My husband and I were in San Mateo for an event, and picked this place based on the price. We had a little trouble finding the place, but when we got there, the woman at the front desk was very friendly, and let us check in early. The check in process was a breeze.
The room was clean, but there were a few old stains on some of the linens. A second chair or a table of some sort in the room would have been nice, and I totally agree with another reviewer who mentioned the limited surface/counter area in the bathroom. Everything kept falling into the sink! The bed was very comfortable, but there were only 2 pillows.
Breakfast was okay, pretty typical continental breakfast. Overall, good for the money, and a 2-block walk to the fairgrounds.

I liked the aroma of the curry in the office but the service was just OK. For breakfast a man who has trouble with the english language stood at the door and checked for your key card. Lots of white bread bagles. some cereal and some fruit. coffee and juice. Nothing to write home about. The beds are very hard. Our bathroom had not towel bar so we had to hang towels around inside the bathroom. After an outing we returned to find NO towels and needed to call and ask for them. I love the area but I wouldn't stay there again.

When you check in, all you can smell is the curry aroma everywhere in the concierge office. Front desk guy has a really bad attitude, tell us if we didn't put the chairs back in the exact same way as it was (breakfast room), then we may not use it at all. Unwilling to provide additional blanket, even went as far as telling us to track down the cleaning staff to get toilet paper and shower towel ourselves. Breakfast was aweful, frozen danish, and water down orange juice from a can. BUT THE CLEANING STAFF WAS EXTREMELY NICE.

When I arrived, the computer and fax machine were both down and the clerk did not have the Hotels.com confirmation. He called their number to confirm, a process which took nearly a half hour when I had arrived from Asia and needed a shower and a bed right away.

Hotel staff misled me by how far the motel was from BART and Caltrain. I was told it was a three block walk that took less than five minutes. Instead, Hayward Park station is nearly a half-hour walk and not really practical to walk there with luggage. SamTrans runs right by the hotel, but it takes 3 transfers to get to the airport and forever to get into the city.

While there was free wi-fi, my room had no table or desk where I could work. Although I couldn't get into the city for dinner, there were a few half-way decent restaurants in the area.