My daughter and I stayed here over Memorial Day weekend. The staff was extremely friendly and helpful. The room was clean and included a locked mini bar and safe and big flat screen TV. The sink was stalked with standard shampoo, conditioner, lotion, but also nail polish remover, foot scrub, and a plethora of other items I don't bother to pack. In-room coffee and tea is also available. The hotel is on the beach and they have nightly bonfires, which we enjoyed after a late dinner at the on-site restraunt. The restraunt also provided excellent service. After dinner I stopped into the front desk to ask what time tours at Hearst Castle start. Reception recommended I purchase our tickets online at the lobby computer since they sell out early, so I did, and she was right because the morning tours were already sold out. That worked out for us though because it meant a leisurely breakfast and morning stroll on the beach. We headed out for Hearst visitor center an hour before our tour which was a perfect time to get there. We had time to use the restroom, pick up our tickets, watch the film and catch our bus up to Hearst Castle.