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“Very close to John Wayne Airport; free hot breakfast” 4 of 5 stars
Review of BEST WESTERN PLUS Orange County Airport North

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BEST WESTERN PLUS Orange County Airport North
2.5 of 5 Hotel   |   2700 Hotel Terrace, Santa Ana, CA 92705-5602   |  
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Ranked #7 of 25 Hotels in Santa Ana
Pacific Northwest
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
58 helpful votes 58 helpful votes
“Very close to John Wayne Airport; free hot breakfast”
4 of 5 stars Reviewed November 28, 2012

I wanted a clean, safe, quiet hotel close to the airport with breakfast included, and I got that. The staff was the best part--very helpful and polite. Because I didn't rent a car and was dependent on relatives for transportation, I was at a bit of a disadvantage when it came to meals. The hotel doesn't serve lunch or dinner, and I was not aware of restaurants within walking distance for someone with bad knees. There was a small refrigerator in the room, however, so I could bring food back and keep it cold, then warm it up in the microwave in the room.

The room was clean and quiet. Liked the free Internet. I was disappointed that my TV did not have a PBS channel.

The hotel offers a free shuttle to the airport, and shuttle service to South Coast Plaza can be arranged.

Room Tip: I was in a section of the hotel away from the pool, and it was very quiet.
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, December 29, 2012
Dear travelerduo, thank you for your praise and taking the time to review your stay with us. We do our best to provide everyone with clean rooms and we do our best to keep our property up to date. Please make sure to stay with us the next time you are here.
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312 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Goodyear, Arizona, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 13, 2012

Free breakfast every morning and free internet. The place was quite and decent. Just remember it's not a five star hotel. It was close to Newport beach, Fashion Island and Balboa area. Just a short drive. The maids kept the room clean and even picked up our kids toys and placed them neatly on the bed. They are awesome!!

The weather was great when we traveled (July)

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Director of Sales at BEST WESTERN PLUS Orange County Airport North, responded to this review, December 24, 2012
Dear Michelle C, Thank you for taking the time to write a review of your stay with us. I am very happy you enjoyed your stay and will tell our housekeeping staff that you were very happy with the service you recieved while you stayed with us.
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San Diego, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 11, 2012

Great service, clean and comfy room, good breakfast - can't beat the price with a made to order breakfast, free internet and parking - there were a handful of ants in the bathroom but to me those are no big deal

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Director of Sales at BEST WESTERN PLUS Orange County Airport North, responded to this review, December 24, 2012
Dear azbtrfly, thank you for taking the time to write a review. We welcome all feedback and will contiune to provide exceptional customer service to all our guests. I am happy you enjoyed your stay with us and hope you will come back and stay with us next time.
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Kansas City, Missouri
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 8, 2012

Let me just say up front, for those who are only skimming these reviews: FREE PARKING, FREE INTERNET, and FREE BREAKFAST. Along with the low, low prices, these were the deciding factors in choosing this hotel.

This clean, friendly, no-frills hotel surpassed my expectations. The room was nice - spacious and neat but a bit dark. It had both a refrigerator AND microwave. The bathroom and sink are separate - good for families - and the bathroom was immaculate and in good condition, unlike a lot of other more expensive hotels.

Breakfast was pretty darn good. No, it's not restaurant quality but it's not stale muffins either. There was a pool and apparently a fitness room, neither of which I tried. Parking is ample, and there's an elevator for those who can't do the stairs.

There are two relatively minor issues that caused me to give 4 rather than 5 stars. First, my room had ants. Not a lot, but enough that I noticed on two occasions. Second, and more annoyingly, my room was equipped with motion sensing lights. While I commend the hotel on being eco-friendly, it was insanely annoying to have the bathroom light go out while I was in the shower. Or to have the overhead light go off while sitting down working on something. The timer on those lights seriously needs resetting. Oh, and toiletries were very limited, if you care about such things - only shampoo, conditioner and soap.

All in all, a great choice, esp. if you're travelling with family/kids. In my experience, it's great for business, too.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Director of Sales at BEST WESTERN PLUS Orange County Airport North, responded to this review, December 24, 2012
Dear Vero600, thank you for taking the time to write a review. We welcome all feedback and will contiune to provide exceptional customer service to all our guests. I am happy you enjoyed your stay with us and hope you will come back and stay with us next time.
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Durras, Australia
Top Contributor
75 reviews 75 reviews
46 hotel reviews
Reviews in 46 cities Reviews in 46 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 5, 2012 via mobile

Well presented and well priced hotel with an excellent selection for breakfast for the price of the room. Responsive workers who excel in customer service. Hotel offers free delivery to the airport in Orange County.

