We loved the Hotel Sierra. It's probably more for business people but it's also excellent for tourists.

Firstly, it's an attractive building and well situated near the freeway at San Ramon and a 5 minute walk to 2 shopping centres with restaurants and a supermarket. There is plentiful free parking, attractive decor throughout the hotel and a great swimming pool and outdoor spar area. The business centre has computers and printers.

Our suite had a separate bedroom and small kitchen so snacks and meals could be prepared. It was quiet and well furnished with a pleasant outlook - a tree with a squirrel and much bird activity. The internet was fast and free.

The staff were friendly and helpful and breakfast was complimentary. 4 nights a week a complimentary dinner bistro was available which was very convenient. There was a guest laundry which was well equipped.

We enjoyed every minute of our 10 day stay and wished there were more hotels offering these types of facilities for this price.

My husband and I stayed at the Hotel Sierra for 3 nights to visit family in January 2009. We booked a 1 bedroom king and check-in went fairly smoothly. The clerk seemed somewhat put out when we requested a room on a higher floor (instead of our assigned ground floor room) but she changed it promptly and gave us a nice quiet room on the second floor. The room was quite spacious and it was great having two closets (one in the bedroom and one in the living room). The bed was quite comfortable. Wireless internet worked well from the room. Overall, we were quite pleased with the room and the amenities. I gave the hotel a 4 secondary to the following things:
1. Maid service was not thorough one of the days (i.e. hairs still on the shower wall after cleaning)
2. No evening reception on Thursday, January 1st
3. No omelets at the breakfast (as advertised) and there were no english muffins on the the weekend (we asked and were told they had none)
All that said, this place was nice and fairly priced compared to the other suite hotels in the area.

There aren't many places to stay in this area, so this is probably one of the nicer ones. However, there is not much else close by. It's right off the highway.

That said, they don't have any frequent stay programs, which for business travelers, is not good. I only stayed here due to the proximity to my appointment the next morning, as I didn't know the area so well.

I had been traveling around on business and had stayed in two other suite style hotels in various towns prior to coming here. This was by far the smallest. It's just a bedroom with a couch and tiny kitchenette. Suite is not the word I would use to describe it. I was a bit underwhelmed.

The evening reception was fairly impressive and lively. There was a good offering of cold cuts, wings, salad, gumbo, wine and beer. Nothing fancy, but the gumbo was quite good. The breakfast didn't have made to order omelettes like I had read on my travel agency site. The breakfast was what you'd expect for a suite stay of this type.

All in all it was OK, but someone came into my room while I was taking a morning nap, as I had risen very early to attend to some business. My bad, I should have had the deadbolt on, but I had left and re-entered the room and this was way before check out, around 9am, and the "do not disturb" sign was on the door. It was a male, and I assumed from housekeeping, but when I called out "Hello?" and looked up in the dark room after sensing someone there, they hovered a moment and then backed out quietly, not saying sorry or announcing who they were or anything. Yes, I know, we've all had housekeeping come in by mistake from time to time, but they always announce who they are! This was just downright CREEPY!

My family booked a block of rooms here for an event, and the price was beyond resonable. There was not one thing that I didn't like about the place. The room was comfortable and clean, the staff was friendly & knowledgable, the location was close to the freeway and several restaurants. I would definately stay here again.