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Courtyard by Marriott Santa Ana John Wayne Airport/Orange County
3.0 of 5 Hotel   |   8 MacArthur Place, Santa Ana, CA 92707   |  
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Ranked #6 of 25 Hotels in Santa Ana
A TripAdvisor Member
“Hotel stay”
5 of 5 stars Reviewed June 27, 2012

The location and the hotel overalll was excellent. Did not mind paying the $8 to park since there was easy access in and out. The hotel was close to various restaurants and shopping centers which was nice. Entire staff was very helpful and friendly-would definitely stay at this hotel again without a second thought.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with cheaprooms.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review, July 6, 2012
Thank you for choosing our hotel when in the area recently. We're glad that the location worked out well and that you enjoyed your stay. Our team works hard to do the right things and deliver good service and we appreciate you recognizing this. We're certainly not perfect and in future stays, if you encounter any challenges, please let us know as your feedback is valuable, and is the best vehicle to make sure we stop short any challenges and get back on the right path. Thank you again for staying and we hope you'll see us again soon.
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138 reviews from our community

Traveler rating
    59
    51
    17
    8
    3
See reviews for
36
20
8
50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Greenville, South Carolina
Top Contributor
143 reviews 143 reviews
58 hotel reviews
Reviews in 65 cities Reviews in 65 cities
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed June 22, 2012

I love Marriott in general. This is a very nice one. New and convenient to John Wayne airport. Very good rate. I've stayed here twice now. The last time I stayed, I had a personal problem come up and the manager went beyond the call of duty to help me out. I appreciate the help and would definitely recommend this hotel.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review, July 6, 2012
Thank you for staying with us and posting your feedback here, on TripAdvisor. Although we like good comments, the best compliment is to come and see us again when in the area and we appreciate your doing this. Also, a special thanks for letting management know that there was a challenge and giving us the opportunity to find a solution. This is very valuable to us and we appreciate it. We wish you safe travels and hope to see you again.
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San Francisco Bay Area
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 22, 2012

Spent one night here on way down to San Diego. Found a great rate on Marriott.com. Hotel is new and staff very pleasant. New bathroom design with glassed-in shower works well! Had a quiet night's sleep on the conventional mattress (foam just too warm for me). Excellent free coffee and wifi! Would definitely stay again.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review, July 6, 2012
Thank you for choosing our hotel on your way down to San Diego. We hope you had a pleasant trip all around and appreciate your feedback on our hotel. We're glad you enjoyed the bathroom design and the wifi. Both of these have been very popular with guests and we're happy they worked well for you during your trip. Please come and see us again when you're in the area.
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Alexandria, Virginia
Top Contributor
194 reviews 194 reviews
50 hotel reviews
Reviews in 69 cities Reviews in 69 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed June 18, 2012

This Courtyard is in a great location near Orange County Airport and downtown. It is very new, the staff is friendly and helpful. Rooms are large and in very good shape as the hotel is almost new. Thsi is an excellent choice.

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike_Owen_GM, General Manager at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review, June 19, 2012
Thank you for your recent stay with our hotel and for your feedback and comments. We appreciate it and are glad that the hotel worked out well for you. We are one of the closest Marriott properties to the John Wayne airport and have a shuttle during the week to get to and from the terminals and on weekends, we will cover the taxi fare if our shuttle is not running. Please come back and see us soon.
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Grand Forks, North Dakota, USA
Top Contributor
98 reviews 98 reviews
52 hotel reviews
Reviews in 45 cities Reviews in 45 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 16, 2012 via mobile

I wanted a hotel close to the airport and to several higher ed institutions in the area. The lobby was modern and the rooms were very nice. I'll definitely choose this hotel when I'm in the area again.

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike_Owen_GM, General Manager at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review, June 19, 2012
Thank you for your recent stay with us and we are happy that the hotel was able to meet your needs. Courtyard has a very standard room package, however its become standard through the ability to customize to what our travelers need. It sounds like everything was in good working order, however if that may ever not be the case, please let us know. Although we attempt to get things right the first time, challenges can occur, and we're here to fix those things. Thank you again, and we hope to see you again.
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Nashville, Tennessee
Top Contributor
78 reviews 78 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 15, 2012

New property - great design, room layout was excellent, love the new Courtyard public areas with the personal TV's and booths were you can sit and work without being isolated in your room. This was also a perfect location to access all of the Newport Beach area. There are a couple of casual dining restaurants across the street too. Staff was friendly and helpful.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike_Owen_GM, General Manager at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review, June 19, 2012
Thank you for your kind words and feedback on your recent stay. Also, thank you for choosing our hotel while in the area. We're very glad that everything worked well during your stay and we hope to see you again. We did want to point out your interesting observation of how close this part of Santa Ana is to the Newport area, beach, etc. We've started to see many guests who want to stay in a different area than Newport and then simply make the quick trip over. We're happy it worked well for you and hopefully you'll come back to see us again.
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 19, 2012

Planned a last minute trip to Newport Beach, since we didn't want to drive back to LA, we decided to get a room nearby. After looking and looking at all the different travel websites and seeing that the nice hotels were at least $150+, I found this gem on Kayak for $80 bucks! I couldn't believe it. As soon as we arrived, we knew we made the right choice. The hotel is about a 10 minute ride to the Newport Pier, but so worth it. Take a cab, much easier.

The room we had was modern, clean, and the bed was oh so comfy! So hard to get out of bed and leave. The shower was amazing, and the bathroom really nice. There is a little store downstairs, alcohol can be purchased until 2am and there is also a Bistro.

After staying here, I know we will definitely make the drive out again, we found our spot!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike_Owen_GM, General Manager at Courtyard by Marriott Santa Ana John Wayne Airport/Orange County, responded to this review, June 19, 2012
Thank you for your recent stay with us and for coming out to visit Orange County. I wasn't sure if you may be an LA native or visiting Southern California, however either way, its so great that you were able to get a good experience and have it be convenient at the same time. This part of Santa Ana is very centrally located and can have you in Irvine, Costa Mesa or Newport within a few short minutes. We're happy it worked well and that you enjoyed your stay. And we definitely look forward to having you come back to visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Santa Ana John Wayne Airport/Orange County

Address: 8 MacArthur Place, Santa Ana, CA 92707
Location: United States > California > Orange County > Santa Ana
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Santa Ana
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Santa Ana John Wayne Airport/Orange County 3*
Number of rooms: 149
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Courtyard By Marriott Santa Ana John Wayne Airport/Orange County CA

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