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“Great place to stay!” 5 of 5 stars
Review of Holiday Inn Express San Luis Obispo

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Holiday Inn Express San Luis Obispo
2.5 of 5 Motel   |   1800 Monterey St., San Luis Obispo, CA 93401   |  
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Ranked #10 of 31 Hotels in San Luis Obispo
1 review
1 helpful vote 1 helpful vote
“Great place to stay!”
5 of 5 stars Reviewed February 2, 2013 via mobile

Here's the skinny. ..HIE in SLO is the place to be!
The location is perfect for stay & play. You're only 10mins from Avila Beach,15mins from Morro Bay or Pismo Beach. If your legs ain't broke, you can walk a couple of blocks to downtown to get your party on!...or take the shuttle bus that makes stops out front. There's Pappy McGregor's right across the street-excellent eats!
The price is right too!... I been working up here for the past year & have tried some of the other hotels. HIE by far beats the competition...Super 8...Super Ghetto! Embassy... $50 more a night for the same room amenities.
I could go on but I think you're catching what I'm pitching. ...late!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXSLOGM, General Manager at Holiday Inn Express San Luis Obispo, responded to this review, February 11, 2013
Dear JesusChiseSuperChops,

Thank you for the wonderful review of our hotel! I am so happy you enjoyed your stay, and our surrounding area! Hopefully, on your next trip you will be able to enjoy our relaxing whirlpool, swimming pool, and fitness center. Please visit us again soon.

Joel Koper
General Manager
Holiday Inn Express - San Luis Obispo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
San Luis Obispo, California
1 review
5 of 5 stars Reviewed January 29, 2013

wonderful staff, very cooperative, pleasant, and professional. Made me and my gropup feel like we are at our own facility. Breakfast is very good and the rooms very comfortable. Joel, Sandy, and the rest of the staff go out of their way to maKe our stay pleasant.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXSLOGM, General Manager at Holiday Inn Express San Luis Obispo, responded to this review, January 31, 2013
Dear Hany K.

I’m glad so many of my team members made your stay positive and memorable! We have so many team members that collaborate to accomplish the same goal of delivering an exceptional experience. I appreciate the time you took to let us know, I will share this with the team. We all look forward to serving you again at hte Holiday Inn Express - San Luis Obispo!.

Thank you,

Joel F. Koper
General Manager
Holiday Inn Express - San Lus Obispo
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San Luis Obispo, California, United States
1 review
5 of 5 stars Reviewed January 25, 2013

I've overseen an agriculture training program called ADAPT for military and civilian folks about to deploy to Afghanistan for the last 1.5 years. We meet for 1 week each training session at the SLO Holiday Inn Express, near the Cal Poly campus. The service has always been outstanding, from General Manager Joel Koper to Sales Director, Sandy Wirick to the custodial staff, the HIE team has met or exceeded all our training program needs. Our special requests for catered food and receptions were always graciously handled, and the trainees (up to 35 at a time) always expressed appreciation for a great stay. I gladly recommend this hotel and their staff to friends and colleagues - Mark Shelton

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olney, Maryland
1 review
5 of 5 stars Reviewed January 24, 2013

Where do I start with this? My experiences at the SLO Holiday Inn Express have been exceptional. I am greeted like an old friend and always feel very welcome. The staff, as in all service businesses makes this one "tick" - always more than helpful and always making you feel like "home".
Always clean, neat and welcoming with a fine breakfast and accomodating staff. There are other hotels in SLO, several much newer, but the SLO-HIE will always be my choice. Location is also great - easily accessable to downtown by bus or walk. Stay here - you'll always come back.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXSLOGM, General Manager at Holiday Inn Express San Luis Obispo, responded to this review, January 28, 2013
Dear SCS515

Thank you so much for your kind words! Posts like yours keep us motivated to keep doing our best! It also makes me remember how great of a team we have here at our hotel. I appreciate the time you took to let me know of your experience. We look forward to welcoming you back on your next stay with us!

Sincerely,

Joel F. Koper
General Manager
Hliday Inn Express- SLO
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Beach, CA
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 23, 2013

We were driving down the 101 & just needed a good place to stay for the night. We were so glad to find this place. Because it was a Holiday Inn Express I knew it had to have some level of quality, but I was pleasantly surprised how nice it was. The price was very good, the staff was very friendly, the room was clean & comfortable and the breakfast "hit the spot".

