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Canary, a Kimpton Hotel: Traveler Reviews

4.0 of 5
31 West Carrillo, Santa Barbara, CA 93101 (Formerly Canary Hotel Santa Barbara)
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Complimentary Wine Hour
Canary, a Kimpton Hotel
Ranked #4 of 61 hotels in Santa Barbara
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182 reviews from our community

Traveler rating
    117
    46
    16
    1
    2
See reviews for
Families
32
 
Couples
106
 
Solo
5
 
Business
13
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hermosa Beach, California
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“The Best Place to Stay IN Santa Barbara”
5 of 5 stars Reviewed December 9, 2012

This being my first time to Santa Barbara, we wanted to stay at a hotel IN Santa Barbara. The Canary was the perfect choice. The hotel is minutes away from shopping, sightseeing, and restaurants. As at other Kimpton properties, it is a great hotel featuring a fabulous restaurant and bar. Equal attention is given to both. The spanish style architecturel hotel features large rooms with great bathrooms, fluffy Frette robes, extremely comfortable beds, a free wine and cider happy hour in the evening, coffee in the morning and appetizers and cookies late in the afternoon.
While all the above is important, I've not yet mentioned the Canary's greatest asset..... The Staff!!
Without exception, every staff member was helpful, friendly, said good morning or evening, and went out of their way to attend to our needs. Some staff "superstars" are Eddie at the reception desk.... we had to call back and change the dates of our reservations AND HE REMEMBERED US by name! Friendly and professional barely begins to describe him. Stephanie and Brett in the restaurant and bar went above and beyond in their hospitality.
Santa Barbara has many great hotels but many are destination resorts, miles from town. If you want to stay Santa Barbara, the Canary is a great choice.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Robert B about Canary, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review
January 5, 2013
Dear Robert B,
I am so glad you chose us as your first foray into Santa Barbara! Staying within the city on your first trip is always a good choice. And it sounds like you had a blast! I absolutely agree with you, we have a beautiful, comfortable property, but it is truly our team that makes the full difference. Eddie, Stephanie & Brett are rock stars and that you remembered them by name means just as much to us! I really can’t thank you enough for taking the time to give them and our hotel & restaurant props. Come back soon! We would love to do it all again!
All my best,
Caroline
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Chicago, Illinois
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great hotel-First Class without being stuffy”
5 of 5 stars Reviewed December 2, 2012

Stayed here in October. Loved this hotel! The rooms are extremely clean and quiet. Bedding is quite comfortable. The staff was extremely friendly and helpful. Loved the dog at the front desk.

It is in a great downtown location, walking distance to shopping and restaurants.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask worldtraveler847 about Canary, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review
January 1, 2013
Dear worldtraveler847,
Thank you so much for your review! It sounds the hotel and everyone in it treated you right – even Riley at the front desk! I really appreciate your taking the time to write about us and hope we get the chance to welcome you back soon.
Happy Holidays!
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Bakersfield, California
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Makes you want to go back!”
5 of 5 stars Reviewed November 30, 2012

I researched many hotels in the area and finally decided on the Canary. We are haply we did. The location can't be beat - great walking to sightseeing, beach, shopping and dining. The hotel itself is beautiful - it maintains the area's Spanish architecture with a modern touch. We love the Kimpton hotels because they are each unique to the area they are in. This hotel is very well maintained, staff is super friendly and helpful and the restaurant is great! Cannot wait to return!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 7 more reviews by pcas55 for Santa Barbara
Ask pcas55 about Canary, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review
December 2, 2012
Pcas55, we can’t wait to have you back! Thanks for taking the time to write about us. I love reading that you found the staff to be super friendly and that you found Coast to be great! As you said as well, the location can’t be beat – and what sets us apart is our Kimpton spirit and quirky touch. We are very proud of what we’ve got here and are so glad you feel the same. Thank you for choosing us! See you soon!
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Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Go, Team Canary!”
5 of 5 stars Reviewed November 28, 2012

