My husband and I just spent three nights at this hotel when we attended a wedding in nearby Montecito. We found this hotel to be extremely expensive and somewhat disappointing in value. The location is very good, the service was fair to good, and the room was spartan but comfortable and clean.
The first thing you need to know is that the hotel is comprised of three distinct, three story buildings connected by a parking lot. The front of the hotel faces a busy street right along the beach. One building contains a small lobby/check-in area, a restaurant, and the pool. The other two buildings just contain rooms. We are not talking about a great distance between the three buildings but there was a good amount of schlepping back and forth.
When you call to make a reservation, you are not connected to the actual hotel in Santa Barbara but to a central Hyatt reservation operator. We booked a luxury room with a balcony with mountain view. Although quite expensive, this was less than the ocean view. What we didn’t know was that we wouldn’t be in the main building and that our balcony overlooked the parking lot with the mountains in the far distance. Perhaps this would have been lovely from, say, a 10th floor vantage point, but the building only had three floors and the busy parking lot could not be ignored.
Our first disappointment was when we checked in, the clerk basically handed us our keys and told us that we were staying in a different building we would recognize because it was near two palm trees. We weren’t told what floor our room was, where the pool or restaurant were located, just sent on our way. We had already surrendered our car to the valet, so we trod off across the parking lot searching for our building, and then our room. We also were not told about the hotel’s free Wi-Fi code. I had to call the desk clerk who had to look it up.
Another thing to know is that hotel parking is $26 a day, whether you park your car yourself in the parking lot or have it valet parked in the hotel’s underground garage. Since we were in an outer building we found it more convenient to park our car near where we were staying rather than walk back to the main building every time we wanted our car.
We ate a $22 breakfast buffet at the restaurant in the hotel and it was just fine. Perfectly adequate. The outdoor pool is smallish but has a hot tub area and a bar and tables with waiter service. A nice place to relax and have a drink and light meal.
All in all, you are paying luxury prices for a less than luxury hotel.
- Official Description (provided by the hotel):
- Discover one of the finest hotels in Santa Barbara, California when you stay at Hyatt Santa Barbara. Built in 1931, our historic hotel welcomes guests with its casual elegance and first-rate service.Detailed with a fusion of Spanish Colonial architecture blended with modern conveniences, Hyatt Santa Barbara is a shining gateway to the City of Santa Barbara, also known as the American Riviera.Discover 171 comfortably-appointed guestrooms, a perfect home base for both leisure and business travelers. Enjoy the warm California sunshine in our heated outdoor pool and therapy OLEASTRO SPA, work off stress in the spacious fitness center, or enjoy happy hour at Bistro 1111 Restaurant, serving American cuisine with California flair. A 100% smoke-free hotel, Hyatt Santa Barbara also offers amenities like in-room dining, valet and self-parking, valet laundry service, and a business center.With 10,000 square feet of flexible and unique meeting space, offering exquisite culinary selections and the latest in technology, Hyatt Santa Barbara is ideal for your next corporate event. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Santa Barbara Hotel Santa Barbara
- Mar Monte Santa Barbara
- Mar Monte Hotel