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“Breathtaking Hotel & Exceptional Experience” 5 of 5 stars
Review of Lakehouse Hotel & Resort

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Lakehouse Hotel & Resort
4.0 of 5 Resort   |   1025 La Bonita Drive, San Marcos, CA 92078 (Formerly Quail's Inn Hotel)   |  
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Hotel website
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Hotel amenities
Ranked #1 of 4 Hotels in San Marcos
Certificate of Excellence
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Breathtaking Hotel & Exceptional Experience”
5 of 5 stars Reviewed September 27, 2013 via mobile

I would give this place 6 stars if I could. We are in San Marcos for a wedding this week and found the visit not just a hotel stay, but an experience. Here are my reasons:
Signage from main street makes hotel easy to find.
The View from the second floor on the lake.
Check-in and Check-out process quick and seamless with Dieter, Katrina and Tatiana- whoa, even a glass of champagne!
I forgot my toothbrush, no problem, they took care of it!
Rooms-Spacious, Clean, Welcoming, Trendy, and Quiet.
Price- affordable and well worth it!

We definitely recommend this place and will be back soon!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter S, Hotel Manager at Lakehouse Hotel & Resort, responded to this review, October 10, 2013
Malia R,

We loved having you with us and it was an honor to meet you in person. I will be sure to pass along your praise to Tatiana and Katrina whom both are immensely talented hoteliers that take great pride in providing our guests with a legendary guest experience far different than the normal bland hotel stay. We appreciate you recommending us as well as word of mouth for a new independent property such as our Four Star resort helps tremendously.

The same legendary guest experience awaits your next visit and we thank you for your review!

Dieter Schmitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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296 reviews from our community

Traveler rating
    214
    57
    17
    6
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Spanish first
  • Any
English first
San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 24, 2013

This hotel was quite a surprise. The location is close enough to San Diego or LA for a "stay cation". Staff were very helpful and the room was so clean and fresh. I recommend the Lakeside lounge rooms.

Room Tip: Lakeside lounge rooms are right on the water......the others are back behind the parking lot near th...
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter S, Hotel Manager at Lakehouse Hotel & Resort, responded to this review, September 25, 2013
Amy M,

Thank you for your review and for choosing the brand new Four Star Lakehouse Hotel and Resort. We aim to match our tranquil Lake San Marcos location with refreshingly personable and genuine customer service excellence which in turn creates a unique guest experience unlike any other. I am delighted we succeeded in doing so during your time with us. We take immense pride in the honor of creating lasting memories and are proud that resort fees, charges for wireless internet and robotic service will never have a home here at Lakehouse.

On behalf of our entire team of passionate hoteliers we hope to see you in the very near future!

Dieter Schmitz
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coos Bay
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 21, 2013 via mobile

We had stayed here under the old owners and were amazed at how much better it was. Service was superb. We got a glass of champagne upon arrival and everyone was great. The rooms were modern and clean with a "rustic" feel. Pool, fire pit, and lawn furniture was clean and new. The lobby was homey with a great game/book section.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter S, Hotel Manager at Lakehouse Hotel & Resort, responded to this review, September 22, 2013
Travellingpjm,

I am elated you were able to come take in the transformation from the prior property here that you experienced into what is now the Four Star Lakehouse Hotel and Resort. We take immense pride in matching our tranquil lakeside escape with a personable level of genuine customer service excellence that paired together is a refreshing escape from the cookie cutter hotel experience.

I will be sure to share your kind words with our entire team and we all thank you for your kind feedback!

Dieter Schmitz
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irvine, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 21, 2013

Having stayed at the resort many times over the years, it was amazing to see the changes that have taken place in a years time. The renovations have given the property a whole new look from the rooms to the grounds. The entire staff was extremely accommodating and pleasant.

I would make just a couple of suggestions, however. The bathroom/vanity areas need better lighting, perhaps a light bar above the mirrors. Also, we stayed in one of the two bedroom cottages with a kitchenette. The kitchenette provided only a refrigerator and coffee maker. The addition of a microwave, dishes and silverware would be helpful.

Look forward to returning again next year.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter S, Hotel Manager at Lakehouse Hotel & Resort, responded to this review, September 22, 2013
JuDee R,

Thank you for choosing the brand new Lakehouse Hotel and Resort and for your review! I will be sure to pass along your praise to our entire team of passionate hoteliers who take great pride in providing a legendary guest experience for our valued guests. We are so pleased to hear you found our new Four Star property to be a refreshing new addition to the previous property and the Lake San Marcos community.

We demand excellence from ourselves at all times and guest feedback such as yours helps us to endlessly improve our new brand and product. I will personally ensure these additions in the cottage occur immediately and I hope that we can have the honor of having you back with us to see the results of your comments and to earn that fifth circle!

Thank you once again for your review and valuable feedback,

Dieter Schmitz
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novato, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 19, 2013

Several times a year my son and I get together for a week of golf there in the San Diego area, because he lives in the area close to the Lakehouse Hotel and they had a stay and play package, I figured we would chance a day of golf, and if no good we would move on to the more famous courses in the area that we have enjoyed in the past. I was pleasantly surprised by the Hotel staff as I checked in, the level of service they offered and the professionalism these hoteliers brought to the table for my entire stay was great. They took care of everything we needed for tee times. We loved the manicured course so we played again and again! The stay and play is unlimited golf daily but beyond the price was the service from the Golf Course, we were treated as if we were members of this simi-private club and will certainly return there for my next golf trip! The Hotel is immaculate the grounds are beautiful, and the staff is made up of professional hoteliers that truly desire to make you as comfortable and welcomed as possible!

