I decided to book our stay here for my husbands birthday weekend. Thought SB would be a nice getaway but all we got was drama and zero sleep!
The room was decent size, comfortable bed. However, the carpet was stained and there was a strange pink stain on top of the fridge (yes the room comes w/a fridge). There almost zero water pressure in the shower and flushing the toilet gave me anxiety. However these are not the reasons why the motel received one star (if i could give it a minus one star i would). Here is why they are getting a negative review and why I will never be returning to this god awful establishment ever again.
The sat night of our stay happened to be on the night of the summer solstice which I guess in SB is a big deal. And of course this provided an excuse for people to party. I appreciate having an excuse to party as the next person but not at the expense of others. Around 2:00am, we heard some roudiness as people were coming back from the bars. It was annoying but I understood that people were winding down. However they kept talking, walking around from one area to another since they were asked to leave by others who were also trying to get some sleep. Then our next door neighbor came back to their room fighting, shouting and screaming at each other for about 2 1/2 hours. we would have gone over to complain but their fights were so hostile I was actually a little frightened by what might happen if one of us knocked on their door. My husband tried the front office but no one answered.
The following morning, as we were checking out, we complained and requested our money back for Saturday night. She apologized and told us that the manager will get back to us. We got an email, she offered $100 in refund, I said I needed a full refund of the evening we were disturbed and inconvenienced but have not heard a response since - that was 2 wks ago. Mind you, I didn't ask for a refund of the entire weekend, I was being fair and only asked only for the night we didn't get any sleep.
I hardly ever leave a long-winded review but this really needed one so I can warn others not to stay here if you are looking for a quiet getaway.
- Official Description (provided by the hotel):
- Santa Barbara's Modern Boutique Motel. Free Bicycles, Complimentary Parking, Free Wi-Fi, Closest Motel to Downtown! ... more less
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- Also Known As:
- Presidio Motel Santa Barbara
- Presidio Hotel Santa Barbara