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“Nice Sized Rooms” 4 of 5 stars
Review of Hampton Inn & Suites Santa Ana/Orange County Airport

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Hampton Inn & Suites Santa Ana/Orange County Airport
2.5 of 5 Hotel   |   2720 Hotel Terrace Drive, Santa Ana, CA 92705   |  
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Ranked #2 of 26 Hotels in Santa Ana
Certificate of Excellence
Las Vegas, Nevada
Level Contributor
166 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“Nice Sized Rooms”
4 of 5 stars Reviewed January 23, 2013

This Hampton Inn has bigger rooms than your typical Hampton Inn since they are suite rooms which is nice. The beds seemed a little crammed in next to the night stand. The breakfast had a nice selection and overall the room was very clean. This hotel has a great centralized location that is a short drive from the airport and even can get you to the beach or shopping. I would certainly consider this hotel again if in this area.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mishel A, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, January 24, 2013
Hello Wxtraveler,

We are happy to hear you enjoyed your stay with us. Our commitment to a clean room, comfortable surrounding and friendly service is 100% guaranteed. Our hotel is conveniently located close to the Beach, Shopping Centers and Restaurants. We are just 2 miles away from the John Wayne Airport. Thank You for your review. We look forward to your next stay with us!

Thank You,

Hampton Inn & Suites
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372 reviews from our community

Traveler rating
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140
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • German first
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English first
Sydney, Australia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 15, 2013

Stayed the last two nights of our three week California holiday and it was a nice way to finish up. Rooms were clean, comfortable and spacious. Staff were friendly and efficient. They even put out fresh-baked cookies on the front desk. Decent coffee available free around the clock. Breakfast was good with a selection of fresh fruit, yoghurt, cereal, oatmeal, toast, bagels, muffins etc etc. Location is good - just off freeway but not close enough for noise. Near to South Coast Plaza and OC airport. Short drive to the beach. My family and I are regular visitors to the area and we will no longer need to search for a decent hotel when we come - we'll just book in here again.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mishel A, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, January 16, 2013
Dear Spider5,

We appreciate you taking the time to review our hotel with such detail. Our commitment to a clean room, comfortable surrounding and friendly service is 100% guaranteed. Thank you for staying with us. We look forward to your next stay with us.

Thank You,

Hampton Inn & Suites
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Provo, Utah
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 12, 2012

Stayed here three nights while in town for business. Check in staff friendly, forth floor room quite and at the end of the hallway. I'm picky as I have traveled 159 days this year on business. Didn't get much sleep; airconditioning in the room just won't cool off below 70-71 degrees and was loud. In fact I slept with earplugs in all three nights. The bed was average for a Hampton Inn compared to the one at a Hampton Inn in Anchorage two weeks ago. Two flat screen TVs; one in the bedroom and another in the living area. Sliding (see thru) French door between bedroom and living area. Living area complete with the following-Couch, end table and second comfy chair. Microwave, fridge and work desk. Internet, two connections with excellant speeds. The hotel staff was nice enough to take my to my meeting clear in Irvine. There are fast foods locations a quick walk down the road, Subway, Jack in the Box, Hot Dogs Place and Burger King. It helps you stretch your food money. Overall average, would stay here again but not super impressed compared to other chain hotels. It wasn't horrible.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mishel A, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, January 16, 2013
Hello Mike D,

Thank you for taking the time to write such a detailed review. We appreciate your honesty. I apologize you had to experience a loud noise from your AC unit. We have taken your comments to heart to make sure there are no further problems with our AC. We will ensure that your next stay with us is more memorable for all the RIGHT reasons! Come and stay with us again.

Sincerely,

Hampton Inn & Suites
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Toronto, Canada
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
4 of 5 stars Reviewed December 4, 2012

Stayed 2 nights while taking Dolphin Dave's Cruise from Newport Beach and touring around area. This part of California is very expensive, it was difficult to find a hotel with indoor hallways, breakfast included, free internet and pool for around $100-135. (Booked at Best Western Costa Mesa and cancelled before check-in. Looks great on the net, but is situated next to a car repair shop at the very edge of an on-ramp to the expressway!)

Pool area is very small with small hot tub with noisy pump (sounded like distant machine-gun fire when working), so don't go here looking for R&R.

