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“Outstanding hotel - preferred over Four Seasons and Baccara Hotel” 5 of 5 stars
Review of Canary, a Kimpton Hotel

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Canary, a Kimpton Hotel
4.0 of 5 Hotel   |   31 West Carrillo, Santa Barbara, CA 93101 (Formerly Canary Hotel Santa Barbara)   |  
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Ranked #9 of 54 Hotels in Santa Barbara
GreenLeadersGold level
San Diego, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Outstanding hotel - preferred over Four Seasons and Baccara Hotel”
5 of 5 stars Reviewed November 28, 2012

My wife and I first stayed at The Canary Hotel a few years ago, before it was purchased by Kimpton Hotel Group. It was nice then, but it is fantastic now. The location of the hotel couldn't be better. Leave your car at the hotel and all of the restaurants, shopping and entertainment are within a few blocks - you walk everywhere. The hotel has an arrangement with the Spectrum Athletic Club located next door. You can use the athletic club whenever you want, as many times as you want, and there is no extra charge. It is a full gym and exercise club.

The lobby, hotel rooms and the rooftop patio are very nice. Clean, nicely decorated and very inviting.

But, what makes The Canary Hotel even better is the staff. They are top notch. We dealt with Front Desk Manager, Ben Wagner - he was very helpful and professional - a "real manager". The staff was always pleasant, greeting you with "hello" whenever you walk into the lobby and wishing you "a great day" whenever you are leaving for the day.

I would certainly recommend this hotel to friends and family.

Leonard - Encinitas, California

Room Tip: The one bedroom suites are very nice.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review, December 2, 2012
Hi Leonard,
I can’t thank you enough for your glowing review! The wonderful comments you sent me personally regarding Ben’s professionalism and personal service and the overall improvements you found with the hotel were so appreciated as well. We have an incredible team here that genuinely cares about every guest that walks through our doors and I am beyond thrilled that you experienced it firsthand. Hope we have the opportunity to welcome you again in the near future!
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512 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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  • French first
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  • Italian first
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English first
Olney, Texas
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 24, 2012

I like the Kimpton chain and was interested in trying this property. It's located just off State St. in downtown Santa Barbara with close proximity to restaurants and shopping ( Saks is next door). The staff were all pleasant and helpful.
I booked an entry level room. It had very comfortable canopy bed that was really tall, a stool for the bed, hardwood floors, desk, chair, minibar, large flat screen and a safe in the closet but no view.
The bathroom was small, the lighting was pretty poor and the counter top was really tall.. The shower head was so tall I couldn't reach it to adjust it. All a bit strange.
There's a beautiful roof top pool and reception area where a wedding was being held.
I didn't dine at the hotel restaurant but did have a drink at the bar. it was nice.
And I ordered a lox and bagel breakfast from room service.
Everyone from the valet, the front desk, bartender to concierge were very nice and helpful.
There's a wine reception each evening in the very pleasant lobby.
Overall it's a nice place but it's a couple of miles from the beach and price is a bit
steep as are most things in lovely Santa Barbara. .

Room Tip: my 4th floor, entry level room was nice and quiet but didn't have a view.
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review, December 2, 2012
Dear dantex,
Thank you for staying with us and for your lovely review! I’m so pleased you found the staff helpful, pleasant & nice and found the accommodations to be comfortable. Yes, we are a mile from the beach which provides great shopping as you mentioned and more of a city view from the room but also allows for a gorgeous panoramic view from the rooftop! You will be happy to know, we are currently evaluating room lighting in general, so hopefully your next stay will be a little brighter. Thank you for the feedback and for coming to stay with us!
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San Diego, California
Top Contributor
129 reviews 129 reviews
52 hotel reviews
Reviews in 52 cities Reviews in 52 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed November 24, 2012

This hotel is amazing. From the moment we arrived, the staff treated us so well - way beyond our expectations. The rooms are also great. You really don't feel like you are staying at a hotel, you feel like you are at the best guest room at a friends house with every amenity you can think of.

We will absolutely stay here again. Great location, within walking distance to great restaurants and shopping.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review, December 2, 2012
Dear Bessca,
Wow! Can I quote your response? “You really don't feel like you are staying at a hotel, you feel like you are at the best guest room at a friends house with every amenity you can think of” – that is music to my ears. And my new favorite quote about the hotel! We are all thrilled beyond words that you and yours had a great time here. Thank you so much for staying with us! Let's do it again soon!
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Toronto, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 17, 2012

From the moment we pulled up to the property, canary hotel was nothing but 5 stars!!! The valet greeted us right away, professional and friendly. We then walked through the front doors and were welcomed on a first name basis. Minutes later we arrived to our amazingly upgraded suite over looking a beautiful street scape. Our fabulous time didn't end there.... Wine happy hour, gorgeous roof top patio, dinner at coast (exceptional). Special mention to Ben and Eddie for a wonderful Kimpton experience. This goes down in our books of a one of a kind experience!!! If staying in the Santa Barbara area no need to look anywhere else!!!

