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Embassy Suites Hotel San Rafael - Marin County / Conference Center: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 48 reviews
48 Reviews
5.0 of 5 stars
20
4.0 of 5 stars
14
3.0 of 5 stars
5
2.0 of 5 stars
4
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 12 hotels in San Rafael
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  • Hotel class: 2 of 5
  • Rooms: 235
Description: All Suite Hotel with modern guest amenities for the business or leisure traveler, landscaped atrium; the staff is multilingual. This description is based on information provided by the hotel.
Address:
101 McInnis Parkway
San Rafael, CA 94903
Check Rates: $153 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Embassy Suites Hotel San Rafael - Marin County / Conference Center

( 7-11 of 48 )
“Construction and noise”

Embassy Suites Hotel San Rafael - Marin County / Conference Center

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2 of 5 stars
Granite Bay, CA
May 1, 2008
3/5 found this review helpful

We booked a room through the Hotel website. My daughter and I stayed here for one night.

At the time, the hotel was undergoing some major construction. On the website it did mention some construction was ongoing, but I didn't think much of it.

I hope by now that the atmosphere has improved at this hotel. The front desk personnel were generally tired, overworked, and intollerant. The bar area in the atrium is placed so that every single room can hear the noise. The atrium seemed hollow and uninviting, and the decor was right out of Miami Vice. Again, hopefully that has changed in the last year.

We were placed in this room that had old furniture and drab, dirty carpeting and fixtures. It wasn't pleasant at all. We didn't even bother with the free breakfast or the peanuts at happy hour.

If you go to this hotel, make sure they aren't in the middle of renovations.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mommyclaire's Summary
Date of Stay: May 2007
Traveled with: Family with teenagers
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: September 05, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
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Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fine but agree about the mismatched look of the room/hotel”

Embassy Suites Hotel San Rafael - Marin County / Conference Center

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3 of 5 stars
Palm Springs, California
Mar 23, 2008
0/1 found this review helpful

This place gets the job done but it's not very pleasing to the eye...the carpet in the hallway screams Las Vegas and the room furnishings are haphazard...lots of colors and different patterns going on. The evening reception is a nice touch but lots of grubby, guzzlin people take advantage, ordering 6 alcoholically complicated, syrupy drinks at a time to get buzzed quickly, and the line just grows. A nuisance for those who just want a glass of wine. Since they don't check keys, I wondered how many non-guests from the area were getting their fill of free booze...some of the folks did not look like they were staying there.The breakfast is good. Overall, gets the job done but not a place to linger and reflect.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyPSP's Summary
Date of Stay: March 2008
Member since: March 08, 2005
Was this review helpful? Yes No
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Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“room furnishings”

Embassy Suites Hotel San Rafael - Marin County / Conference Center

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3 of 5 stars
california
Mar 5, 2008
1/1 found this review helpful

I frequently stay at the Hilton family of hotels. The people who wok there are very friendly and helpful. The lobby and waterfall are well done. However, our room looked as if it were designed by a combination of left-over goodwill, motel 6 and Reno. Nothing in the room matched at all. This would not be a problem for business travelers who just need a clean, quiet room for a night. However, for someone who wants to spend some time relaxing in the room, it was near impossible without closing the eyes. Please, get a decorator in rm 323!!!!

  • This TripAdvisor Member:
    • Liked — The friendliness of the staff
    • Disliked — the decor, ran out of toilet paper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dbtravelor's Summary
Date of Stay: February 2008
Traveled with: Large group or tour
Visit was for: Other
Age group: 50-64
Member since: August 12, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Embassy Suites, San Rafel Califiornia”

Embassy Suites Hotel San Rafael - Marin County / Conference Center

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5 of 5 stars
Santa Rosa, CA
Mar 4, 2008
2/2 found this review helpful

We stayed here for a night, with my daughter and her 2 friends.
They all had a fantastic time. The staff is very friendly, and the hotel is very nicely done. The rooms are a nice size, and they are very cleaned and well decorated. The beds are very comfy. That is a plus on my part. The spa and indoor pool is open 24 hrs. We went later, when none was there. We went earlier it was way to loud with all of these young girls, and their birthday parties. The pool is nice and warm, my only complaint was the hot tub was way to hot. My legs were red the next day. I have never been in a hot tub, when it was that hot before. I was told it wasn't that hot earlier in the day.
Happy hour is a plus, and so is the made to order breakfast.
Thank You Embassy Suites!
Andrea Willis

  • This TripAdvisor Member:
    • Liked — The 24 hour spa and the great rooms, the staff, and the hotel in general
    • Disliked — Hot Tub way to Hot, and to many young kids with parties in the pool yelling!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caligirl2525's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 01, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Spa
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect Overnight Getaway!!!!”

Embassy Suites Hotel San Rafael - Marin County / Conference Center

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4 of 5 stars
Santa Rosa
Feb 11, 2008
1/1 found this review helpful

My husband & I live not too far from this hotel but wanted to get away for the night. In my searchings, I was trying to stay clear of the "big hotel" feel but after calling many booked smaller places I chose the Embassy Suites. I am SO GLAD I did. From the moment we walked into the beautiful lobby we knew we made the right choice.
All of the staff from checking in to the dinning room were wonderful. We had planned to leave the hotel for dinner but after an hour of being there we didn't want to leave! The manager's reception was great and the food at dinner was exactly what we were looking for!
There were lots of kid's birthday parties but even we could overlook that for a night. The hotel had a very intimate feel to it and the sound of the waterfall is so soothing and relaxing. We're definitely going back!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenaveev's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: February 11, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
Was this review helpful? Yes No
Check Rates
Average price*: $153 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Embassy Suites Hotel San Rafael - Marin County / Conference Center

( 7-11 of 48 )
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Embassy Suites Hotel San Rafael - Marin County / Conference Center Also Known As

Address: 101 McInnis Parkway, San Rafael, CA 94903