Whilst this property is conveniently situated for the main shopping street and restaurants, the attitude of the staff was woeful, the accommodation was basic [the sheets were not ironed & the room smelly], the trash is collected in a very noisy manner, seemingly every day well before 7am and I would defy anyone in rooms at the back of the hotel to sleep through the racket as indeed we were unable to do! As for breakfast.... well.... paper plates in the lobby, with you doing the tidying up about sums it up! Go out for breakfast and then you may enjoy yourself!
When complaints were raised they were brushed off in a disengenous manner. Unless all the rooms in the other hotels in town are full, do yourself a favour and do not contemplate staying here!
- Official Description (provided by the hotel):
- Welcome to Hotel Santa Barbara, where the atmosphere is alive and the options are endless. Be our guest and discover the personal service and incomparable downtown location that is Hotel Santa Barbara. Experience world-class shopping, fine dining, theaters, galleries, entertainment, great beaches, and so much more...all within walking distance of our front doors. Downtown Santa Barbara beckons from this beautifully restored Spanish/Mediterranean-style hotel mingling historic charm and contemporary comfort. ... more less
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