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“Our Annual Stay” 4 of 5 stars
Review of San Mateo Marriott San Francisco Airport

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San Mateo Marriott San Francisco Airport
4.0 of 5 Hotel   |   1770 South Amphlett Boulevard, San Mateo, CA 94402   |  
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Ranked #4 of 13 Hotels in San Mateo
Redding, California
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
35 helpful votes 35 helpful votes
“Our Annual Stay”
4 of 5 stars Reviewed May 27, 2013

We stay here every year because it is convenient to the fair grounds. The room had a little more wear showing than in the past (e.g. water damage to wood around mirror in bathroom). Things to know:
-parking is $22 (in and out)
-nice breakfast buffet but costs around $18 (little less for kids) but it does have a nice variety, healthy choices, and cook to order (omelet and eggs)
-pool and hot tub are not usually crowded
-work out room is nice

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, May 30, 2013
Dear Californiyeah,

Thank you for your continued patronage throughout the years! Your insight on your recent experience is extremely important to us, as we rely on it to inform us of where we are succeeding and where improvements are necessary. We are certain that your details will be helpful to other TripAdvisor travelers. It is our pleasure to be a part of your family's annual tradition. We look forward to having you all as our guests for many more years to come!

Best,
John Parker, General Manager
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466 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
lagos, nigeria
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 26, 2013

Stayed at the hotel for a couple of nights, nice friendly staff though I got lost looking for the ice machine, yeah no fridges in the rooms, Yes LA continues to lead the field in energy conservation. A bit pricey though and location is a bit of a challenge.

Room Tip: My room seemed nice but I really missed having a fridge
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  • Stayed February 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, May 30, 2013
Dear mattlock411,

We are very pleased that you enjoyed our hotel and great customer service! For your next visit, please keep in mind that we do have refrigerators available that can be delivered to your room at your request. Also, we are at your service 24 hours a day, 7 days a week and are more than happy to assist you with specific directions or anything else you may need. Again, thank you for completing the review and sharing the details of your recent business visit at our property.

Kindest Regards,
John Parker, General Manager
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Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 21, 2013

We've stayed here four times for a nearly tech event and even though I'm usually a hotel snob, I really like this property. The rooms are reliably clean and spacious and everything works. The executive suites are quite roomy and with two queen beds and a sofabed, they're very family-friendly. Also, compared to other hotels in the vicinity, even some of those budget hotels, this is usually a great value.

Room Tip: Ask for an executive suite
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, May 30, 2013
Dear TetonMom,

Thank you for sharing with us and other TripAdvisor travelers the great value you enjoyed while staying at our hotel. We appreciate your continued patronage and look forward to seeing you and your family again on your return visit.

Best Regards,
John Parker, General Manager
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St. Albans, United Kingdom
Top Contributor
70 reviews 70 reviews
31 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 17, 2013

Stayed here for 4 nights in a concierge room with access to the lounge. It's a Marriott and wherever you are in the world they do look and feel the same and this one is no exception. The staff were friendly and efficient and the room spacious and comfortable. The shower was great - very powerful - it was like a massage every morning!

The concierge lounge was a bit disappointing as the breakfast selection was very limited and in the evening they operated an honour bar - in other similar lounges the drink has typically been free.

The gym was small though well equipped on the cardio side but a little limited in the resistance room

They run a shuttle from the airport once an hour which arrives at SFO International terminal at 15 past the hour - it was spot on for me and the ride is only 10 mins to the hotel.

Stayed May 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, May 30, 2013
Dear kenjukes,

Thank you for staying with us! We appreciate you taking the time to give us your great feedback on our accommodations, customer service and amenities. Your suggestions are also very important to us as we take your insight extremely seriously. We are very pleased that our shuttle was convenient and spot on for you! We hope your future travel plans bring you back to the U.S to see us again.

