better communication amongst departments would be in order.
The location was very good for strolling along the beach or,walking to the wharf or main street.
Breakfast was standard fare - a bit underwhelming due to disinterested staff.

An unexpected bonus was the train hooting regularly as it signaled it's arrival regularly.
Our sleep however was very god with very good quality beds and pillows.

We recently stayed for 5 days at the resort for my 60th birthday. Loved that it was in walking distance of Sterns Wharf and the beachfront. From the moment we arrived, the staff were exceedingly helpful and friendly. The valet, concierge, restaurant, and check in attendants all went above and beyond to assist us in a great stay. The grounds were impressive and very well kept. Great night's sleep on the bed and pillows! However I think the hotel should provide bath robes for the price. Breakfast was average. Price for buffet was high. I would have liked to see a quiche or something more unique than typical eggs, bacon, and sweets. I would stay again next time I visit California.