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“Pretty good.” 4 of 5 stars
Review of Holiday Inn Santa Ana-Orange County Airport

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Holiday Inn Santa Ana-Orange County Airport
3.0 of 5 Hotel   |   2726 South Grand Ave., Santa Ana, CA 92705   |  
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Ranked #1 of 25 Hotels in Santa Ana
GreenLeadersBronze level
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Pretty good.”
4 of 5 stars Reviewed April 11, 2013

This is a decent hotel with ok amenities. Very economical. If you're looking for convenience, low price without too many extras then this is the place for you. If you want GREAT beds with decent workout place... Look elsewhere. Service is good though. Friendly staff.

Room Tip: Ask for room with patio by the pool. On bottom floor.
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMLeahS, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, April 15, 2013
Dear Tony L,

Thank you for your guest feedback. We appreciate you taking the time to review our property and we thank you for staying with us. We always strive to improve our services.

Thank you,
Management
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196 reviews from our community

Traveler rating
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    20
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    3
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39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Indiana
Top Contributor
110 reviews 110 reviews
15 hotel reviews
Reviews in 34 cities Reviews in 34 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed April 9, 2013

Couldn't say anything bad if I wanted too. The service is top notch. The hotel staff and housekeeping were the best I've witnessed in a long time. Very clean. The room was wonderful. Bed so comfy! Hallways very tidy. The food was delish! Can't say enough about how great everything is...if you come to Santa Ana, this is the only place to stay! Thank you.

Room Tip: Any room would be great...
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMLeahS, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, April 11, 2013
Dear Indy_colts2009,
We are elated with your review! The message has been passed along to our staff and they are thrilled. We appreciate the kind recognition of our staff and review of our beautiful and recently renovated property. We look forward to having you stay with us again soon!

Thank you,
Management
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Santa Barbara, California
Top Contributor
73 reviews 73 reviews
30 hotel reviews
Reviews in 44 cities Reviews in 44 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed April 8, 2013

Stayed one night here for business travel. It was convenient, clean, quiet and efficient. I had the breakfast buffet downstairs for 9.99 since it was convenient and it was small but good. The hotel and breakfast staff are excellent. Parking is very convenient too.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMLeahS, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, April 9, 2013
Dear FamilleSB,
We are so happy to hear that you had such a pleasant stay with us. Thank you for your kind review and we hope the next time your business has you back in Orange County that we will get to see you again!

Thank you,
Management
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Los Angeles, California
Top Contributor
248 reviews 248 reviews
41 hotel reviews
Reviews in 92 cities Reviews in 92 cities
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed March 6, 2013 via mobile

what most impressed me about this hotel was the impeccable customer service. From the first moment of arrival and greeting, swift check-in and information from the front desk ( including restaurant lists, take out food and delivery places and the fact that the hotel shuttle will take you to the airport and /or dinner locations within 3 miles), this John Wayne Airport area location was the best. As this was a two- day stay for a business conference, had the opportunity to deal extensively with the Food and beverage/banquet business meeting staff. There are several meeting rooms, and all was set up--early,--and to our group's specifications. Staff was ever present to ensure all was going smoothly, and this was a welcome change. The hotel also has a small bar area, which also serves food ( a pretty extensive menu) that also has an attached dining room, atrium area and room service. The bartender was very attentive and made sure we did not go thirsty! The hotel rooms were roomy and updated with new bedding, drapery, granite countertops. Only downside was that walls were pretty thin...could hear next room TV and at time conversations, even from the hallway. Hotel is also located next to the freeway, however no freeway noise was noticeable. All in all, the superlative service and aim-to-please attitude made for effective conducting of business and a very pleasant personal stay.

Stayed March 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMLeahS, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, March 8, 2013
Dear Wdee2013,
Thank you so much for the fantastic review! We appreciate you taking the time to thoroughly review our hotel. The staff are so excited to hear such wonderful things said about them and how great your stay was. It is also fantastic that you got to experience our Food and Beverage staff and to use our banquet facilities. We look forward to having you stay with us again the next time you are in beautiful Orange County!
Thank you,
Management
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Buffalo, New York
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 19, 2013

This is a nice hotel close to John Wayne airport and not that far from the beach. It took about 5 minutes to drive from the airport to the HI, and about 10 minutes from the HI to the ocean. There is not much around the hotel, so you will have to drive a short distance.