Room Tip: Join the in touch online membership for free Internet during your stay.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review, December 2, 2012
Natalie W!
We love you! Oh my goodness, what a great review!! Thank you so much! Ben and Eddie are pretty great, aren’t they? It sounds like they really made it happen for you on this trip. Chef James is doing amazing things in Coast too and we couldn’t be happier. So glad your stay was one of a kind! We can’t wait to see you again!
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2012 via mobile

My wife surprised me by taking me here for a night to celebrate our anniversary and I recommend it for anyone looking to do the same. It is not inexpensive but it is worth the price if you are looking to get away from the "chain" hotel type of experience and can appreciate the amenities and the great service. From the moment we pulled in to the moment we left, everyone offered their assistance and had a great attitude. The valet was very friendly and engaged us regarding our stay and offered us advice. We checked in at about 5 pm and "Happy Hour" was in full swing with the manager pouring red and white wines along with some cheese. My wife and I got a glass and sat in the "lobby area" which was set up very comfortably and felt like a living room. We proceeded to have a great conversation with another couple who were actually locals visiting for the Happy Hour and "checking it out" for friends who would be visiting. We sat there for an hour and never got up because the manager would come over and refill our glasses when needed. The rooms were beautiful and well appointed. They have a pool and jacuzzi on the roof which also sports fantastic views of Santa Barbara and the mountains. There is not a gym however your stay includes a pass to the one that is literally next door. The bar on site was a cool place for a nightcap and breakfast in the on site restaurant was great too. They had some unique offerings - I had a Tri-tip egg sandwich which I loved. Upon departure, again, a different valet was very engaging offering his assistance for directions and genuinely "chatting us up". Bottom line: if you are looking for a hotel in Santa Barbara with a great location, a beautiful but comfortable feel and a very friendly staff, The Canary Hotel fits the bill.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review, December 2, 2012
Dear Vtoe,
Your review is fantastic! It sounds like your surprise anniversary visit was an all-around success. I am so glad you and your wife enjoyed yourselves! And thank you so much for highlighting the staff’s great attitude and sense of engagement. We love encouraging our guests to see Santa Barbara through our eyes and recommending where to go for the best experience. We have a beautiful place here, but as you witnessed, it’s the people within the hotel that make the Canary a unique and special place to visit. And I’m not just talking about our team!
Thank you again so very much and we look forward to welcoming you back soon!
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Boston, Massachusetts
Top Contributor
51 reviews 51 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 15, 2012

We stayed at the Canary this past week and couldn't have been more pleased with our choice. The location is just off State Street, the main street with stores/restaurants. It was located about 1/2 mile from the beach but the hotel offers complimentary beach cruisers or there is a shuttle for 50 cents that runs from the wharf if you don't want to walk. There did not seem to be any higher end hotels along the beach.

The rooftop pool was great and offered amazing views of the Santa Ynez mountains and the ocean. There is also a fireplace up there surrounded by comfortable couches and lounge chairs.

The front desk and valet staff were really the highlight of our stay. They were so friendly and gave great ideas/advice on restaurants and what to do. The hotel also has great touches such as complimentary wine in the evening and yoga mats in the rooms.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review, December 2, 2012
Dear merboston,
Thank you so much! We are so pleased you chose us as well! I really appreciate what you said about our super friendly front desk and valet teams. They really are awesome and so knowledgeable about the area - it’s great you gave yourself the time to take advantage of it all!
Come see us again soon!
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Atascadero
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2012

My boyfriend surprised me with a trip to Santa Barbara for our year anniversary and the Canary made it such a wonderful experience. The hotel itself is so nice that I felt like we really didn't have to leave since there's the wine reception, restaurant and roof top pool/lounge. It was a perfect place to just relax and enjoy. The concierge was able to find us a restaurant that had vegetarian cuisine (for me) and meat (for him) so we were both happy with the choice. Plus, because of the downtown location of the hotel, we could walk to the restaurant and pretty much anywhere we wanted to go. I love Kimpton and this hotel is a perfect addition to the Kimpton family. All the staff are willing to make every attempt to make your stay special, and for us, they did. I can't wait to go back to my home away from home.

Room Tip: We asked for an ocean view and it was gorgeous!
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline_Dyal, General Manager at Canary, a Kimpton Hotel, responded to this review, November 19, 2012
Hi Bekah16,
I am so glad you had such a wonderful anniversary…and that you spent it with us! It sounds like your boyfriend knew just what you needed for a relaxing getaway and we are so happy to have helped. Please give him a big hug from us! Happy anniversary – we hope to see you for the next one!
Caroline
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Additional Information about Canary, a Kimpton Hotel

Address: 31 West Carrillo, Santa Barbara, CA 93101 (Formerly Canary Hotel Santa Barbara)
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Santa Barbara
#2 Green Hotel in Santa Barbara
#4 Romantic Hotel in Santa Barbara
#5 Spa Hotel in Santa Barbara
#6 Luxury Hotel in Santa Barbara
#6 Family Hotel in Santa Barbara
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Canary, a Kimpton Hotel 4*
Number of rooms: 97
Official Description (provided by the hotel):
Looking for the most stylish place to land in Santa Barbara? Come to the Canary Hotel. Nestled near State Street’s galleries, shops and restaurants, this fun-filled, full-service boutique hotel is a short stroll from beautiful beaches and a quick drive to wine country. ... more   less 
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Also Known As:
Canary Santa Barbara
Santa Barbara Canary Hotel

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