Nice rooms with a sofabed, small kitchen area with large counter and sink, coffee maker, microwave and frig, separate bedroom with comfy king bed. Flat screen TV had integrated card reader to look at day's photos. Large bathroom with quality towels and supplies. Windows open, very quiet area, no noise from other rooms or street. Far enough from airport that we din't hear any planes.Good variety at breakfast, but very busy, some waiting while supplies were replenished.

Safe, plentiful parking out front and lots of restaurants in area. Easy 20 minute drive (on Sunday) to Newport Beach.

Room Tip: Ask for room away from pool. Pump for hot tub was noisy.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mishel A, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, December 8, 2012
Dear Torontogal-99,
Thank you for taking the time to complete such a detail review. We are thrilled that you enjoyed your stay. We appreciate each and every one of your comments. We are glad you enjoyed our full breakfast. We are taking your comments into consideration and making sure we have enough staff at all time in our breakfast area. Let us know when you are in town, we will make sure to place you in a higher floor away from the pool area. Once again we appreciate your honesty. Look forward to having you with us again!

Sincerely,
Hampton Inn & Suites
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Seattle
Level Contributor
135 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed November 8, 2012

And don't get me wrong, I'm a fan of tyhe standard hampton inn, this one is just not the cookie cutter style Hampton Inn, clearly is was something else in its previous life. Easy access right off the freeway, good breakfast, and a friendly staff. Parking was never an issue, even though I had heard about the valet situation, which we never encountered, we just self parked.

The rooms are much bigger than the typical hampton inn, slightly worn but still very nice. Family trip to disneyland, so it was good to have a fridge/microwave, small kitchen area. The Hide a Bed would have been a nice addition, but the matress was not good at all, so nobody in our group was subjected to its use. Outlets, as previously mentioned are a bit tough to come by, but we had a power strip with us, so it wasn't an issue. It's a quick 10-15 minutes to the parking area at Disneyland, so it's a nice alternative to staying right next to the DL Resort if you have a car.

I would stay here again and will reccomend it to friends.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mishel A, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, November 13, 2012
Hello 007DAWG,
Thank You for taking the time to write such a detailed review of our hotel. We are happy to hear that you enjoyed our ALL SUITE hotel. Your opinion matters and we agree. We are under the process of remodeling our hotel and sofa beds are one of our top priorities. We look forward to seeing you with us on your next family trip.
Thank You,
Hampton Inn Santa Ana
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Kingsburg, CA
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 6, 2012

Very friendly and professional staff. Attractive, well equiped large rooms with all couch and second TV in living area. Thisw was our second stay for our group and plan on always staying here when we are in this area.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mishel A, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, November 8, 2012
Dear PacificWestTravel,

Thank you for your wonderful review! Our commitment to a clean room, comfortable surrounding and friendly service is 100% guaranteed. Thank you for staying with us. We look forward to your next stay with us.

Thank You,
Hampton Inn & Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosarito, Mexico
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 5, 2012

There is a new airline route direct by Interjet direct from Guadalajara to the John Wayne airport. The Hampton is one of the closest hotels to the OC airport that has a shuttle. The property is excellent. The staff exceptional. Especially the shuttle drivers Gerardo, José, and Art. They took us forth and back to South Coast Plaza and a shopping center in Tustin that has a Costco, a Target, and excellent restaurants.

We would, and will, definitely stay here again. The free Internet, good breakfast, complimentary shuttle, and excellent staff make the Hampton Inn a terrific value for us.

Room Tip: The flight path to the OC airport is overhead so our room in the back (318) was very quiet.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mishel A, Director of Sales at Hampton Inn & Suites Santa Ana/Orange County Airport, responded to this review, November 8, 2012
Hello ZapopanFLD,
Thank you for your wonderful review. The entire staff strive to provide great customer service and we love it when you notice. Thank you for catching our driver at their best. Yes we are thrilled to say that the John Wayne Aiport is officially international. You are the reason we are all here and doing so well! We look forward to having you with us on your next family vacation.

Thank You,
Hampton Inn & Suites
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Additional Information about Hampton Inn & Suites Santa Ana/Orange County Airport

Address: 2720 Hotel Terrace Drive, Santa Ana, CA 92705
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Santa Ana
#2 Business Hotel in Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Santa Ana/Orange County Airport 2.5*
Number of rooms: 122
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Also Known As:
Hampton Inn & Suites Santa Ana/Orange County Airport Hotel Santa Ana
Hampton Inn And Suites Santa Ana/Orange County Airport
Hampton Inn Santa Ana
Santa Ana Hampton Inn
Hampton Inn & Suites Santa Ana/Orange County Airport CA

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