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“A nice hotel with an attractive outdoor area.” 5 of 5 stars
Review of DoubleTree Club by Hilton Orange County Airport

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DoubleTree Club by Hilton Orange County Airport
3.5 of 5 Hotel   |   7 Hutton Centre Drive, Santa Ana, CA 92707-5794   |  
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Ranked #3 of 25 hotels in Santa Ana
GreenLeadersBronze level
Davis, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A nice hotel with an attractive outdoor area.”
5 of 5 stars Reviewed April 5, 2013

The small restaurant looks out on an attractive pond and there is outdoor seating
for food or drinks. The hotel is clean and quiet with friendly and helpful staff.
The rooms are comfortable. My rate included a breakfast buffet and it was fine and
it was served on china. They brought me coffee as well.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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379 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Naples, Maine
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 4, 2013

We stayed here on Easter weekend so we could be close to the sunrise service we had planned on going to over a year ago.

Unfortunately we got maybe three hours of sleep due to a very loud and obnoxious wedding party and a overly zealous DJ.

Called down to the desk to let them know that the party was keeping everyone awake and all they said was the party was booked until midnight and the staff pretty much let the wedding have free reign over the area.

The party was still going on at 12:45 and people were right outside the rooms yelling and talking and carrying on. They finally sent security down to disburse the crowd.

I wish the staff would of informed us of a wedding that was going on late when we checked in so we could of moved to a different area or something.

Probably will avoid this place our next stay, too bad, it was a nice room and had a lot of promise.

The stay made us very tired and sad the rest of our trip.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 26, 2013

This hotel fit the need for a good nights sleep in a clean room. The staff was very friendly and the stay was enjoyable. The only negative was one of the Buffet breakfast. For a hotel to offer free breakfast to Loyalty is nice. However it was cheap and poorly presented. It was served on styrofoam plates that don't match with eggs that are left get cold on a buffet line with no heat source below and bacon that may be less bacon and more salt pork is not a way to cut cost let alone present a breakfast. Will I stay here again for the VALUE but please look what you are putting out for your guests. Even its free we do tell others.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTCLUBORANGECO, Manager at DoubleTree Club by Hilton Orange County Airport, responded to this review, March 29, 2013
Thank you for reviewing us on Tripadvisor.com! Your comments and feedback are very important to us as we use this information to better our quality of services and amenities. I apologize that you did not enjoy our breakfast. We usually get great comments about our breakfast buffet but I will address these issues with our Food & Beverage Director to ensure this does not happen in the future. Thank you again for the feedback and I look forward to having you stay with us in the near future.

Best Regards,

David J. Arriola
Director of Operations/Revenue Management & Social Media Marketing
DoubleTree Club by Hilton Orange County Airport
Phone: (714) 751-2400
Email: david.arriola2@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AR
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 20, 2013

I was greeted...very friendly front desk staff. They couldn't have been more attentive and informative during check-in. The room smelled so fresh and nice...the best I've ever experienced. I had dinner in the restaurant and the hotel manager was there checking to make sure everything was acceptable. For the first time this week, I ordered salmon cooked rare and actually got it! And, it was a very generous portion. I would certainly stay here again and would recommend it to anyone.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake, Virginia
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 14, 2013

I am so impressed with this hotel. I felt extremely welcome and all of the employees are so nice and attentive. The Doubletree is conveniently located near the airport, several malls, and multiple places to eat. You don't need to rent a car because the hotel shuttle can take you up to a four mile radius around the hotel. Regarding the food at the hotel restaurant, it's wonderful. I have had breakfast, lunch, and dinner here and I have not been disappointed yet. The rooms are comfortable and clean, and the beds are cozy.

Room Tip: Call for the hotel shuttle to pick you up once you get to the baggage area. Sometimes it takes up t...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
70 reviews 70 reviews
15 hotel reviews
Reviews in 38 cities Reviews in 38 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 6, 2013

We stayed here prior to an early departure out of John Wayne Airport. They graciously let us check in early to a lovely room for a day of shopping at South Coast prior to our departure. The room was immaculate, lovely linens and comfy bed. Wish we could have stayed longer!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northridge Ca
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 3, 2013

We stayed here Saturday night, last minute booking on Hotwire. Wanted to enjoy the 80 degrees in Newport Beach and Laguna. Nice, well appointed room. Nice view of small lake. Rate is half of other hotels in area. Drawback:, $11.00 parking, a minor nuisance, as room was under $60.00 for a weekend. Great value, friendly front desk and valet service. Would recommend if you don't mind driving a few miles to beach, South Coast Plaza.

Room Tip: Choose a room with a lakeview. Walk to the Starbucks for coffee.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about DoubleTree Club by Hilton Orange County Airport

Address: 7 Hutton Centre Drive, Santa Ana, CA 92707-5794
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Santa Ana
#1 Family Hotel in Santa Ana
#4 Green Hotel in Santa Ana
#5 Business Hotel in Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree Club by Hilton Orange County Airport 3.5*
Official Description (provided by the hotel):
DoubleTree Club by Hilton Hotel Orange County Airport is a beautiful lakeside property located on the border of Santa Ana, Irvine, and Costa Mesa. This Santa Ana hotel is conveniently located near Orange County's corporate business centers, including First American, IBM and Sears. Enjoy proximity to nearby CA attractions including Newport Beach, Angel Stadium, South Coast Plaza and Disneyland. ... more   less 
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Also Known As:
Doubletree Club By Hilton Orange County Airport Hotel Santa Ana
Doubletree Santa Ana
Doubletree Orange County Airport
DoubleTree Club By Hilton Orange County Airport Santa Ana, CA

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