I was booked at Hotel Goleta via price line, I called hotel to request a double bed for me and my sister, they said yes. We arrived at hotel, they did not honor room request, no ice machine, no coffee on premises or room, no blanket on bed, no clock in room, no decor, all amenities are not available, here is the most ridiculous....only one set of towels in room for 2 people, request more received one additional bath towel, next day housekeeping took away additional towel and left no replacements!! So for 2 days and 2 people we are allotted 2bath towels,1 hand towel, 1washcloth! Lol after all this the attitude of the desk staff is really the reason why I am taking the time to right this review, I am not unreasonable, the property is in the middle of construction,good hospitality can compensate for a lot, unfortunately Hotel Goleta has zero Hospitality! I would never recommend this place! Please don't spend your previous vacation time at a place that does not value their guests. I would have been happier at a Motel 6, and I am a very seasoned world traveller!
- Official Description (provided by the hotel):
- Hotel Goleta welcomes guests with 160 beautifully appointed guest rooms surrounding an inviting pool in a garden courtyard setting. A large patio area, outdoor fire pit and al fresco bar come together to allow the perfect little escape. Hotel Goleta is located just two miles from the Santa Barbara Airport, UCSB, High-Tech business centers and the beautiful Goleta Beach. For guests looking to experience the world-renowned Santa Barbara attractions including the Mission, museums, Stearns Wharf, the Zoo and downtown shopping, Hotel Goleta is a short 8 miles away.All guest rooms have been recently renovated delivering guests all the touches of home like spacious desks, flat-screen TVs, luxurious linens, and plush pillows. Complimentary high-speed wireless Internet is available throughout the hotel to stay connected on the road. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Santa Barbara - Goleta Hotel Santa Barbara
- Santa Barbara Holiday Inn