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“Enjoyable stay with a friendly staff!” 4 of 5 stars
Review of Hotel Indigo Santa Barbara

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Hotel Indigo Santa Barbara
3.0 of 5 Hotel   |   121 State Street, Santa Barbara, CA 93101   |  
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Ranked #19 of 59 hotels in Santa Barbara
GreenLeadersGold level
Manhattan Beach, California
1 review
“Enjoyable stay with a friendly staff!”
4 of 5 stars Reviewed January 21, 2013

I've stayed at a few descent places in SB and I have to say the staff at this hotel has been the best yet!! They were very accomodating to every request I had. The rooms felt European (small-especially the bathroom), but SB is not a place you want to spend indoors anyhow. It was comfortable, clean and modern with fascinating art along every wall. The new restaurant attached to the hotel is a great place to hang if you don't want to travel far for food/drinks. It's also located within walking distance to the beach, pier and a variety of local bars, restaurants and wine tasting rooms. I actually ended up staying longer to convert my work trip to a vacation and was glad I did!
-MP

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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229 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2013

I stayed here on an overnight business trip. Arrived later in the evening, around 9:30pm to find a small, packed parking lot.

Turns out there was one space left, but the hotel front desk did let me know they'd figure something out if in fact the lot was 100% full.

Pros:
-Very clean
-New/new-ish remodel
-Comfortable bed
-Quiet rooms, even with people chatting in the hallways
-Great shower (dual head setup w/ rain shower head)
-Free WiFi with acceptable speeds (I tested ~5mbps)

Cons:
-Fairly small room, but it was plenty big for my needs. Reminded me of several Italian hotels I'd stayed in.
-Surprise $14 parking fee
-Small parking lot may be an issue if you tend to arrive later in the evening like myself.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 11, 2013

I've stayed at a few Indigo hotels in Canada and the US. The rooms are always small (small for Americans, decent size for Europeans) but very well equipped. Don't count on any view, however. We had a nice garden patio (view=surrounded by trees and flowers). Could not have been more pleased with our choice. Hotel staff was very accommodating and kind. Location is perfect if you want to do wine tours and walk downtown.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay M, General Manager at Hotel Indigo Santa Barbara, responded to this review, January 14, 2013
Thank you for giving Indigo in Santa Barbara a try. I'm glad you liked our patio rooms, and hope you come back to try the new restaurant, Anchor Woodfire Kitchen & Bar. It's great!
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los angeles
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 8, 2013 via mobile

This is a relatively new hotel walking distance to the beach and a stones throw from the train station on the main Street in town called State St. It is much like a European hotel in terms of room size. Don't bring a big suitcase or you may have it stored in bed with you. But furnishings are modern, with clean lines and functional. Multipurpose everything abounds. A closet, slash, minibar slash coffe maker slash safe occupies about three square feet of space. The bathroom has a toilet, sink, shower all accessible by moving the glass door to block the toilet when showing, also blocking the toiletries and towels. Just a tad bit tight and cumbersome.

Staff are pleasant and helpful. Location is great and their adjacent resturaunt has just opened.

Beware though, this hotel is almost on a functioning train track. If you get a room on the north side of the hotel, the provided ear plugs won't help you. The vibrations and sound will lossen any dental work not securely fastened.

Now why am I seeing red? Internet doesn't work. In a modern hotel! I know many will come here without the need for connectivity but it was advertised and the front desk was clear that they have it. And they do. But it is so slow all operations on my computer time out. I can do nothing. And there is no excuse for this in a brand new hotel.

Stayed January 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay M, General Manager at Hotel Indigo Santa Barbara, responded to this review, January 14, 2013
Thank you so muh for your input. I am so sorry that the internet did not work for you. We have not had that complaint before; we have the largest bandwidth possible and it is usually very fast indeed. I will look into this problem immediatly, and thank you again for letting us know.
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Manchester, UK
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 6, 2013

We've stayed in the various smaller motels in SB and decided to step up a bit for our last trip. The hotel is very nicely fitted out but as others have pointed out, the rooms are small. Don't expect a stunning view either. We had an issue with a loose and leaking showerhead which was quickly fixed.

The beach is 2 mins walk away and if you walk North on State St under the underpass (a little dark but seems perfectly safe to me) then you hit the main drag with all the shops and bars.

The staff recommended some good restaurants including Eureka, a burgers/craft beer place and Los Arroyos, a Mexican just off State on W Figueroa. Santa Barbara Roasting does great coffee and Backyard Bowls next door is well worth a visit. We always head to Sushi Go Go in the harbor.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thousand Oaks, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2013

My husband and I spent a night there right before New Years. The hotel is very new and very clean. The rooms, as mentioned by others, were small. This did not bother us in the least since 1) I expected it, and 2) we didn't really spend much time there. Despite the size, the room had everything you needed....just not a lot of room in the bathroom or a lot of room around the bed. The whole place had a Euro feel to it...kind of hip, small, dog friendly. We used the fitness center...tiny (I think my closet at home is larger), but it had some decent cardio equipment and some hand weights...that's all. The staff was very very nice. The location of this hotel is good. You can walk anywhere along state or to the pier. We would stay there again if the rates were competitive (which is why we booked there in the first place...well, that, and location).

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2012 via mobile

From entering the hotel lobby you know you've made the right choice on hotel. Recently refurbished, Hotel Indigo has a light Euro feel without going overboard. Didn't realise it at the time but the hotel is an IHG property and you can naturally earn Priority rewards points. Nice bonus even if we are here for one night.

Rooms are cool, bed massive and bathroom is nice. My girlfriend was very happy to see Aveda products too.

The hotel is minutes from SB pier and on the same street as all the restaurants, shops etc...

Only challenging part of staying in central SB is everything is close to the train line. The hotel is smack bang next to the train line. We arrived mid afternoon and even at the back of the hotel every train was blasting its horn. The train station is just around the corner. It isn't a reason to not come here though. It is now 9pm and I've not heard a horn for a few hours.


Brandon at the front desk was one of the most helpful people I've spoken with. Very welcoming and attentive!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay M, General Manager at Hotel Indigo Santa Barbara, responded to this review, January 14, 2013
Thank you for the wonderful feedback. We really appreciate you and your girlfriend staying with us. Be sure to try the new restaurant, Anchor Woodfire Kitchen on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Indigo Santa Barbara

Address: 121 State Street, Santa Barbara, CA 93101
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #19 of 59 hotels in Santa Barbara
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Indigo Santa Barbara 3*
Official Description (provided by the hotel):
Hotel Indigo Santa Barbara blends historic splendor with sophisticated design and offers eco friendly, artful lodging steps from the Funk Zone, Stearns Wharf, and Urban Wine Trail. Contemporary art, colorful murals, and a plant-filled living wall grace this 41-room boutique hotel. Guest rooms feature spa-inspired showers with Aveda products and the smaller footprint characteristic of environmentally friendly lodging. Select rooms have private outdoor gardens and mountain views. Facilities include a business center, fitness room, boardroom, and MCASB Satellite art gallery. Stay in the heart of art at Santa Barbara’s hottest new address! ... more   less 
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