Room Tip: The Lake view is beautiful!
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter S, Hotel Manager at Lakehouse Hotel & Resort, responded to this review, September 20, 2013
GregoryCrabtree,

We are honored you elected to try the brand new Lakehouse Hotel and Resort and St. Marks Golf Club during your golf excursion and we thank you for your review! The Stay and Play package is a great way to golf unlimited rounds at our challenging championship course and to take in our new guest experience here at the hotel all at an unbeatable rate. We aim to provide a legendarily personable guest experience that offers a refreshing escape from the bland robotic resort norm many have sadly come to accept in hospitality. Subsequently we are elated to read your review and the service excellence your received while with us and at St. Marks.

I have shared your experience with both teams and as a collective resort we all look forward to the honor of hosting you and your son’s next getaway!

Dieter Schmitz
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trabuco Canyon, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 5, 2013

We stayed here on a Friday night when we needed to be at a family event at dawn the following morning. We arrived about 8:30 or 9 p.m., so we did not have much time to sample the property's amenities. Our room was spotlessly clean, quiet, and comfortable. The "view" overlooking the parking lot was nothing to speak of, but we didn't book a view room.

I was especially fond of the robes provided--absorbent terry on the inside and smooth percale-y fabric on the outside. Nice!

My one complaint is the lighting. Ambience is great, but having adequate lighting is necessary. One tiny sconce illuminated the desk/coffee service area and the bathroom lighting at the mirror is inadequate. If I hadn't packed my lighted mirror I would have been a fright trying to prepare for the day in the dim light.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter S, Hotel Manager at Lakehouse Hotel & Resort, responded to this review, September 7, 2013
Api2006,

Thank you for choosing Lakehouse Hotel and Resort during your short experience with us. I will be sure to pass along your praise to our housekeeping team who ensure the utmost levels of cleanliness throughout the resort. Our Boca Terry robes offer a great in room option for our guests to take in the tranquility of Lake San Marcos and I am pleased you enjoyed them. I have shared your feedback regarding the lighting in our coffee bar and bathroom areas for immediate rectification. We are continually improving our product and new brand and feedback such as yours is greatly valued.

We hope to have you back with us for a longer duration so you can take in the numerous amenities we are proud to offer during the day. We appreciate your complimentary rating and given the level of talent on our team look forward to achieving that 5th circle and in providing the excellence that we demand from ourselves!

Dieter Schmitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anaheim,CA
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 3, 2013

We booked this hotel sight unseen and did not know what to expect. We were very happy with what we received. The location is a bit remote, but once you get there, the property is beautiful. It is right on the water, next to a golf course. The room was so clean that it didn't look like anyone had ever stayed in it. They include many nice touches in the room including free coffee, robes in the closet, good selection of toiletries. Could have used one more bar of soap, there was only one so we had to move it from the sink to the shower and back as needed. The pool, spa and fire pits looked so clean and beautiful and we wished that we had brought our swimsuits. We had breakfast at their restaurant which is a short walk away and it was very good and reasonably priced. The bed was the most comfortable bed I have ever slept in - heavenly! We would love to stay again the next time we travel through this area.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieter S, Hotel Manager at Lakehouse Hotel & Resort, responded to this review, September 7, 2013
blewpy,

Thank you for your review and for choosing Lakehouse Hotel and Resort during your travels from Anaheim. We have been fortunate at our young age to have such positive feedback and as a Senior Reviewer greatly appreciate your feedback. Our memory foam mattresses have made it hard for our guests to say goodbye and I am pleased to hear you had a terrific sleep as a result. As you allude to our location is a true escape from the outside hustle and bustle here on beautiful Lake San Marcos. The combination between our serene location and personable service creates a unique experience that provides a refreshing deviation from the robotic resort norm many have become accustomed to.

We hope to see you again in the near future and that you become a regular here at the Lakehouse anytime you are looking for a quick getaway. On behalf of our entire team of passionate hoteliers we thank you once again for your review!

Dieter Schmitz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Lakehouse Hotel & Resort

Address: 1025 La Bonita Drive, San Marcos, CA 92078 (Formerly Quail's Inn Hotel)
Phone Number:
Location: United States > California > San Marcos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in San Marcos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lakehouse Hotel & Resort 4*
Number of rooms: 142
Official Description (provided by the hotel):
The brand new Lakehouse Hotel and Resort is proud to offer affordable luxury in an unbeatable setting on beautiful Lake San Marcos matched with a guest service experience second to none. A refreshing deviation from the cookie cutter mundane resort norm, Lakehouse Hotel and Resort creates a tranquil escape from life's daily stresses via the irreplaceable serenity of lakefront luxury and service excellence.Lakehouse Hotel and Resort offers 142 brand new spacious rooms inclusive of breathtaking views, spa like showers, amazingly comfortable memory foam beds, over 100 channels of high definition television with premium movie channels, complimentary wireless internet, a magnificent lobby area with a fireplace, library, board games, 2 tremendously spacious pool decks and hot tubs, hammocks, fire pits throughout the spacious property, 24 hour in room dining, and many more legendary amenities. Guests of the resort are encouraged to enjoy our country club, St. Mark Golf, which offers a state of the art fitness center, driving range, 18 holes of championship golf and 18 holes of executive golf. The Grill restaurant offers fine dining for breakfast, Sunday brunch, lunch and dinner. Guests can enjoy the delicious full menu to be delivered as room service as well. While guests have all the amenities available to them to ensure they never have to leave our resort, the staff of passionate hoteliers matches our unbeatable location with a level of passionate service that will help to create lifelong memories. We take great pride in providing you with a luxurious escape second to none. On behalf of our entire team here at Lakehouse Hotel and Resort we eagerly await your arrival. Escape From The Everyday.... ... more   less 
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Also Known As:
Lake San Marcos Hotel San Marcos

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