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“Horrible service” 2 of 5 stars
Review of El Torito

El Torito
29 E. Cabrillo Blvd, Santa Barbara, CA
(805) 963-1968
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Ranked #315 of 450 Restaurants in Santa Barbara
Cuisines: Mexican
Restaurant details
california
Senior Contributor
24 reviews 24 reviews
8 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
29 helpful votes 29 helpful votes
“Horrible service”
2 of 5 stars Reviewed January 23, 2013 via mobile

The food was good, typical el torito meal. The waiter was horrible. He took the order of 20 people without writing it down, so of course a few meals were wrong. Whenever he got the wrong meal and someone would tell him,he got mad and argued that it was the correct order. We sent a few meals back for the correct one anyway. He brought hot fajitas and never said " watch out is hot " or at least a "excuse me " we were talking and all of sudden we would hear the sizzling sound right next to our ear so we moved fast away from it and he never said sorry or anything. He did this a few times.
We Never got drink refills and waited a long time for our food because he was doing it all without help even though there were bus boys and other waiters.

    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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47 reviews from our community

Visitor rating
    8
    14
    6
    15
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • German first
  • Portuguese first
  • Any
English first
simi valley
Senior Contributor
29 reviews 29 reviews
3 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
“Seems like they are going out of business”
2 of 5 stars Reviewed December 28, 2012

Booths are falling apart. The cushioning is gone or flattened so the springs poke you. Holes are tapped up with duct tape that is also falling off. Lights outs. Dead plants. Food was cold, not very good and took a long time to get even though the place was empty.

We've been before many times over the years and liked it. Its going down hill. Hopefully they'll fix it back up.

Visited December 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reno, Nevada
Top Contributor
82 reviews 82 reviews
27 restaurant reviews
Reviews in 49 cities Reviews in 49 cities
30 helpful votes 30 helpful votes
“Excellent, well made Mexican”
5 of 5 stars Reviewed December 11, 2012

The service was excellent and the food was fresh and authentic. They even make the guacamole fresh at table side the way it's supposed to be.

Visited November 2012
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North Vancouver, Canada
Senior Contributor
24 reviews 24 reviews
10 restaurant reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Mexican food at its best”
4 of 5 stars Reviewed October 18, 2012

Good Mexican food, friendly and helpful staff, extremly reasonable prices, good location across the seawalk

Visited October 2012
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London
Top Contributor
110 reviews 110 reviews
55 restaurant reviews
Reviews in 38 cities Reviews in 38 cities
45 helpful votes 45 helpful votes
“Good Margarita”
3 of 5 stars Reviewed September 7, 2012

We had lunch here. Difficult to find anything on the menu for a vegetarian wanting a light meal. Veg fajita were massive. SO ended up with the veg from hubbys meal (he could order 2 sides extra) and some flour tortilla. Was ok. Nothing special.

Visited August 2012
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