We just got back from a 4 night stay, and once again LOVED it. We have been going since they opened and each time we enjoy it the same, and are amazed in the consistency of service....whether you have a 1 or 1 million they treat you all like royalty (obviously, I'm sure the million dollar people get even more special perks behine the scene, but hey, we got to hang around the pool with Micheal Jordan, Desmond Mason and Nicole Ritchie on this trip).
Yes, there are things that are not perfect but overall the accomodations are a cut above the rest, and the access to all the coast and mountains have to offer is right there.
We travel with children who LOVE the kids club program...the older one doesn't go any more, but the little one begs to go each morning.
You have to be willing to spend some money onsite, and to be honest with you we are more than happy to since we find the environment catering and relaxing, and really have no desire to drive in traffic to town, or to shop.
This time we did due the sea kayaking, which was a little bit disturbing due to the oil on the water (naturally produced). This made us all a little sick to our stomach with the motion, but I'm sure if you are into a far away venture you can paddle away from it...I had two kids with me.
I'll give you a hint: if there are things that bother you...mention them respectfully and they will ALWAYS take them off your bill...they are there to please and to secure you as a return guest.
We will be going back for Christmas. Basically you have the whole place to yourself and then it gets busy as the week goes on.
Regarding pool: yes it is crowded, and can be noisey with kids, but we found most parent's respectful of the noise level that their kids were making.








