So many things to love about this hotel. Check in was fast and easy. Receptionist even took time to explain what I was signing and initialing. She explained about the charges for the safe deposit box in the room and when I told her that I will not be using it, she said that she will not charge me for it. Hotel lobby and grounds were beautifully designed and landscaped - has a Spanish Villa theme. Our suite, which was spacious, consists of a large sitting room with a sofa bed and TV, fridge and microwave and the separate bedroom has two double beds with another TV. Simple and basic and very clean. Everyday, housekeeping will leave two bottles of water in our suite. A nice touch indeed!
Cooked to order breakfast basically means you have a choice of ordering from a selection of eggs, bacon, hash brown, muffins and pancake and the lady behind the counter will cooked it for you. Almost the same kind of choices you will get at other hotels but I would not be very happy to have to queue for the cooked breakfast during peak tourist season. At check in, you will be given a breakfast voucher per person for each day of your stay. Coffee, tea, milk, juices, cereal, fruits and yogurt are also provided. Plenty of tables in the breakfast room or you could eat outside on the patio next to the pool.
Hotel is next to the freeway and close to airport but I could hardly hear any traffic noise.
Although I think that this hotel is great value for money, here are some reasons why I did not give it a five star rating: breakfast fruits and yogurt are not replenished even though it is only nine o'clock and breakfast is until nine thirty, free wifi is spotty and slow and on day two of our stay the password was changed without the hotel notifying us AND thing I disliked the most was the very very loud and annoying noise coming from the water pipes in the adjacent rooms!
- Official Description (provided by the hotel):
- The Quality Suites hotel is an atrium-style, 177 all-suite hotel. Hotel offers a courtesy shuttle to John Wayne Orange County Airport, free wireless Internet access and on-site fitness center. ... more less
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- Also Known As:
- Quality Suites John Wayne Airport Hotel Santa Ana
- Quality Inn Santa Ana
- Quality Hotel Santa Ana
- Quality Suites John Wayne Airport Santa Ana, Orange County, CA