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“Customer service” 1 of 5 stars
Review of Best Inn & Suites

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Best Inn & Suites
2.5 of 5 Motel   |   609 N. HARBOR BLVD., Santa Ana, CA 92703   |  
Hotel amenities
Ranked #17 of 24 Hotels in Santa Ana
santa ana
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Customer service”
1 of 5 stars Reviewed December 19, 2011

I went to this hotel on 12/20/2011 to inquire about its price on a room with regular bed and one occupant. The male attendant gave me an outrageous price of $89 for one night. All the other surrounding motels were asking for around $45 for one night. The " We'll leave the light on for you motel" was asking for around $45. He saw my face and inflated his price so I would not stay there. I call later using an middle eastern accent and the price went down to $55 for the same room I inquired about in person. I will never go there again nor will i recommend it.

  • Stayed December 2011, traveled on business
    • 1 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 reviews from our community

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amymiller
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2009

I had a good time at the motel. It was very clean and the rooms were better than the best western. I had a big in-room jacuzzi in my room and the flat screen TV was amazing. The customer service was also very good. My husband and I really enjoyed ourselves, especially the pool it was really cozy.

  • Stayed April 2009, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank amymiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Best Inn & Suites

Address: 609 N. HARBOR BLVD., Santa Ana, CA 92703
Location: United States > California > Orange County > Santa Ana
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #17 of 24 Hotels in Santa Ana
Price Range (Based on Average Rates):
Hotel Class:2.5 star — Best Inn & Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
At Best Inn, you are guranteed to find best Value for your money. Located just 4 miles from Disneyland, and completely remodeled under new management, our rooms features 36" Flat Panel TV, Mini Fridge, Microwave, Free WiFi Interent, Free HBO, Free Parking. ... more   less 
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Also Known As:
Best Inn & Suites Santa Ana, Orange County, CA

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