The room is a typical king: Bed, HDTV (even though most of the channels are not HD); fridge, microwave, desk, couch, bathroom. Water pressure was good and plenty of hot water. One negative was that the walls are pretty thin. I could hear the TV in the next room very clearly. The wireless was sometime weak and at maximum I only had four out of five bars. Everything was clean, including the outside areas.

Breakfast was also typical: eggs, bacon, sausage, cereal, pastries/breads, and each morning there was a rotating ‘main item’ such as pancakes, waffles, French toast.

Staff was friendly. My only complaint is that at the (small) bar, the bartender often wandered away.

At check-in, ask for a list of restaurants. There are several within a quick drive, especially at ‘The District’.

Overall, it was a good hotel. I would stay here again when visiting the area.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOMLeahS, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, February 21, 2013
Thank you for your review jzak11!

We sincerely appreciate you taking the time to thoroughly review our property. You will be happy to know that we are in the process of a major change to our wireless internet and are expanding our bandwidth significantly. We are excited about this major upgrade! We are glad you had a good stay with us and look forward to having you back the next time you are in town!
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Santa Ynez, California
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 23, 2012

I spent the night during a 2 day seminar that was being held here. The staff was very nice and extremely helpful.

The facilities are well maintained and very comfortable. Due to the seminar I did not have time to check out the pool.

The location is close to shopping, the airport and right next to the freeway. there is more than enough parking (and it's free, something you don't find in LA).

I have been to seminars held here in the past and they all have been more than pleasant experiences.

I will be staying here again.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFOMLeahS, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, December 26, 2012
Thank you gwlowe for your great review!

We always enjoy hearing what guests think of us and we are happy we can host your seminar time and time again. Next time you are with us, please do take some time to have a quick dip in our heated pool or relax in our Jacuzzi. We look forward to seeing you again the next time you have a seminar here!
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Witney, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 23, 2012

I recently stayed at the Holiday Inn Santa Ana for 3 nights. The hotel is well situated and close to the airport and shopping malls. The room was pretty good, but could do with a make over. However, the bed was comfortable and the breakfast good. Nothing to complain about (except for the slow and weak wireless internet), but nothing really remarkable or special. The staff are friendly and polite.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AFOMLeahS, Front Office Manager at Holiday Inn Santa Ana-Orange County Airport, responded to this review, November 26, 2012
Dear defector,

We are glad that you had a good stay with us and enjoyed our rooms, breakfast, and kind staff. Our internet was upgraded within the past week and we are so pleased with how much quicker it is! Next time you stay with us please let us know how much better it is!

Thank you,
Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Santa Ana-Orange County Airport

Address: 2726 South Grand Ave., Santa Ana, CA 92705
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Santa Ana
#1 Business Hotel in Santa Ana
#2 Family Hotel in Santa Ana
#3 Green Hotel in Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Santa Ana-Orange County Airport 3*
Number of rooms: 176
Official Description (provided by the hotel):
Welcome to the Holiday Inn Orange County Airport Santa Ana! Minutes away from Orange County s John Wayne Airport, local businesses, world class shopping and a variety of dining choices. Centrally located with the beach to our south and Disneyland 12 miles north. Easy access to the 55, 405 and 5 freeways. Or leave the driving to us! Free scheduled shuttle service within 3 miles and once daily to Disneyland! Call us when you get into John Wayne Airport and we will happily pick you up.Whether you are coming to Orange County for business or just to have fun your room at the Holiday Inn OCA is your personal retreat. You ll have room to work, relax and make the most of your day. Amenities such as complimentary Wireless Internet, ample work space, fridge, microwave and all new pillow top mattresses and linens mean every night is a great night and every day starts right.Work out in our cardio-fitness center or soak up some California sun at our outdoor heated pool and Jacuzzi. Then relax with a cool one at our Panini Lounge. And when it s time to dine you can enjoy our Panini Restaurant serving Italian specialties along with steaks and seafood. For your convenience we also offer in room dining for breakfast and dinner daily. Add our event space and outstanding service and you will see that the Holiday Inn Orange County Airport is the place to be. Your home away from home! ... more   less 
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Also Known As:
Holiday Inn Santa Ana-Orange County Airport Hotel Santa Ana
Santa Ana Holiday Inn
Holiday Inn Santa Ana-Orange County Airport CA

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