We've stayed at pricier bed & breakfasts in the area and while we didn't get a chocolate on our pillows or some other cute amenities, the price and the quality of this hotel definitely makes it a recommended spot for us.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXSLOGM, General Manager at Holiday Inn Express San Luis Obispo, responded to this review, January 26, 2013
Dear Janina72,

Thank you for writing your review of our hotel! We are very happy that our hotel met your needs, that our staff was "friendly", and that your stay was pleasant! We love to hear comments such as that and we are very very happy to been there for you on your drive down the 101!

Have a fantastic new year and please do come back and visit us again!

Thank you,

Joel F. Koper
General Manager
Holiday Inn Express - San Luis Obispo
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
5 of 5 stars Reviewed January 22, 2013

I am a pretty low-maintenance traveler, but those things that are important to me when I travel are that much more - important. I am a seasoned Road Warrior and spend several nights each quarter in SLO. I stumbled onto HIE-SLO because they are one of our approved corporate vendors. However, from my first visit I have seen no reason to stay anywhere else and choose this propery for all my visits. The staff is great, they know me and great me by name, the propery is clean and bright and very comfortable. If you stay on Thursday nights, the downtown trolley stops right in front and will whisk you to Market Night in just a few minutes. Otherwise, downtown is just few minutes walk - far enought away for easy parking and access and close enough to walk for Peet's Coffee and meals downtown.

Those important things:
1) Shower pressure and showerhead are great - in every room I've stayed
2) Great friendly staff
3) Full breakfast
4) Light and airy
5) Easy parking and access to downtown and HWY 101
6) Very close to campus if that is important to you

RW

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXSLOGM, General Manager at Holiday Inn Express San Luis Obispo, responded to this review, January 26, 2013
Thank you for your kind review of the hotel. As always we strive for our guests to leave happy and satisfied with their stay with us.

Joel F. Koper
General Manager
Holiday Inn Express - SLO
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WA
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 9, 2013

I'm an IHG Gold Member and frequently stay at this hotel chain for work. I recently stayed for one night with my husband and infant son. I called ahead of time to arrange a crib, and it was delivered to the room immediately. This is the only reason that I give this hotel 2 stars and not 1. The hotel lobby is nice looking, but that is where it ends. We were given a top floor room at the end of a hallway. The floor was dirty, there was no microwave in the room (like other HIEs), paint peeling, bathtub did not drain, stains on couch, no coffee table, etc. If we were staying more nights, we would have gone to a different hotel. Breakfast was standard. A couple of funny things: when my husband and I sat on the end of the king-sized bed at the same time, the bed tilted up like a teeter-totter. Second, when we walked in, the bed had been turned down and a single chocolate was on the pillow. We didn't really care about the chocolate, but thought it was funny that a single chocolate was placed in a room where the hotel was aware a family would be staying. I think this really speaks to the lack of communication and attention to detail. I brought up a couple of the maintenance issues with the general manager in the morning and he acted as if he was shocked that the room looked like I described. He was polite, but his response made me feel that he really isn't keeping up on what state the rooms are in.

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIXSLOGM, General Manager at Holiday Inn Express San Luis Obispo, responded to this review, January 15, 2013
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and clean accommodations. I am sorry our hotel did not meet this requirement and that we did not live up to your expectations, and regret you were not satisfied with the service you received. Though we would prefer you had a better experience at our hotel, we would like to thank you for sharing your thoughts and we hope you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to contact me.

Thank you,

Joel Koper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express San Luis Obispo

Address: 1800 Monterey St., San Luis Obispo, CA 93401
Phone Number:
Location: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in San Luis Obispo
#9 Romantic Hotel in San Luis Obispo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express San Luis Obispo 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
The Holiday Inn Express Hotel at San Luis Obispo is the area's closest hotel to California Polytechnic State University (Cal Poly). Enjoy the best of small town charm surrounded by the unrivaled natural beauty of the Central Coast - from the historic Mission in downtown San Luis Obispo, to the colorful shops, restaurants, wineries, hiking, and beaches. The rustic neighboring communities of Cambria, Hearst Castle, Pismo Beach and Paso Robles are just a short drive away. Our hotel offers a relaxing getaway with newly renovated, spacious rooms and suites featuring refrigerators, bath robes, and amenities to make you feel at home! Enjoy our complimentary deluxe full American breakfast. AAA approved, 3-Diamond rating. Come hop the trolley this Thursday to our weekly, regionally-famed, Farmer's Market. You will find an extensive selection of fresh produce, BBQ & live music! ... more   less 
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Also Known As:
Holiday Inn Express San Luis Obispo Hotel San Luis Obispo
Holiday Inn San Luis Obispo
San Luis Obispo Holiday Inn

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