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“Okay place to stay” 3 of 5 stars
Review of BEST WESTERN PLUS Orange County Airport North

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BEST WESTERN PLUS Orange County Airport North
2.5 of 5 Hotel   |   2700 Hotel Terrace, Santa Ana, CA 92705-5602   |  
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Ranked #7 of 25 Hotels in Santa Ana
Oahu, Hawaii
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Okay place to stay”
3 of 5 stars Reviewed October 12, 2013

The hotel staff (mainly front desk) were rude and unfriendly. The hotel rooms are small but the beds are comfy. There seems to be an ant problem as they were in my room and cars. The people above me could be heard walking around and especially the luggage being pulled. Too noisy for $90+ dollars a night. The closet was terrible as you can only access the first half and the back half is impossible to get to. If you loose your food ticket you must pay $7 for another.

  • Stayed October 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, November 26, 2013
Thank you for taking the time to review and provide feedback with your recent stay with us. We will use this feedback to help improve our service In the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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312 reviews from our community

Traveler rating
    119
    106
    54
    25
    8
See reviews for
118
49
25
86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
yonkers
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 11, 2013

I stayed in this hotel for few days, very clean room and comfortable beds. Wonderful breakfast I enjoyed it, many choices, and also cook-to-order items. The A/C unit in my room was a little noisy, but tolar
Friendly and pleasant receptionists and staff. Close to Beaches, Great for families with children as it is close to Disneyland I'll highly recommend it.

Valerie A.

Room Tip: My room was on higher floor, nice view, the A/C unit had a little noise.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, November 26, 2013
Thank you for your glowing reviews of your experience with us. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
5 of 5 stars Reviewed October 8, 2013

We stay here whenever we go to Disneyland. It costs about half the price of the ones in walking distance. You get a free breakfast, the rooms are clean and comfortable. Disneyland is only 15 minutes away and you can use the carpool lane the whole way if you want. Great value for families

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, November 26, 2013
Thank you for taking the time to review your stay with us. I am happy you and your family enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewisville, Texas
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 27, 2013

Definitely good value for the money. Quiet location and this location was a good starting point for several outings. Rooms were quiet and the breakfast was enjoyable. We would probably use this hotel again.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, November 26, 2013
Thank you for your praise and taking the time to review your stay with us. We hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend, Oregon
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 27, 2013

This is a well-maintained, clean, comfortable, quiet property. Has all the amenities you could want/need. The morning cook-to-order breakfast is wonderful. We use BW a lot -- many could learn a lot from this property.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, October 21, 2013
Thank you for your review. We are happy you enjoyed your stay with us and hope you will be back with us again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 19, 2013

we stayed at this hotel for 6 nights in room # 100 on the first floor. Decent hotel with nothing fancy. A/C was loud, it located right next to the bed. after the 2nd night ants started coming out by the lavatory. 3rd night they were gone. 4th , 5th and 6th they came out again. We smelled sewer whenever we turned the hot water on, it lasted from 10 to 15 minutes. We were gone all day except to come back to shower and sleep so we did not complain about this issue when we were there. We told the front desk people about the ants and the smell when we checked out.

Room Tip: corner room has plenty of parking spaces
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, October 21, 2013
Thank you for taking the time to review your stay with us. We will use your comments to help improve our services so these issues do not occur again. We hope you will give us another chance when you are back in the area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redlands, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 19, 2013

Stayed here for 2 nights on a business trip in Santa Ana; the room was very clean and comfortable and quiet, (I had a third floor room) The staff were very friendly and helpful and the best thing about it outside of its location was the great breakfast with a choice of 3 hot combinations along with the normal Best Western breakfast offerings. It also has a great pool area.

Room Tip: Third floor back of the Hotel rooms are great
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, October 21, 2013
Thank you for taking the time to review your stay with us. I am happy you enjoyed your stay and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Orange County Airport North

Address: 2700 Hotel Terrace, Santa Ana, CA 92705-5602
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Orange County Airport North 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Discover this AAA rated 3 Diamond Santa Ana, California hotel offering a complimentary shuttle to John Wayne Airport and convenient access to key Orange County attractions. Whether traveling to Southern California on business or pleasure, the BEST WESTERN PLUS Orange County Airport North is committed to providing the best accommodations and customer service for the best price. This Santa Ana hotel offers 148 well-appointed guest rooms, each featuring cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast each morning before taking advantage of amenities such as an outdoor heated swimming pool and hot tub, exercise facility, guest laundry, full business services and meeting/banquet facilities accommodating up to 60 people. ... more   less 
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Also Known As:
Best Western Plus Orange County Airport North Hotel Santa Ana
Best Western Santa Ana
Santa Ana Best Western
BEST WESTERN PLUS Orange County Airport North Santa Ana, CA

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