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“Adequate quick overnight stay” 3 of 5 stars
Review of DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

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DoubleTree by Hilton Hotel Santa Ana - Orange County Airport
3.5 of 5 Hotel   |   201 East MacArthur Boulevard, Santa Ana, CA 92707   |  
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Ranked #4 of 25 hotels in Santa Ana
Sun Valley, Idaho
Top Contributor
74 reviews 74 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
“Adequate quick overnight stay”
3 of 5 stars Reviewed April 3, 2013

Quick stay prior to an early flight. Location was good but still 10-15 minutes from airport. The room was adequate for the price. We had a nice breakfast in the morning and the bar served decent drinks the night before. I would probably try somewhere else next time I needed an airport hotel here. Only one real negative was the bathroom seemed to have a slight smell like sewer in it. There was a note that they were trying to fix something in the room and we did leave a note stating the problem. It was not so bad that we wanted to mess around with the fuss of changing rooms, just an annoyance.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shashi P, General Manager at DoubleTree by Hilton Hotel Santa Ana - Orange County Airport, responded to this review, April 5, 2013
We certainly appreciate you taking the time to write your comments concerning your recent stay at our Hotel. I was sorry to read that we failed to meet your expectations due to distance from the Airport and bath room smell. While we are not all that far from the Airport -- just about 1.5 miles, we also provide shuttle service to the Airport for our guests on a complimentary basis. We did have a minor issue as it relates to the Bathroom smell caused by backed up drainage and was corrected promptly.
I would like to offer my sincere apology for the less than enjoyable stay you had at our Hotel. I sincerely hope that you will not judge by this isolated incident and give us the opportunity to serve you whenever your travel brings you to this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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345 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Porterville, California, United States
1 review
5 of 5 stars Reviewed April 2, 2013

Everything about our stay for the weekend was great. The restaurants were walking distant. Shopping centers were only a few miles away. The location was great! Rooms were nice and clean, and beds were comfy. The spa was nicely heated!

Room Tip: Park by the elevator it makes it easier when unloading and loading luggages. Second floor is near th...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos, CA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 28, 2013

Right off the freeway, right on the price, clean comfortable. Nice breakfast included. Did not try the internet. Parking was easy and there was plenty - there is underground parking as well. If only all my business travel experiences were this good....

Room Tip: You might not want to be on the "freeway side" of the building (morning sun and a little m...
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Top Contributor
57 reviews 57 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 28, 2013 via mobile

Stayed here for 3 nights due to a music conference held in the hotel. Location is good. Close to airport and Disneyland in Anaheim. But besides that, the hotel is basically near an industrial park. So it is very quiet especially at night. Rooms are very well furnished in a contemporary style and are always clean. You'll feel very at ease and comfortable in this hotel.

Stayed March 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunland, California, United States
1 review
5 of 5 stars Reviewed March 24, 2013

Extremely happy with everything -- the room, the staff and esp the quality of the food. Which is saying a lot cuz I'm a picky eater.

I'd totally stay there again! My only complaint was that the internet wasn't as fast as my own, but I think that's normal for a hotel.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 15, 2013

I've stayed at the Doubletree in Santa Ana on several occasions for business travel. If you need to head to the Federal Court House, the hotel is about 15-20 minutes away by taxi (including morning traffic). The staff has always proved efficient and helpful. My hotel rooms have always been very clean and the beds and pillows are also very comfortable. For the price you pay, this hotel is an excellent deal.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
Reviews in 33 cities Reviews in 33 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 14, 2013

This hotel has just everything you want and a business traveler. Rooms are clean, spacious. The breakfast is just great. Could be crowdy during breakfast. No parking problems, even valet parking service.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about DoubleTree by Hilton Hotel Santa Ana - Orange County Airport

Also Known As:
Doubletree Hotel Santa Ana
Doubletree Santa Ana
Santa Ana Doubletree
DoubleTree By Hilton Hotel Santa Ana - Orange County Airport CA
Address: 201 East MacArthur Boulevard, Santa Ana, CA 92707
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Santa Ana
#4 Family Hotel in Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Santa Ana - Orange County Airport 3.5*
Official Description (provided by the hotel):
This Santa Ana hotel is six miles from Newport, Laguna, and Huntington beaches and offers complimentary shuttle between the hotel and John Wayne Airport. South Coast Plaza is only 2 miles away. Take advantage of the cosmopolitan pedestrian area surrounding the hotel. Dine in the plaza's elegant restaurants, and enjoy the valet parking and Concierge service. ... more   less 
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