The facilities are dated but the staff and restaurant are first class. We went to the manager's reception and had complimentary wine and well drinks along with snacks. Then we went in to dinner. The restaurant was exceptional, the waiter was excellent and got a good tip. One of the meals was sub par and we were immediately reimbursed for the cost of that dinner but we tipped the waiter on the full amount because the service had been so excellent.

This is a very comfortable and satisfying environment to stay in. Service was excellent and amenities were complete. I come here for Professional meetings and continuing education but would gladly bring my wife for a vacation stay also.

The coffee was not the only thing that was great. The rooms were very nicely decorated and since it was a suite you had plenty of room. The location was convenient to both the freeway and shopping. They have a shuttle to the market on Thursdays.

We have stayed at this hotel several times and are happy to return. The room is clean and comfortable and quiet (so don't be put off by my description that it is a great family hotel... it was very quiet). The manager's reception and breakfast have good food and nice seating. My daughter enjoyed the indoor pool.

The location is near lots of shopping and restaurants with a McDonald's, Panera, and Denny's close by. The on-site restaurant was very expensive. We almost ordered room service at 10:05 pm but discovered it ended at 10 pm. It is easy to forget to eat dinner after indulging at the manager's reception.

We used to see a lot of people with dogs at this hotel, but they had a rather stern sign up in the hotel room saying "We are no longer a dog friendly hotel. $300 fine for having dog in the room." I was kind of surprised at the tone of that sign, but as I don't have a dog it doesn't affect me. However I wonder if a lot of recurring guests show up with their dogs and have an unpleasant surprise.

On our last day my daughter woke up feeling sick (later we found she was coming down with the flu...) and she was not feeling well. We were all in a bit of a grumpy mood with a grumpy child.Then the breakfast manager, Alfred, appeared and offered a cough drop for my daughter and he talked to us and made us all smile. He really improved our day. And now whenever we are grumpy, we keep saying to ourselves "We need to be more like Alfred."