The night before we came here, we stayed in a Quality Inn in Santa Maria. Compared to the room we had there, our room at Blue Sands was small and dingy. Minimal room to move around, and put out our toiletry items. No exhaust fan in the bathroom, and no air conditioning. The owner suggested we open our main window, but that would have exposed us to every noise of every passer by not to mention the possibility of break in. So the ceiling fan had to suffice. True that in Santa Barbara the actual cooling is rarely needed, but an AC unit refreshes the air when the window is closed, and also provides background "white noise" that cover up noises from outside. Anywhere else, $220 per night would buy one a luxury room... Maybe dog lovers love this motel, but next time we will look for something else.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 30, 2013
As always, I would like to thank the reviewer for taking the time to post a review of our property. Reviews are just as helpful to the hotel properties as they are to the traveling public. We take all reviews very seriously whether they are positive or negative, and it helps us to improve the experience we are able to provide our guests.
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As the reviewer mentioned, there are only about three or four days a year that air-conditioning is necessary in Santa Barbara. This is particularly true of properties located near the beach. Most days there is a cool ocean breeze coming in off the ocean. The last statistic I heard on this, is only 40% of the beach front hotels in Santa Barbara have air-conditioning, and these tend to be the larger, more expensive properties. If air-conditioning is something that is very important to you, we would recommend always confirming its availability with the hotel before booking. Also, all of our confirmation letters do contain the following: “Due to Santa Barbara's unique weather patterns of cool foggy mornings and nights, we do not have air conditioning in the rooms.”
It’s true that we don’t have fans in the bathrooms, but this is because all of our bathrooms have a window. The windows allow you to opening them only at the top for privacy, and most of our rooms are on the second floor, so there are no security concerns about leaving the window open. In addition, almost all of our bathroom windows face a secure area behind the motel that is only accessible to staff.
The criticism of the room being “dingy” is clearly more serious, and I’m sorry the guest was not happy with his room. I wish the reviewer had notified us of this particular concern while he was here so that we might have addressed it immediately. Personally, I feel it is unfair and inaccurate to describe any of our rooms as “dingy”, but more importantly, we receive many compliments at check-out and online from guests who remark how nice our rooms are.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.