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Courtyard Costa Mesa South Coast Metro: Traveler Reviews

3.0 of 5
3002 South Harbor Boulevard, Santa Ana, CA 92704
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Courtyard Costa Mesa South Coast Metro
Ranked #11 of 26 hotels in Santa Ana
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44 reviews from our community

    Trip type
Traveler rating
    6
    23
    11
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Date Rating
Pleasanton, California
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
“Nice service but aged”
3 of 5 stars Reviewed October 26, 2012

Love this hotel service -so far most friendly staff ever
When we checked in (later than mid night) person in front dest was very welcome us and trying to get better location for us -not near elevator but closed to enterance since we have kids in late time
We request roll away bed (we always request when we make regervation ) and this is first hotel that bed show up before us(always ignore our request)
Every staff we met was friendly even people in cafe
Had wonderful new lobby but room was pretty dated -after lobby,welcome to 1980s
Had comfortable stay just wish room was up date bit
Closed to Disneyland -about 6 local mile not in best neighbor, freeway was in distance (any freeway) industrial area
We will maybe stay here again if price is right

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
February 11, 2013
Dear Guest,

Thank you for taking a moment to review our hotel! It's fantastic to hear that you found our staff accommodating and friendly. It's very important to us that each guest feels welcome and appreciated. If you come back to visit the area or Disneyland again we would be so happy to have you stay in one of our newly renovated rooms :)

Sincerely,
Mikaela
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San Jose, California
Top Contributor
209 reviews 209 reviews
90 hotel reviews
Reviews in 113 cities Reviews in 113 cities
144 helpful votes 144 helpful votes
“Solid Courtyard, locally known as Santa Ana instead of Costa Mesa”
4 of 5 stars Reviewed October 25, 2012

Arrived at SNA airport (the one with the three names: Orange County, John Wayne, Santa Ana) and found this one to be an economical Marriott family choice. The hotel offers no complimentary airport transportation, however Supershuttle ($18+tip, book online with coupon UYR59 to get 15$+tip) got me there after I supplied the exact street address. (Neither their drivers nor their website seems to know this location). The hotel is in a quiet neighborhood, reception was friendly and efficient, in typical Courtyard fashion, breakfast is available for purchase in the restaurant area next to the lobby. Room was spacious, clean, very nice work desk (like the extendable second table), OK work chair (those really should be upgraded to netted kind at some point). Room had sliding doors with screen that could be opened to let fresh air in. Would stay here again.

Room Tip: Triple AAA rate was the best available
See more room tips
  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask usuallyhappytravels about Courtyard Costa Mesa South Coast Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
February 11, 2013
Dear Guest,

We appreciate your review and are so happy to hear that the hotel fit your travel needs. Your feedback on SuperShuttle not having our...
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new jersey
Top Contributor
234 reviews 234 reviews
72 hotel reviews
Reviews in 89 cities Reviews in 89 cities
58 helpful votes 58 helpful votes
“nice hotel”
4 of 5 stars Reviewed October 3, 2012

A beautiful lobby great little restaurant with really good food.Stayed here 14 days. The front desk staff were so helpful with directions etc.Very cloce to Huntington Beach where I worked and also only a few miles from the South Coast mall. The rooms need a face lift very clean but carpet and furniture seemed old, They said in the fall they are going renovate all the rooms.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by Bridgetpianos for Santa Ana
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
snasa, Property Coordinator at Courtyard Costa Mesa South Coast Metro, responded to this review
February 11, 2013
Dear Guest,

Thank you for taking the time to review! It is so nice to hear that our front desk staff was able to assist you, and that the location was convenient for work and a little fun. We are in the middle of renovating our rooms and would love to have you back to see the finished product!

Sincerely,
Mikaela
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Senior Contributor
40 reviews 40 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
“Excellent Accomodations for My Business Trip”
4 of 5 stars Reviewed July 12, 2012

Well managed, well maintained, clean and comfortable. I even enjoyed an exceptionally nice whirlpool. The maid service was prompt and thorough. The location is a bit odd. Not close to much at al, but that helps keep things quiet. Closest highway is I-405 so consider that if you use this place for business. This would actually be a good location for a family trip to Disneyland (less than 10 miles). I got a really good price on this stay, so my review also reflects my feelings about the deal.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review
July 13, 2012
Dear Guest,

Thank you so much for your great review! I am so pleased you enjoyed your stay with and that found our service to meet your needs. We would love to have you back very soon, hopefully this time to visit Disneyland instead of work :)

Sincerely,
Donia

Donia Benali
General Manager
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Chino Hills, California
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
“Great Stay”
4 of 5 stars Reviewed July 4, 2012

Stayed here with a group last summer and had a great stay. The staff was nice and very helpful. Hotel is conviently located near several attractions.

Stayed August 2011, traveled on business
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Ask Skyler V about Courtyard Costa Mesa South Coast Metro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard Costa Mesa South Coast Metro, responded to this review
July 5, 2012
Dear Guest,

Thank you so much for taking the time to review our Courtyard! I am glad you enjoyed your stay and if there is anyhting we could have done to make your stay more enjoyable please do not hesitate to reach out to me. I hope you stay with us again this year.

Sincerely,
Donia Benali
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Courtyard Costa Mesa South Coast Metro

Also Known As:
Courtyard Costa Mesa South Coast Metro Hotel
Courtyard Costa Mesa South Coast Metro Hotel Santa Ana
Courtyard Santa Ana
Santa Ana Courtyard
Santa Ana Marriott
Courtyard Costa Mesa South Coast Metro Santa Ana, Orange County, CA
Address: 3002 South Harbor Boulevard, Santa Ana, CA 92704
Phone Number:
Region: United States > California > Orange County > Santa Ana
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 26 hotels in Santa Ana
Price Range: $$
Hotel Class:3 star (3*)
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