Well were do I start.. Room was 123 First floor - small balcony facing the parking lot
Monday night: No towels in the room, room was not what you expect from a Best Western. Had to go to the front desk and get towels and got a great roll of the eyes from the front desk clerk.
Tuesday morning: Shower did not work very well at all. Told the front desk they asked if I wanted a different room, I asked if they could just fix the shower she assured me yes.
Tuesday Night: Back from a long days work, Well I got one towel and one washcloth. Room was not cleaned to my standards. The bed was kinda made and I was missing a pillow? Again informed the front desk.. they assured all would be well tomorrow.
Wednesday Morning: Gave up on the breakfast just went to Denny's across the street
Wednesday Night: got back to the Hotel after a very long day, Entered my room and found it to be fairly clean and in good order.
Thursday Morning: Denny's again.. not much at the breakfast bar which is located in the third building.
Thursday night: Entered my room and was greeted to the Balcony door wide open.. Cautiously checked out the room and was relived to find that nothing was missing. I cant even begin to tell you how unhappy i was at this point.. Again went down stairs and told the night shift clerk what i had found.. he was very nice and was apologetic, I was told the manager was out of town.
I would not recommend this Hotel to anyone..Beware!
- Also Known As:
- Best Western San Mateo
- San Mateo Best Western
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