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“Nice hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Pepper Tree Inn

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BEST WESTERN PLUS Pepper Tree Inn
3.0 of 5 Hotel   |   3850 State Street, Santa Barbara, CA 93105   |  
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Ranked #18 of 61 hotels in Santa Barbara
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Nice hotel”
4 of 5 stars Reviewed August 24, 2013 via mobile

Very nice hotel, only stayed one night but the room was clean and the staff very helpful. Restaurant closes at 8 but had breakfast there and that was good. A few shops across the road with a small mall. We drove down the the beach where there is free or cheap parking. The wharf is lovely, hired a bike for 4 people and drove down the promenade. Would stay there again, Santa Barbara is lovely.

Stayed August 2013, traveled with family
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653 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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uk
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 18, 2013

This hotel is one of our favourites on the Pacific Highway Coast. It's a friendly, clean and very accommodating place. The rooms are of a good size and the one we had this time opened straight onto the pool and hot tub area. All rooms have complimentary water, coffee, fruit and sweets as does the reception

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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ChivaunC, General Manager at BEST WESTERN PLUS Pepper Tree Inn, responded to this review, August 28, 2013
We are thrilled to hear that our hotel is one of your favorites along the Pacific Highway Coast and look forward to welcoming you back during your next trip to California. See you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 17, 2013

We stayed here for two nights. Our room was upgraded as it was a special birthday, we were also greeted with a bottle of champagne, box of chocolates and a happy birthday banner which was a lovely touch. (Thank you Josh)

On check in we were greeted by a handsome, polite and helpful gentleman as our room wasn't ready (our fault we were very early) gave us directions, map etc. to go into town.

Every time we went into reception we were greeted by friendly and helpful staff.

Thank you for making our stay so good.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stafford, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 16, 2013

This hotel is one of our favourites on the Pacific Highway Coast. It's a friendly, clean and very accommodating place. The rooms are of a good size and the one we had this time opened straight onto the pool and hot tub area. All rooms have complimentary water, coffee, fruit and sweets as does the reception area. It's location, on State Street, is good if you are doing a drive holiday, and it's only a short drive into main centre of Santa Barbara which is also well worth a visit. It has a small restaurant attached to it which is ok if you don't fancy venturing outside of the complex, but since there is a multitude of restaurants and eating places in Santa Barbara centre, we'd recommend you only use this as a last resort.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Manchester
Top Contributor
95 reviews 95 reviews
30 hotel reviews
Reviews in 45 cities Reviews in 45 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 14, 2013

Although not in a particularly nice location, the staff and the facilities were excellent, especially the room.
Nice little pool and spa outside the patio doors and an excellent restaurant next door. Friendly staff and the car windscreen had been cleaned when we left in the morning - would definitely recommend it!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Billericay, United Kingdom
Top Contributor
56 reviews 56 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 13, 2013 via mobile

Hotel is nice with fairly big rooms and a lovely courtyard with a swimming pool. The rooms have wifi, a big tv, microwave, fridge, tv and coffee making facilities with free water and fruit in the room too. The beds are very big and lovely and comfy. The house keeping staff need a big well done too as its spotless every where. The hotel also has a gym and laundry room. The staff are so helpful and polite, especially Cindy. I would recommend requesting a courtyard and pool view these are the best rooms. The only bad thing is the location it is quite far from Santa Barbara Beach and the main shops. It is lovely by the beach and at the bottom of state street there are so many nice restaurants and shops its such a shame this is too far out to walk too.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
4 of 5 stars Reviewed August 13, 2013

The room was fine for the rate. The hotel certainly has some age, but the interiors seemed to be updated. Nothing fancy, but you'll want to be sightseeing anyways. The location is fairly close to the downtown area. Very clean and the staff was excellent.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State Street, Santa Barbara, CA 93105
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#6 Best Value Hotel in Santa Barbara
#10 Business Hotel in Santa Barbara
#13 Romantic Hotel in Santa Barbara
#14 Family Hotel in Santa Barbara
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Official Description (provided by the hotel):
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western

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