I regularly travel for business, and Best Western is the preferred hotel for our company. I've stayed at most Best Western hotels in California, and without a doubt this was one of my worst experiences.
Upon checking in, I was received poorly by the desk clerk, Julio and was made to feel as if I was interupting him by having him do his job to check me in (no one else was in the lobby). Further, the lobby reeked of smoke and was in sad shape.
Next, I was shuttled off to the back building (there are three, 3 story converted apartments that make up this hotel). The parking lot had many loiterers and I felt very uneasy about leaving my car in that lot.
The hotel smelled of rancid food or sour milk (especially in the stairwell and hallways).
The thermostat in my room did not work, nor did the iron.
I left a day early and found lodging elsewhere.
DO NOT STAY HERE!
- Official Description (provided by the hotel):
- Hotel San Mateo Los Prados Inn San Mateo, CA - Los Prados Hotel - San Francisco Airport - Los Prados Hotel Silicon Valley ... more less
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- Also Known As:
- Best Western San Mateo
- San Mateo Best Western