Arrived about 1pm and was greated by an unfriendly clerk. She snickered when I asked if it was possible to check in. She said "check in is at 3" and stared me down. Not a good way to start. Drove about 5 miles to South Coast Plaza (thinking this place was near the South Coast Plaza as in the name) for lunch. Upon returning at 3:05 expecting the same wicked witch, I was pleasantly surprised to be greeted by Amanda. She got me to an upgraded room, pool view (larger 2 Q room over smaller 2 double bed room) and set the stay off right.
Room was clean and updated. Pool as well. Spa was closed for repairs, appears to be permanent or at least for a long period of time. FYI.
Wouldnt stay here again, too far from the beach, mall or anything else without driving a ways. But the condition was great.
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- Also Known As:
- Courtyard Costa Mesa South Coast Metro Hotel Santa Ana
- Courtyard Santa Ana
- Santa Ana Courtyard
- Santa Ana Marriott
- Courtyard Costa Mesa South Coast Metro Santa Ana, Orange County, CA