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“I like this hotel” 4 of 5 stars
Review of Hotel Indigo Santa Barbara

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Hotel Indigo Santa Barbara
3.0 of 5 Hotel   |   121 State Street, Santa Barbara, CA 93101   |  
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Ranked #23 of 53 Hotels in Santa Barbara
GreenLeadersGold level
New Orleans, Louisiana
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“I like this hotel”
4 of 5 stars Reviewed November 5, 2012

It is true what other reviewers have said; close to train tracks, small rooms and no elevator but I like this place. The staff was very nice at all times. The location is great, you can walk to the beach or up State Street to stores and restaurants. It is very artsy. There is a restaurant being built right in the building which will be very nice.

Room Tip: There are two outdoor patios on the second floor with TVs.
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 reviews from our community

Traveler rating
    128
    113
    37
    20
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2012 via mobile

I traveled here with four friends on a girls trip. We traveled from San Diego by train. The hotel is within easy walking distance. The place is spotlessly clean. Decorated very artfully. And the beds are very comfortable. The staff we interjected with we're top notch. Robert , Brandon,Frank,Carmen,Daniel and Johathan. We're extremely helpful. They assisted us with all our needs including great guides to the sites in town. There is a free happy hour each evening from 5 to 7 pm. The local wine they serve is deliciouse. I would gladly tecond this hotel. To anyone

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Top Contributor
116 reviews 116 reviews
103 hotel reviews
Reviews in 83 cities Reviews in 83 cities
306 helpful votes 306 helpful votes
3 of 5 stars Reviewed October 31, 2012

The hotels of the Indigo chain usually stand for pragmatic, stylish and affordable rooms. This hotel offers rooms which are more like shoe boxes - once you managed to open all your luggage there is little space left to move and the room is completely cluttered. Beds are comfy but for some the nearby train line ( that certainly affects all hotels in this area) may be a major disturbance. We had a twin room that "looked" out on a wall a meter away - felt more like a garage. The bathroom takes the concept of compactness to a new level, one that is only good for a night in transit but never for an extended stay. There is no lift to the 2nd floor so be prepared to carry your bags.

This hotel is only acceptable because it is new and clean, yet all fixtures already show signs of wear and use, indicating how cheaply they were made. We stayed on reward points of the Priority Club, thus cannot complain about the price, but if I had to pay around 200USD or more for this room I would have been seriously offended. Definitely not a place to come back to, even though the front desk staff are friendly and helpful.

  • Stayed October 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 25, 2012

Oh well. I gotta call it like I see it. This is our new favorite spot in SB. First and foremost is the fact that they are not yet gouging tourists for 3 bills a night. When that happens remove a star because the one of the best features is value for location. This is indeed a small and uber hip new Hotel one black from the beach and directly on State Street. Rooms are in fact European small but we actually liked it. I would not recommend a twin but a King or Queen with a a patio is plenty roomy for a weekend. Location, location location. Price, price, price. Staff was great. Trains were not a problem at all. In fact its a plus. Leave your car behind and take Amtrack and roll one block and your home at the Indigo. LOVED THIS PLACE. Won't love it if prices start to exceed 250 a night. If that happens the doubletree and hyatt on the beach would be glad to take your money and give u more space. So...until this place is found, its our favorite. Its not the best in town. But for the price, its the best. Even if they raised the prices this would still in my view be my first choice so long as I got a king room with a patio. Twin room is like a cruise ship cabin. Tiny beds. But you are only sleeping there.

Room Tip: Restaurant is coming soon. So no room service yet. You dont need it. Your right on State Street. No...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay M, General Manager at Hotel Indigo Santa Barbara, responded to this review, October 28, 2012
We are so glad you liked the small footprint of the rooms, and the uber hip atmosphere. We promise to keep the rates reasonable for you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san francisco, ca
Senior Contributor
32 reviews 32 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed October 23, 2012

I am amazed that very few people are pointing out the fact that the rooms are tiny. And by tiny I mean, impossible to get around the room without bumping into furniture. It is roughly the size of my closet at home (and my closet is not that big). The shower is right next to the toilet. I am not kidding. You are showering while standing next to the toilet, and the space is so small that the shower curtain is clinging to your body as you shower. I decided to be a good sport and enjoy our weekend despite the uncomfortable accomodations, however when we got back at night we realized that the walls are paper thin. We could hear every single conversation happening next door and in the hallway. Every door opening and closing, each toilet flush.... you get the idea. Early in the morning we were woken up by train passing by -- the hotel is right next to a train station. That was pretty much the last straw for me. I went online and booked us into a different hotel. The rest of our weekend was amazing. End of story

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kay M, General Manager at Hotel Indigo Santa Barbara, responded to this review, October 28, 2012
Thank you for your comments. I am so sorry that you did not like the hotel, and that you had a poor experience with us. If you would like to discuss this, please do not hesitate to contact me at the hotel. Kay Morter 805-966-6586.
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Pico Rivera, California
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 17, 2012

Fantastic artsy hotel less than 2 blocks from beach & 5 minute walk to restaurants & shops on State Street so what more could you ask for. Hotel looks brand new & staff is extremely courteous, attentive, and very professional.

Our room had a cozy garden patio too (first floor only) and we took full advantage of it in the mornings. Rooms are small like some rooms in Europe, but come on you're in Santa Barbara & the price was great so quit whining. Hotel is near the Amtrak train station, but we never heard the train at night and it did not bother us at all. Besides we only used our room for sleeping or for not sleeping. Bottom line is we had problem free stay and would gladly stay there again!!

Room Tip: I highly recommend the first floor rooms, but make sure to tell them you want a King size bed with a...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kay M, General Manager at Hotel Indigo Santa Barbara, responded to this review, October 19, 2012
Thank you for the great review. We hope to see you in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochdale
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
Reviews in 30 cities Reviews in 30 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 17, 2012

Reviews on TA brought us to this hotel and we were not disapointed. Situated at the bottom end of State St it commands a great position for either the sea-front or the bars and restaurants 'up-state'

Rooms were clean and cosy with lots of comtemporary art adorning the walls. One slight down side is tha the rooms are lablled as accessible friendly and yes they doo have widened doorways for wheelchair access, but the layout of the room means that access is not posible for a wheelchair user who requires acces to the patio area. This could easily be rearranged to accommodate.

Overall a great place to stay and good value for money...thouh be wary of price increase once restaurant is finished this year

Room Tip: disabled users ensure to ask for fully accessible room
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Santa Barbara

Address: 121 State Street, Santa Barbara, CA 93101
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #23 of 53 Hotels in Santa Barbara
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Indigo Santa Barbara 3*
Number of rooms: 41
Official Description (provided by the hotel):
Hotel Indigo Santa Barbara blends historic splendor with sophisticated design and offers eco friendly, artful lodging steps from the Funk Zone, Stearns Wharf, and Urban Wine Trail. Contemporary art, colorful murals, and a plant-filled living wall grace this 41-room boutique hotel. Guest rooms feature spa-inspired showers with Aveda products and the smaller footprint characteristic of environmentally friendly lodging. Select rooms have private outdoor gardens and mountain views. Facilities include a business center, fitness room, boardroom, and MCASB Satellite art gallery. Stay in the heart of art at Santa Barbara’s hottest new address! ... more   less 
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