First, the location is a parking lot in a business complex which is uninviting at best. My confirmation was for a studio with one queen bed and I was given a larger room with two smaller beds that reeked of cigarette smoke, none of the wall switches worked and the tv was non-responsive. I couldn't stand the smell so I asked to be moved to another room.
This room was located next to the highway and also reeked of cigarette smoke. It's thermostat was broken and the window was left wide open (I assume to remove the smell), so the room was 40 degrees on entering. Oddly, the bathtub was completely full of water (due to a leaky faucet) when I arrived suggesting to me that no one had been in this room for weeks. The blankets were painfully thin and the pillows are small squares of bundled material. I was too tired to care anymore and move to another room because of my late arrival.
Overall, this was just lazy on the management's part to provide the minimum amount of service and cleanliness. Be wary if you stay here.
- Also Known As:
- Homestead San Mateo
- Homestead Suites San Mateo
- San Mateo Homestead Suites
- San Mateo Homestead
- Reservation Options:
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