Truth be told, my last stay at the Canary wasn't a stay; it was a visit to their breakfast room on Thanksgiving day before going up the hill to visit with local (Santa Barbara) family and friends. However, I had such a great breakfast (egg white omelette with amazingly fresh vegetables -- it was the kind of dish a hotel restaurant could've just phoned in but this was note-worthy) that I felt compelled finally to write a review of my various previous stays. Long story short, this place gets it right. The people are pleasant; the design is, to my eye, smart and beautiful; everything, from the rooms themselves to the public restrooms downstairs, is spotless; the beds/linens are such that you do NOT want to get up in the morning; the amenities (free pass to the lovely next-door Spectrum gym, anyone?) are thoughtful... The Canary has just proven over the years (my husband and I have been here several times now) to be a reliable place to relax in true comfort. We actually try to stay here at least a night every Thanksgiving and were sad to have to cancel for work reasons this year (hence, the consolation prize of breakfast), but we will absolutely be back. And one day we middle-class folks will splurge and book the considerably more expensive Memorial Day! Anyway, like the review title says, "Go, Team Canary!"

Room Tip: The regular rooms can be a bit on the tight side so always try to see if you can be upgraded at chec...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Maranville about Canary, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review
December 2, 2012
WOW! Can I say… go team Maranville!!
Thank you so much for your enthusiastic review! You are incredibly sweet to write after especially what sounds like a perfect breakfast at Coast. That egg white omelette is pretty amazing. We are sad you didn’t get to stay with us this year but can’t thank you enough for reviewing previous visits in such a delicious way! Please consider us for next year and we will be sure to exceed your expectations once again! You can always check our Facebook page for last-minute fun deals too :)
Thanks again & Happy Holidays!
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San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Outstanding hotel - preferred over Four Seasons and Baccara Hotel”
5 of 5 stars Reviewed November 28, 2012

My wife and I first stayed at The Canary Hotel a few years ago, before it was purchased by Kimpton Hotel Group. It was nice then, but it is fantastic now. The location of the hotel couldn't be better. Leave your car at the hotel and all of the restaurants, shopping and entertainment are within a few blocks - you walk everywhere. The hotel has an arrangement with the Spectrum Athletic Club located next door. You can use the athletic club whenever you want, as many times as you want, and there is no extra charge. It is a full gym and exercise club.

The lobby, hotel rooms and the rooftop patio are very nice. Clean, nicely decorated and very inviting.

But, what makes The Canary Hotel even better is the staff. They are top notch. We dealt with Front Desk Manager, Ben Wagner - he was very helpful and professional - a "real manager". The staff was always pleasant, greeting you with "hello" whenever you walk into the lobby and wishing you "a great day" whenever you are leaving for the day.

I would certainly recommend this hotel to friends and family.

Leonard - Encinitas, California

Room Tip: The one bedroom suites are very nice.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask l s about Canary, a Kimpton Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review
December 2, 2012
Hi Leonard,
I can’t thank you enough for your glowing review! The wonderful comments you sent me personally regarding Ben’s professionalism and personal service and the overall improvements you found with the hotel were so appreciated as well. We have an incredible team here that genuinely cares about every guest that walks through our doors and I am beyond thrilled that you experienced it firsthand. Hope we have the opportunity to welcome you again in the near future!
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Additional Information about Canary, a Kimpton Hotel

Also Known As:
Canary Santa Barbara
Santa Barbara Canary Hotel
Address: 31 West Carrillo, Santa Barbara, CA 93101 (Formerly Canary Hotel Santa Barbara)
Phone Number:
Region: United States > California > Santa Barbara
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Santa Barbara
#2 Luxury Hotels in Santa Barbara
#8 Family Hotels in Santa Barbara
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Looking for the most stylish place to land in Santa Barbara? Come to the Canary Hotel. Nestled near State Street’s galleries, shops and restaurants, this fun-filled, full-service boutique hotel is a short stroll from beautiful beaches and a quick drive to wine country. ... more   less 
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