We stayed 4/19/15, the night they were resurfacing their entire parking lot. Guests were forced to park on the other side of the freeway in a Motel 6 parking lot with a shuttle to take you back and forth. Of course this type of maintenance needs to be done, but the staff was not at all sympathetic or apologetic about it. The lady who checked me in was completely cold about it. The manager outside was quite belligerent with my boyfriend, who, unaware, had already parked the car. Signs on the lobby door stated that all cars must be off property by10:30 pm and it was only 6 or 6:30. This man insisted that we could not unload the car and move our luggage to our room. We must follow the shuttle driver, transfer out luggage to his van, then bring it all back to the hotel. All of this would have been merely a minor inconvenience if the staff had been more sympathetic. To put the icing on the cake, our room had no rod in the closet area to hang our clothes, there were buckets of something outside our room along with a half jug of water, there was no seal around the door so even when tightly closed light, air, bugs, or whatever had free access, and the Jacuzzi had a tower of foam in the center of it almost a foot tall... not very inviting. We were very disappointed and do not plan to ever stay there again.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Choice Hotels, Booking.com, BookIt.com, Orbitz, Priceline, Hotels.com, Cheap Tickets and Agoda so you can book your Comfort Inn and Suites John Wayne Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Comfort Inn And Suites John Wayne Airport Hotel Santa Ana
- Comfort Inn Santa Ana
- Comfort Suites Santa Ana
- Santa Ana Comfort Suites
- Comfort Inn And Suites John Wayne Airport Santa Ana, Orange County, CA