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“Average experience at a great location.” 3 of 5 stars
Review of Hyatt Santa Barbara

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Hyatt Santa Barbara
3.5 of 5 Hotel   |   1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)   |  
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Bed & Breakfast for Two
Ranked #27 of 59 hotels in Santa Barbara
Sunnyvale, California
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Average experience at a great location.”
3 of 5 stars Reviewed July 8, 2013

This hotel's in a great location and we enjoyed our time here.

Front Desk team, Housekeeping team were excellent.
Location was great - right across from the beach and about a mile from State Street.
Bistro (restaurant) team was great.

Couple of the valets were jerks.
The pool team was clearly too cool to be working paying guests at a Hyatt in Santa Barbara... which kind of spoilt our experience a bit.

This is a great location.

Room Tip: If you're going to be out all day at the beach or biking or whatever, you may not need the Ocean...
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGM995, General Manager at Hyatt Santa Barbara, responded to this review, July 22, 2013
Greetings! Thank you so very much for your review. I sincerely appreciate your candid feedback, thank you for taking time to share. I have shared your comments with the folks in housekeeping, the front desk and the restaurant, we cannot thank you enough for the recognition. It is welcome and appreciated! I too, have shared your feedback with the folks at the front drive and in the pool. We will provide these folks with the necessary training so that we can continue to focus on improving in an effort to better serve our guests going forward, thank you very much for your mention. I look forward to welcoming you back to our hotel as a valued guest next time you visit our lovely city. Best regards.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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phoenix, az
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 8, 2013 via mobile

Stayed here on 7-3 and they had a sign posted that it was under new ownership. Went to the pool for happy hour which was posted on the website, flyers in room and the front desk clerk confirmed it. Bartender notified me that the new owners cancelled the happy hour the same day they took ownership. I reported this on my post-stay survey and the manager responded with an apology promptly. Rooms were dated, AC was noisy and decor was ordinary. Not what you would expect at a Hyatt property. $200+ a night should be a hint that it was not going to be a true Hyatt experience. Nonetheless, the location was great. Service from the front desk, pool attendants and bell hop were excellent. Would stay again with lower expectations.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGM995, General Manager at Hyatt Santa Barbara, responded to this review, July 22, 2013
Greetings! Thank you very much for your review. I would like to extend my most sincere apology for the inconvenience you experienced with the happy hour being discontinued at the bar. Thank you for mentioning that we reached out to you shortly after your departure, I appreciate your honesty and recognition very much! I am glad that the associates at the front desk, the pool and the bell stand were of service to you, I made sure they were properly recognized for their efforts. Thank you very much for your participation and I look forward to welcoming you back to our hotel as a valued guest in the near future. Warm Regards.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 7, 2013 via mobile

If you know Santa Barbara proper, most of the beachfront properties are a bit older but do hold some true seaside charm. The Hyatt renovated an older hotel with its staples of style and service. It's no Grand Hyatt Kauai, but then again, the Fess Parker isn't either. We liked this smaller more intimate feel hotel, with instant access to the beach (much closer than the others on Carrillo),nice though compact workout room, and exemplary service. Thank you to the wonderful Hyatt staff who made EARLY check-in, comp upgrades on busy July 4th weekend, and our overall stay a delight! We brought our bikes and went up and down their strand, up State for breakfast, and even to dinner at the pier. 2 minutes further drive than the cheapy (quality not price) hotels on Cabrillo but so relaxing and tranquil.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atherton, California
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed July 3, 2013 via mobile

We had a fabulous last minute stay at Hyatt on a road trip from LA to SF. Choosing a hotel from Tripadvisor for SB is very tricky as low budget hotels and 5 star hotels are reviewed in the same category. For my money the Hyatt is the best value in the moderate $200 range. Ocean view, you walk out the door cross street and in 2 minutes are on a CLEAN beach with fabulous swimming, great on site bistro with water views, rooms are clean with good AC. This is not a new property but has been tastefully restored and is a historic building. It is far walk from State Street but thus does not have some of the "colorful" street life that would be uncomfortable at night.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redondo Beach, California
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 2, 2013

Location is nice by the beach and convenient to the Santa Barbara locale. I like the spanish adobe villa feel. The pool is smallish, but they have a larger outdoor lounge area with a cabana l bar, food orders, and 1 cabana (lots of comfy lounge chairs and umbrellas). The staff is youngish and the service is friendly. The rooms are cute and I was excited this Hyatt has a tub, as most don't. My husband and I stayed here on points for a getaway from LA, and its not a bad deal (the Hyatt award points and perks are the best with the free breakfast and room amenities, such as a bottle of wine for diamond members).

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Santa Barbara

Address: 1111 East Cabrillo Boulevard, Santa Barbara, CA 93103 (Formerly Hotel Mar Monte)
Phone Number:
Location: United States > California > Santa Barbara
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Santa Barbara
#7 On the Beach Hotel in Santa Barbara
#9 Business Hotel in Santa Barbara
#15 Family Hotel in Santa Barbara
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hyatt Santa Barbara 3.5*
Official Description (provided by the hotel):
Discover one of the finest hotels in Santa Barbara, California when you stay at Hyatt Santa Barbara. Built in 1931, our historic hotel welcomes guests with its casual elegance and first-rate service.Detailed with a fusion of Spanish Colonial architecture blended with modern conveniences, Hyatt Santa Barbara is a shining gateway to the City of Santa Barbara, also known as the American Riviera.Discover 171 comfortably-appointed guestrooms, a perfect home base for both leisure and business travelers. Enjoy the warm California sunshine in our heated outdoor pool and therapy OLEASTRO SPA, work off stress in the spacious fitness center, or enjoy happy hour at Bistro 1111 Restaurant, serving American cuisine with California flair. A 100% smoke-free hotel, Hyatt Santa Barbara also offers amenities like in-room dining, valet and self-parking, valet laundry service, and a business center.With 10,000 square feet of flexible and unique meeting space, offering exquisite culinary selections and the latest in technology, Hyatt Santa Barbara is ideal for your next corporate event. ... more   less 
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Also Known As:
Hyatt Santa Barbara Hotel Santa Barbara
Mar Monte Santa Barbara
Mar Monte Hotel

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