Best,
John Parker, General Manager
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Top Contributor
264 reviews 264 reviews
87 hotel reviews
Reviews in 110 cities Reviews in 110 cities
136 helpful votes 136 helpful votes
4 of 5 stars Reviewed May 16, 2013

Good one night stay, south of SFO airport. Staff very positive and helpful. Good exec. lounge with free wine and enough food for a dinner. Breakfast good also. Jr. suites have plenty of room. Shuttle from airport takes some time. Good last night on a long trip that included many Marriotts.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, May 30, 2013
Dear RobReno,

Thank you for your great review and continued loyalty to Marriott brand properties. We truly appreciate your wonderful comments on our helpful staff, executive lounge and accommodations. It was our pleasure to provide you with an enjoyable last night of a long trip! We do hope your travels bring you back to stay with us again in the near future.

Best,
John Parker, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 9, 2013

This is the first time I stayed in a hotel in San Mateo when visiting relatives. Picked the Marriott because of its location. Could not have been more pleasantly surprised. We got a great deal on a small suite. The price was right, and the staff was extremely helpful. Bed was extremely comfortable. They accommodated an early check in when I called from the airport (just 10 minutes away). The parking set up is great. Key card opens parking gate and the side door was close to a small elevator that was next to our room. Almost felt like we had a private entrance. Didn't have to deal with the lobby or anyone when we didn't want to. Housekeeping was responsive to special requests. Had only one meal at the hotel the morning we were leaving for the airport. Service was good, breakfast was excellent.
All in all, plan to stay again, when we go back.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, May 28, 2013
Dear Bmjr,

Thank you for choosing to stay with us on your very first visit to our area! We are very happy to learn of your extreme comfort and enjoyment. Thank you for taking the time to compliment our helpful staff, great accommodations. It was our pleasure to fulfill your special request. Your review has been shared with our entire staff, as your positive feedback is a great reward. We're glad you will be staying with us on your return visit. Thank you for your TripAdvisor review.

Best,
John Parker, General Manager
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San Diego, CA
Top Contributor
85 reviews 85 reviews
39 hotel reviews
Reviews in 50 cities Reviews in 50 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed April 30, 2013

I had a free nights stay from my Marriott Rewards visa and used for this at kind of the last minute.

Unfortunately we only had a short time here because we had an early flight and went at around 9pm at night.

We were given an upgrade to a junior suite plus a free breakfast which was very nice. The suite was wonderful, and the breakfast was really good - buffet which was like a sunday brunch including lox and other specialities.

thanks so much and am posting lots of pics.

my ONLY negative - ish was that the parking lot lights are on all night but there are black out drapes so like vegas you can shut this out.

Room Tip: ask for high room - also ask about an upgrade if you are a rewards member as this is a HUGE Property
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarmRegards, General Manager at San Mateo Marriott San Francisco Airport, responded to this review, May 3, 2013
Dear SanDiegoMom08,

We are very excited to hear that you had a 5 star experience with us! It is always a great pleasure for our entire staff to receive such positive and encouraging feedback from our guests. Thank you for choosing to stay with us and sharing the wonderful details of your experience, as your comments and suggestions are extremely important to us. Your continued patronage to Marriott properties is greatly appreciated and we hope to have you as our loyal guest. Again, thank you for the great review!

Kindest Regards,
John Parker, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Mateo Marriott San Francisco Airport

Address: 1770 South Amphlett Boulevard, San Mateo, CA 94402
Location: United States > California > San Mateo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in San Mateo
#4 Family Hotel in San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Mateo Marriott San Francisco Airport 4*
Number of rooms: 476
Official Description (provided by the hotel):
Full-service Marriott convenient to San Francisco Airport and Silicon Valley. Deluxe accommodations feature guestrooms and suites. Restaurants, lounge, coffee shop, gift shop, business center, pool and spa, exercise room. Concierge tower rooms with private lounge. 24,000 Square feet of meeting and banquet space. Complimentary Wireless Internet for all Marriott Elite Members. ... more   less 
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Also Known As:
San Mateo Marriott San Francisco Airport Hotel San Mateo
Marriott San Mateo

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