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“Great Hotel!” 4 of 5 stars
Review of Quality Suites John Wayne Airport

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Quality Suites John Wayne Airport
2.5 of 5 Hotel   |   2701 Hotel Terrace Drive, Santa Ana, CA 92705   |  
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Ranked #7 of 25 hotels in Santa Ana
GreenLeadersPlatinum level
Fairfield, California
1 review
“Great Hotel!”
4 of 5 stars Reviewed March 27, 2013

Quality Suites is a perfect hotel if you are in a budget. They have roomy rooms, free full breakfast and easy access to freeway. BTW, their Wi-Fi connection is FAST. I definitely recommend this place. Overall experience, its a great hotel.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review, March 28, 2013
Thank you for taking time to write a review of your stay at the Quality Suites john Wayne Airport. Our staff is delighted to see that you enjoyed your stay. We always strive to provide the best service possible. Once again, thank you for taking time to write a review and we hope that you come stay with us soon.
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215 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
St. Paul
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 22, 2013

We stayed here for a trip to Disneyland, because it is much cheaper than staying near the park. This place is only 10 miles from Disney, so it seems to be a good value.It is a quick and easy drive to Disney (parking hint for Disney-park in the Toy Story lot, much easier to get out of at the end of the day.) The rooms are large and clean. They serve a complimentary breakfast, including cooked to order eggs, sausage, bacon and pancakes, which is very convenient. The grounds are well kept, and there is easy freeway access. I would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review, March 28, 2013
Thank you for taking time to comment about your stay at the Quality Suites John Wayne Airport. We are happy to see that you enjoyed your stay with us. Thank you for the great parking tip we will definitely inform our guest who visit Disney. Once again, thank you for taking time to comment about your stay and we hope to see you in the near future.
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Phoenix, Arizona
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 7, 2013

This is a typical outdoor access mini suite hotel. I enjoy Embassy Suites, but this hotel offers ninety percent of the value of the Embassy Suites next door for nearly half the rate. The rooms are basic, but clean. The air conditioner works very well also.

The bedrooms have a 42 inch led tv, while the sitting area has an older large tube television. The beds are comfortable and the room does not smell of mold or cigarette smoke.

The best feature of this hotel is the hot breakfast, which is cooked to order with eggs, omelets, bacon, sausage, hash browns and hotcakes in addition to typical continental style serve yourself items.

Property is easily accessible to the 55 freeway and you can be at Orange County Airport, Irvine or Costa Mesa in 5 minutes, Newport Beach or Disney in 10. Great location.

My only dislike was the Wi-Fi. It makes you view ads before you can log in and then is VERY SLOW. 10 years ago, ok? 2013? Not acceptable.

Still overall a very good family value.

Room Tip: The back of the property parking area doesn't feel as secure.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geneva, Illinois
Top Contributor
57 reviews 57 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed February 23, 2013 via mobile

I can't believe there aren't other hotels in this immediate area which warrant higher ratings than for this hotel.

It really shows its age & need for updating from the time you first arrive in the lobby. This theme carries through to the rooms & their furnishings. They're all "OK" but definitely not of the quality one would expect at a property rated 3rd highest in the area.

We had to be moved to a different room shortly after arriving because the heat was not working in the 1st room (defective thermostat) & water leaked from the base of the sink faucet.

Best feature here is the cooked to order breakfast. There's a warning in the room there might be a wait but we got immediate service. Nice selections & good food.

Overall, disappointed & would choose one of the many nearby places over this one.

  • Stayed February 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Top Contributor
50 reviews 50 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 22, 2013 via mobile

Very nice hotel, perfectly close to the airport. Quiet even. Lush garden atmosphere, complimentary drinks, I mean real drinks. Wifi connection is geat in the lobby, bar, and pool, but in the room lasts only for 5 minute increments (horrible, but free). Rooms are clean and compfy. Bartender is awesome, be sure to tip him well. Would stay again...but not when I need wifi (want to pull my hair out). Great price too.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review, February 26, 2013
Thank you for taking time to write a review of the hotel. We are glad to see that you enjoyed our services and amenities. I do apologize that the WIFI was kicking you off every five minutes. We are currently in the process of changing that issue. Once again thank you for writing a review and we hope to see you soon.
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Toronto
Top Contributor
73 reviews 73 reviews
23 hotel reviews
Reviews in 33 cities Reviews in 33 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed February 2, 2013

We stayed for 2 nights mid Jan just before to a cruise leaving from San Pedro. We picked this hotel because of Tripadvisor reviews, lower cost, and to be close to family living in Irvine. Check-in and out was no problem. Wireless internet was good. Breakfast was very good and fast service - we ate around 9 AM so I think most guests had gone. Room was ground floor facing in, and very quiet, no airplane or road noise. Parking was easy, but not too close to the room. Beds were very good and everything worked fine. Everything was very clean; 2 nice large rooms. For some reason the fan (bathroom exhaust or heating - not sure) was loud all night but we didn't bother to change rooms because we had only 2 nights. The only issue was that the free local calls didn't work because the call to our relatives who live 5 miles away was long distance - very strange because I used my cell phone and it was local.

We plan to go back for a week and will probably give this a try again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review, February 11, 2013
Thank you for taking time to comment about your stay at the Quality Suites John Wayne Airport. We are happy to see that you enjoyed your stay. I do apologize for the inconvenience of the long distance calls. Unfortunately, our area code is 714 and Irvine is a 949 area code causing that call to be long distance. Once again, I do apologize for that inconvenience and we hope to see you soon.
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Peoria, Arizona
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 27, 2013

Was in Irvine on business. I passed on the Embassy Suites and LaQuinta nearby due to recent posts. After talking to colleagues who stayed there, I am glad I did. The hotel room was basic and not as much quality that Embassy Suites is known for, but the Quality In was very clean, breakfast was very good, and the hotel layout was easy. It was $20 a night cheaper. Very good stay.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
managerSantaAna, General Manager at Quality Suites John Wayne Airport, responded to this review, February 11, 2013
Thank you for writing a review of the Quality Suites John Wayne Airport. We are delighted to see that you enjoyed your stay and had a chance to enjoy our full cooked to order. Once again thank you for taking time to write a review and we hope to see you in the near future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Quality Suites John Wayne Airport

Address: 2701 Hotel Terrace Drive, Santa Ana, CA 92705
Location: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Santa Ana
#7 Business Hotel in Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Suites John Wayne Airport 2.5*
Official Description (provided by the hotel):
The Quality Suites hotel is an atrium-style, 177 all-suite hotel. Hotel offers a courtesy shuttle to John Wayne Orange County Airport, free wireless Internet access and on-site fitness center. ... more   less 
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Also Known As:
Quality Suites John Wayne Airport Hotel Santa Ana
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Suites John Wayne Airport Santa Ana, Orange County, CA

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