As other travelers have noted, the rooms are spacious and clean, and the amenities are very nice. Neutogena face soap! We stayed for two nights before relocating to San Francisco for a conference, and I'd rather have stayed here. We took an ocean view room with a fireplace, and we enjoyed our stay thoroughly. We were able to use the fireplace both evenings.
We found t fist morning of our stay that our shower/tub did not drain well. We stopped by the front desk as we were leaving for the day and told them about the problem. The young man at the desk asked our permission to allow someone in our room during our absence and told us that the problem would be taken care of. Sure enough, the next day, the tub drained perfectly. There was no other sign in the tub or on the bathroom floor - or anywere else in the room - that any work had been done.
We enjoyed touring wineries in the hills between San Simeon and Paso Robles, and we were very pleasantly surprised by how much we enjoyed our visit to Hearst Castle. Next time we go, we'll stay longer. Look for sea otters!