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“Great place to stay” 5 of 5 stars
Review of La Quinta Inn & Suites Orange County - Santa Ana

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La Quinta Inn & Suites Orange County - Santa Ana
2.5 of 5 Hotel   |   2721 Hotel Terrace, Santa Ana, CA 92705   |  
  |  
Hotel website
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Hotel amenities
Special Offer
Free Breakfast & WiFi!
Ranked #8 of 25 hotels in Santa Ana
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243 people have reviewed this hotel

Traveler rating
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    82
    37
    18
    19
See reviews for
85
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Santa Ana
2 reviews
4 of 5 stars Reviewed May 16, 2013

Easy access to Interstate I405. Nice and clean room with plenty of space. Good daily service and breakfast. Quick response for requests. There are other hotels in the street and it is quite a safe and quite area in general. The hotel staff is nice and friendly. We will stay there again.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 30, 2013

The room was not just a bed and bathroom. It had a little area with a couch\sofa and a desk so when you are with somebody, you are not all cramped into a tiny space. The hotel is located next to a few other hotels at the Hotel Terrace in more of an industrial part of town. It is right next to the 55 freeway, yet far enough that the traffic noise doesn't bother. There's Del Taco and Jack in the Box right across the street and "The District" in Tustin, where you can find bunch of restaurants and a movie theatre is just a 10 minute drive away. A continental breakfast is served in the little courtyard of the hotel.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgeport, CT
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 22, 2013

Mid-April 2013. Room 206, Non-smoking(?), King bed with full-sized pull-out sofa bed. 6 day stay with family on vacation.

Pros:
- Decent sized room with divider
- Room had an appliance/club bar containing a microwave, mini fridge, and a small club-style
sink.
- Quiet clean location
- Allows pets
- Free in-room WIFI
- Plenty of parking
- Friendly desk, maintenance and housekeeping staff
- Good selection for continental breakfast
- Outdoor covered eating area
- Guest laundry facilities on property.
- Relatively close to Disneyland & Knott's Berry Farm
- Shopping and dining district nearby.

Cons:
- Room smelled of stale cigarette smoke (asked for non-smoking room).
- intermittent wireless connection (both in room and lobby)
- Sink drain stopper didn't work
- Could use a set of hooks or a bar on the door for wet towels
- Frequent failure of lobby computers internet access.
- One of the outlets supplying the left hand nightstand, didn't work.
- Spotty TV reception.
- Crappy hair dryer
- Pool area in shadows most of the time.

Overall, the stay was good. The beds were comfortable and the staff kept the room in decent shape. The cigarette smell was upsetting, but the purchase of a solid air freshener made it bearable. The continental breakfast consisted of made to order waffles, oatmeal, fresh fruit, boiled eggs bagels, bread, assorted yogurt, cold cereal and donuts. Reg and decaf coffee, 2%milk, and a selection of tea was available as well as apple and orange juice and various breakfast condiments.

The mini-fridge was of the larger variety and the microwave was a smaller 700 watt model. Perfect for popcorn and reheating food.

Bathroom was clean but more hooks or bars should've been provided to hang up wet towels. The only place to put them was over the shower bar where you quickly ran out of space. The hair dryer cut out after 3 minutes of use and the sink stopper didn't fully close allowing the sink water to run out.

A iron and ironing board was provided, but it would've been helpful if an additional pull out or nested table and at least another chair was available for use. There was only enough eating space for one as the desk area was shared with the 32" TV and the appliance/club bar sat higher than the one chair provided.

Nice looking flat screen TV but the reception kept cutting out and the in-room wireless was extremely unreliable. A couple of computer with attached printers were provided for use in the lobby, but they were plagued by the same spotty WIFI service. At one point, the computers were down for almost a whole day. I wanted to print out boarding passes and travel info but was unable to do so because of this. The WIFI / TV service is the one area that needs serious attention! At this point, they shouldn't even advertise as having the service.

Distance wise, the property is located approximately 11 miles from Disneyland and 14 miles from Knott's Berry farm. LAX was 55 mins away w/o traffic. With traffic (most of the time in LA), set aside about 75-90 mins. A Wal-Mart Superstore, Target and various other stores, banks and restaurants are within a couple of miles of the property. John Wayne Airport is very close by and they offer a shuttle service to/from it.

They had a nice pool and separate outdoor hot tub area, but the pool was located in the middle of the property (courtyard style), and was constantly in the shadows rendering the pool water cold as ice. The hot tub was fine and that is what most of the guests tended to use.

There was ample parking, but some of the spaces were fairly close together (either that or there were some pretty poor parkers staying there).

This is one of the few affordable properties in the area that allows pets, so if you travel with one, I recommend staying there. The staff did a great job separating the guests with pets away from those who didn't resulting in peace and quiet for the non-pet guests.

Overall this is an older-property that is well maintained with a few chinks in the armor. It is equivalent to a high 2-star property. Once the descrepancies mentioned above are addressed, it could move into the 3 star range. It is priced right for the value-conscious, and clean enough to satisfy the needs of most people. I'd stay again given the cost to value range, but if you're willing to spend more, there are nicer properties in the area.







Recently spent a 6 night stay at this property with the family on vacation.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, New Jersey
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 21, 2013 via mobile

Grubby sums it up really. Needs a general refresh. Location was fine for my needs but could just as easily have stayed in one of the other 4 competitors on hotel terrace.

Bathroom sink was full of grime and the bathtub was on a weird slant. Felt like I was falling over in the shower. Blind was very hard to operate

Very limited tv channels and the wifi bandwidth was almost unusable in the evenings

  • Stayed April 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about La Quinta Inn & Suites Orange County - Santa Ana

Address: 2721 Hotel Terrace, Santa Ana, CA 92705
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Santa Ana
#10 Business Hotel in Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — La Quinta Inn & Suites Orange County - Santa Ana 2.5*
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Also Known As:
La Quinta Inn Santa Ana Hotel Santa Ana
La Quinta Santa Ana
Santa Ana La Quinta
La Quinta Inn & Suites Orange County - Santa Ana CA

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