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“Nice area, Clean, good location” 3 of 5 stars
Review of Candlewood Suites Orange County/Airport

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Candlewood Suites Orange County/Airport
2.0 of 5 Hotel   |   2600 South Red Hill Avenue, Santa Ana, CA 92705   |  
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Ranked #11 of 26 Hotels in Santa Ana
King of Prussia, Pennsylvania, United States
1 review
2 helpful votes 2 helpful votes
“Nice area, Clean, good location”
3 of 5 stars Reviewed November 11, 2013

The staff at the front desk was very friendly at check-in and let us check-in early since we got to the hotel a little bit early from LAX.


Reason for 3 - stars: We stayed from a Wednesday --> Monday and not even ONCE did room service show up to clean the room and restock towels etc.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alrichj, Front Office Manager at Candlewood Suites Orange County/Airport, responded to this review, December 19, 2013
We sincerely apologize for the inconvenience you experienced during your recent stay with us.
We may have failed in communicating to you that being an extended stay hotel, we provide housekeeping services on a weekly basis in order to respect our guests' privacy while staying with us.
Again, we apologize and hope we may be at your service for a future visit to experience the family feel of our Candlewood Suites.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    10
    24
    11
    1
    0
See reviews for
5
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
Jakarta
Top Contributor
218 reviews 218 reviews
36 hotel reviews
Reviews in 64 cities Reviews in 64 cities
169 helpful votes 169 helpful votes
5 of 5 stars Reviewed June 16, 2013

Good points: The hotel has free wi-fi internet, which was inconsistent in speed but generally ok, free & safe parking, a decent gym, self-service laundry (inexpensive), free water, self-service pantry area (pay for snacks) & good size desk as well as kitchen area. You can also rent DVD's for free at the front desk. The hotel is only 3 minutes away from Walmart & 5 minutes away from The District (which has Target, Costco, Whole Foods & other stores, restaurants & a cinema). Our room faced the parking lot but we didn't have any trouble with noise from the 2 main streets facing us.

Bad points: Unfortunately, the luggage was self-service as well although luggage carts are available. Room cleaning is also done only once a week, which we didn't mind because we did lots of shopping & didn't have a chance to store & lock everything away daily; the rooms were clean anyways & this allowed for environmental use of sheets & towels (although not all visitors might appreciate this). Our room's bath tub was also clogged initially & the water felt slippery but both problems went away (repairman fixed the clog & water no longer left "a layer" on hands/body).

Room Tip: There are 2 layers of blinds: A semi-transparent one & a non-transparent one which levers are b...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Henderson, Nevada
Top Contributor
59 reviews 59 reviews
46 hotel reviews
Reviews in 35 cities Reviews in 35 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 31, 2013

This is my first time staying at a Candlewood Suites and this place is pretty new so I had no complaints at all. Comfy beds, large working space, fridge and kitchen facilities, plenty of outlets, large bathroom, all the things I look for when I stay somewhere. You don't get a free breakfast and although there is a little "store" for snacks, they didn't have a real selection of breakfast items. That was the only downside for me. That, and they did not have actual coffee creamer - just the powdered stuff, but they told me they ran out. Otherwise, very nice! Oh, and there is a laundry facility there as well which is great for an extended stay.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rialto
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 18, 2013

The hotel was very nice and clean, with modern decor. It is located close to Burbank airport, shops, freeways and about15 minutes from Irvine Spectrum. Nice little gym with good workout equipment. Hotel staff was friendly. I would stay there again.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dayton, Ohio
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2013

After a quick job relocation, we've been staying in this hotel for three weeks now, while house hunting. It is clean and comfortable and convenient, and a great deal for the price. Well run with responsive, friendly staff. Free laundry, nice gym. Highly recommended. Only two negatives are the noise from the airport (which you get used to, but people who are highly sensitive to noise could have a problem) and the lack of a real business center. The staff at the front desk will print and fax things for you, but it would be really nice to have a little room with a computer, printer, and fax that guests could use. But all the plusses still make this a five star place.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
108 reviews 108 reviews
74 hotel reviews
Reviews in 55 cities Reviews in 55 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed March 11, 2013

The last time I visited the US was 8 years ago and this time, Candlewood completely impressed me again. Their unconventional approaches to deliver value to customers show that they have in depth understanding of the hospitality industry. Many features in Candlewood is not found anywhere else by any hotel in the world.

First, the cleanliness is simply incredible! I can never understand how a hotel room become so extremely clean that it looks like newly renovated. I was upgraded to a suite room room and the bed and pillows were so good, I felt like I was floating. It really help me to overcome my pan-pacific flight and jet lag.

The kitchen which is not mini had ceramic hob, more than ample cutleries, coffee machine, take away coffee cups, huge microwave and refrigerator, coffee & decaf and the pop-corn was a delightful addition.

There were flat screen TV in the living room and the bed room. All the furniture were ultra, clean of high quality and seemingly new. The utility table was large and well positioned, chairs and sofas was of a high standard better than many 5 stars hotels. Wardrobes were well positioned storage.

There was a reasonably good gym, mini food outlet and laundry room with good and free equipment.

Within 1 km, you will find Walmart, Taco Bell and a little further Cosco, AMC etc etc.

To get all these at 85 USD, it seems almost illegal! I am a total fan of Candlewood, it has everything I need and none of the stuff I don't need.

South LA is not well served by public transport except Disneyland area so it can be quite expensive to get to and from the hotel if you are not driving.

Room Tip: All the rooms are good.
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 19, 2013

This hotel meets and exceeds expectations. Comfortable rooms, bedding, nice amenities. Safe location close to dining and shopping options. Very friendly staff. This property is a very good value in Orange County.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Orange County/Airport

Address: 2600 South Red Hill Avenue, Santa Ana, CA 92705
Phone Number:
Location: United States > California > Orange County > Santa Ana
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 26 Hotels in Santa Ana
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Candlewood Suites Orange County/Airport 2*
Number of rooms: 122
Official Description (provided by the hotel):
Come and experience our new Comforts of Home™ Bedding Collection. The Candlewood Suites Orange County Airport Hotel is an ideal choice for both business and leisure travelers. Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. Traveling on business? Bring your laptop and work efficiently at your executive desk. Communication is no problem with voicemail, free local calls, free high speed Internet access and two separate phone lines. Borrow your favorite movie or music from the hotel library and enjoy in your room from the comfort of your recliner. Hungry? Visit the Candlewood Cupboard, our on-site convenience store, and charge it to your room. Work off some stress in our 24-hour Fitness Center. Staying a long time? Take advantage of our on-site complimentary laundry facility. We re a pet friendly hotel too (fees apply). Candlewood Suites Orange County Airport (Santa Ana, CA) is an all suites hotel conveniently located two miles from John Wayne/Santa Ana Airport (SNA). We are close to multiple forms of entertainment including Disneyland, Beaches, performing arts, Mighty Ducks Hockey, Anaheim Angels Baseball and world class shopping. ... more   less 
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Also Known As:
Candlewood Suites Orange County/Airport Hotel Santa Ana
Candlewood Suites Santa Ana
Candlewood Santa Ana
Santa Ana Candlewood Suites
Candlewood Suites Orange County/Airport Santa Ana, CA

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