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Holiday Inn Santa Barbara - Goleta: Traveler Reviews

3.0 of 5
5650 Calle Real, Santa Barbara, CA 93117
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Holiday Inn Santa Barbara - Goleta
Ranked #42 of 61 hotels in Santa Barbara
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128 reviews from our community

    Trip type
Traveler rating
    10
    52
    40
    16
    10
Date Rating
Puerto Jose Banus, Spain
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Rennovation needed”
3 of 5 stars Reviewed December 3, 2012

Hotel is in dire need of a major rennovation. They have had last started to change out the old CRT TV's for LCD though, which is a move in the right direction, but this hotel is old, old and very old. It is like going back in time when you reach your room. I have to say the rooms are clean, but the carpets must be 10 - 20 years old at best. I note that the bathroom taps appear to have been changed though. The Wi-fi is intermittent at best, but at least they do not have the audacity to charge like some holiday inn properties. The staff though are great, very friendly, very helpful, especially the lady on reception who had spent some time working in England. Get the rennovation done, and my group will be back.

Room Tip: Get an upper floor, pool facing room.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask HammoIJ about Holiday Inn Santa Barbara - Goleta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGGM, Manager at Holiday Inn Santa Barbara - Goleta, responded to this review
December 12, 2012
Dear Mr. Hammol

Thank you for taking the time to write about your experience at the Holiday Inn Goleta. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope to have the honor of serving you again in the future.

Please know that we are working on making many improvements in order to make your stay and the stay of all our guest a comfortable and happy one.

Sincerely,

Eduardo Mejia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Michigan
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
“A Little Dated, A Little Boring”
3 of 5 stars Reviewed November 21, 2012

This is a nice enough place, as long as you have your expectations set correctly. The hotel is getting a little old, and could use a good renovation. There isn't much to do, the restaurant is plain and overpriced, and the room rates are a little high for what you get. Our room was comfortable, but nothing special. The hotel is close to several strip malls, so there is limited shopping nearby. It is also very close to Highway 101, but the noise wasn't a factor.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Drew48160 about Holiday Inn Santa Barbara - Goleta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGGM, Manager at Holiday Inn Santa Barbara - Goleta, responded to this review
November 29, 2012
Dear Mr. Drew,

Thank you for taking the time to write about your experience at the Holiday Inn Goleta. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope to have the honor of serving you again in the future.

Please know that we are working on making many improvements in order to make your stay and the stay of all our guest a comfortable and happy one.

Sincerely,

Eduardo Mejia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Great place to stay when you run Santa Barbara Marathon”
4 of 5 stars Reviewed November 10, 2012

I did the half marathon this weekend and I would recommend this hotel - price is reasonable, not too close to freeway, clean room, and best of all - you can get a late check out. After getting up at 5:00 AM for the race, it was great to have brunch and then come back to the hotel for shower and nap with the 2:00 check out. The other hotels I have stayed at require you to pay if you stay later than 12:00.

Tricia was there when I checked in Friday night and was very friendly and made me feel right at home.

I look forward to coming back here agan.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by judy9560 for Santa Barbara
Ask judy9560 about Holiday Inn Santa Barbara - Goleta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGGM, Manager at Holiday Inn Santa Barbara - Goleta, responded to this review
November 13, 2012
Dear Judy,

Thank you for taking time to leave us a review. I am pleased to know that you found our location ideal, and you found our staff to be helpful and friendly. We are working hard to make our hotel a more clean and comfortable place to stay for all our guest.

We appreciate your patronage and we hope to see you soon. I can assure you we will do everything we can to make your stay a comfortable and happy one.

Sincerely,

Eduardo Mejia
General Manager
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La Palma, Spain
1 review
“Overpriced motel for price of a hotel”
3 of 5 stars Reviewed November 5, 2012

I definitely with most folks here. It costs 184 dollars a night here and they didn't even throw in a breakfast. I should have stayed at a hotel. Room is clean and comfortable just like at a Motel 6. Room is very small just like at Motel 6. Staffs sometimes are not friendly. Overal, I think 60-70 a night is a fair price. Just my 2 cents

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask joe p about Holiday Inn Santa Barbara - Goleta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGGM, Manager at Holiday Inn Santa Barbara - Goleta, responded to this review
November 13, 2012
Dear Mr JoeP

Thank you for taking the time to write about your experience at the Holiday Inn Goleta. We appreciate the candid feedback we receive and welcome any opportunity to improve. We hope to have the honor of serving you again in the future.

Please know that we are working on making many improvements in order to make your stay and the stay of all our guest a comfortable and happy one.

Sincerely,

Eduardo Mejia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Plymouth, New Zealand
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
7 helpful votes 7 helpful votes
“Overpriced hotel”
2 of 5 stars Reviewed October 29, 2012

Overpriced hotel compared to what you get. It’s double the price compared to most motels, but the room comfort and facilities don’t reflect that. Next time I would book the Motel 6 just down the road.

Staff was not very friendly, we were given a smoking room where we had booked a non-smoking. Had to push to get this changed.

  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask EBinNZ about Holiday Inn Santa Barbara - Goleta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGGM, Manager at Holiday Inn Santa Barbara - Goleta, responded to this review
October 31, 2012
Dear EbinNz,

Thank you for staying with us. Our hotel is very proud of its level of service, cleanliness and quality of its product and for this reason your comments are very troubling and will certainly be looked into. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Santa Barbara - Goleta

Also Known As:
Holiday Inn Santa Barbara - Goleta Hotel
Holiday Inn Santa Barbara - Goleta Hotel Santa Barbara
Holiday Inn Santa Barbara Goleta
Holiday Inn Santa Barbara
Santa Barbara Holiday Inn
Address: 5650 Calle Real, Santa Barbara, CA 93117
Phone Number:
Region: United States > California > Santa Barbara
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 61 hotels in Santa Barbara
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Great location and affordable resort style! ~ Holiday Inn Santa Barbara/Goleta, a full service hotel, is conveniently located just 2 miles from the Santa Barbara airport, the University of California Santa Barbara and only 8 miles from downtown Santa Barbara shops, museums and attractions. The guest-rooms are generously proportioned and handsomely furnished. The grounds are nicely manicured and feature a large resort style pool adjacent to a recently added, 2,000 square foot patio terrace with al fresco bar and anchored by a raised fire pit. The hotel's own Remington's restaurant serves breakfast, dinner and room service. Within easy walking distance there are additional restaurants, grocery stores, a bowling alley and a 3 screen movie theater. Also nearby are renowned wineries, world class golf courses and beautiful, uncrowded beaches. This hotel attracts families as well as corporate travelers looking for familiar Holiday Inn quality and amenities. ... more   less 
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