Stayed November 2012, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, November 8, 2012
Thank you for taking the time to write a review for our property. I am very pleased that you enjoyed your stay with us and hope you will be back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Top Contributor
101 reviews 101 reviews
30 hotel reviews
Reviews in 49 cities Reviews in 49 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed October 26, 2012

Imagine an old fashioned motor court but built more recently. No rooms are far from a car parking space so good if you have tons of luggage or cant bear to be away from your vehicle for long. Rooms are classic motel - open door to the beds, bathroom and other amenities to the back.

They obviously cater for multi-day stays. Love free wifi.

They really have provided all the right stuff to make this a good option, but its been done in a sort of low security jail sort of way. Coffee maker and hair dryer are fixed to the wall. Large flat screen, micro and good size fridge (not one of those "used to be a minibar but we couldn't make money at it").

They have that small pillow thing, why do I want four small pillows per bed? They added those curved shower curtain rails so you don't have to fight to get free of the curtain every time you turn round. Was disappointed to find stray hairs in both bath and sink but I had no complaints of other cleanliness aspects.

Guest laundry is actually machines fixed in an external corridor and kind of open to the elements. $1.50 per machine and $1 for soap.

Breakfast is canteen style. You get a ticket from the front desk, hand it over, choose from 3 options and it comes amazingly quickly (meaning its already cooked before you got up that morning). Bring your own coffee mug - they have those tiny polystyrene ones. Juice from a dispenser which I am convinced all starts out as one slightly sweet, slightly acidic liquid under the counter and then gets color added to make it one kind of juice or another.

Plenty of breakfast items to add to your plate. TV on the whole time but not too loud.

Several other hotels next door. Don't expect much other than chain restaurants in the nearby area. But for the adventurous, you are really close to a large Korean community so if you want to try Korean food, this would be a good opportunity.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, November 1, 2012
Dear Traveler2504, thank you for taking the time to write a review. We welcome all feedback and contiune to provide exceptional customer service to all our guests. I am happy you enjoyed your stay with us. I hope you will come back and stay with us next time.
Report response as inappropriate
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Beaverton, OR
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 15, 2012

All rooms appear to be an exterior corridor motel style with the door, window and A/C on the walkway wall. Room was clean and rates were about the same as other similar locations in the immediate area, most of which were of the same style, including the LQ, and a couple of Comfort hotels. The rooms around the pool, of which there are not many, have a decent courtyard view, but the rest face the parking lot in back in two parallel buildings with parking in the middle. The room & breakfast room was clean, and amenities were above average. Free wifi is always a huge plus.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestwesternSantaAna, General Manager at BEST WESTERN PLUS Orange County Airport North, responded to this review, October 30, 2012
Dear Ctofer, thank you for taking the time to give us a review of your stay here. We hope to have you stay with us again in the future. We are always making improvement to the property here to keep up to date with the times.
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Additional Information about BEST WESTERN PLUS Orange County Airport North

Address: 2700 Hotel Terrace, Santa Ana, CA 92705-5602
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Orange County Airport North 2.5*
Number of rooms: 148
Official Description (provided by the hotel):
Discover this AAA rated 3 Diamond Santa Ana, California hotel offering a complimentary shuttle to John Wayne Airport and convenient access to key Orange County attractions. Whether traveling to Southern California on business or pleasure, the BEST WESTERN PLUS Orange County Airport North is committed to providing the best accommodations and customer service for the best price. This Santa Ana hotel offers 148 well-appointed guest rooms, each featuring cable satellite television with HBO® and free wireless high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast each morning before taking advantage of amenities such as an outdoor heated swimming pool and hot tub, exercise facility, guest laundry, full business services and meeting/banquet facilities accommodating up to 60 people. ... more   less 
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Also Known As:
Best Western Plus Orange County Airport North Hotel Santa Ana
Best Western Santa Ana
Santa Ana Best Western
BEST WESTERN PLUS Orange County Airport North Santa Ana, CA

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