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“Good location friendly front desk rooms out dated” 4 of 5 stars
Review of BEST WESTERN PLUS Pepper Tree Inn

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BEST WESTERN PLUS Pepper Tree Inn
3.0 of 5 Hotel   |   3850 State Street, Santa Barbara, CA 93105   |  
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Ranked #19 of 61 Hotels in Santa Barbara
1 review
1 helpful vote 1 helpful vote
“Good location friendly front desk rooms out dated”
4 of 5 stars Reviewed February 27, 2013 via mobile

Compared to others in area reasonable but needs updates in room friendly front desk representatives for Santa Barbara location worth it and location to town and freeway good hope this review helps others

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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674 reviews from our community

Traveler rating
    256
    282
    98
    19
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See reviews for
203
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Lake Hughes, California
Senior Contributor
24 reviews 24 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 19, 2013

We stayed in the beds with double queen beds. Luckily, we got a room that was towards the back. I feel sorry for those that have to walk out the door and face Macy's from across the street. I recommend asking for a mountain view or a room by the pool and jacuzzi. For the price you pay, take advantage of them!

We got more goodies than other places like fresh fruit and robes. I've stayed in hotels/motels of all conditions so these little things make this hotel go higher on my list.

It's a few miles from the harbor/downtown area so having your own car would be wise. The staff was nice and gave us helpful information and even offered to call a taxi if we didn't want to drive.

It's right off the 101 and 154 which was great for us since we took a day to explore Solvang and Los Olivos.

Room Tip: If you want to use the pool, ask for a bottom room since there's a glass door that leads to the...
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  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Victorville, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2013

The Pepper Tree Inn was a great hotel. The staff was friendly and helpful. They gave a map of Santa Barbara with hidden treasures and must see attractions. This helped us map out our stay and create a to do list while in Santa Barbara. The location was geat being located right across the street from a great mall. The room had great little extras in case you forgot something. It was aparrent that they thought of everything and have worked hard on ensuring all the little details were covered. The room itself had these retro glass windows that brought great memories of a long lost childhood. This dedication to classic elegance is what sets Santa Barbara aside from other destinations and is that gives guest of the Pepper Tree Inn the feeling of a true Santa Barbara stay.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksville, Maryland, United States
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed January 23, 2013

Your stay will be highlighted by rooms from the 80's and decor from the 90's. Everyone who worked there was incredibly helpful and friendly. There is an on site dinner that also wants to be a sports bar. I think it missed the mark on both counts. You know you are in Santa Barbara when you are spending $200 a night for a $79 motel, and the Pepper Tree Inn is that motel. It is not that close to downtown or the water. It is across the street from a large shopping mall if that is why you are visiting Santa Barbara.

  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Treasure Island, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2013

Well appointed rooms clean and very comfortable. The beds were comfy like other post express. Staff friendly and helpful. It was nice to have free botles of water and fresh friut. It is really not that far from the downtown which I liked. I would definately stay there again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 21, 2012

Upon arrival we were greeted by extremely helpful, efficient and knowlegeable reception staff who quickly informed us of all essentials for a flying visit to Santa Barbara.
Room exceptionally clean, comfortable, quiet and very well equiped with nice touches. Free coffee and fruit in reception.
Plenty of parking right next to our room. Lovely small swimming pool.
Hotel well positioned, short drive into Santa Barbara and walking distance to good restaurants and small shopping mall with Supermarket.
Totally recommend this hotel.

Room Tip: Grond floor room gives direct access to small swimming pool.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Pepper Tree Inn

Address: 3850 State Street, Santa Barbara, CA 93105
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#13 Family Hotel in Santa Barbara
#13 Business Hotel in Santa Barbara
#14 Romantic Hotel in Santa Barbara
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Pepper Tree Inn 3*
Official Description (provided by the hotel):
Nestled on five acres of tropical gardens, the BEST WESTERN PLUS Pepper Tree Inn is a Spanish-inspired resort hotel with ornate tile and wrought-iron embellishments. The lush gardens feature pathways lined with palms and cascading bougainvillea. The hotel offers two heated tile pools, two whirlpools, an exercise room and massage facilities, conference facilities, complimentary parking and free high-speed wireless Internet service.The hotel's spacious, well-appointed guest rooms feature private decks or balconies overlooking the gardens and pool courtyards. The Treehouse Restaurant and Lounge offers casual dining for breakfast, lunch, and dinner and provides room, patio, and poolside service.Located on upper State Street with easy access to 101, the hotel is adjacent to the shops and restaurants at La Cumbre Plaza, and is just minutes from downtown Santa Barbara, world-class golf courses, award-winning wineries, glorious beaches, and the Santa Barbara Mission. ... more   less 
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Also Known As:
Best Western Plus Pepper Tree Hotel Santa Barbara
Best Western Santa Barbara
Santa Barbara Best Western

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