I thought it was long gone but Ian, who i think was the evening manager, blew me away with his fantastic service! Wow! I never knew a front desk clerk could be so warm and honestly welcoming and thankful that I was there. I had my share of travel issues since i had no reservation setup but he very quickly and in a very friendly way made sure I had everything I needed. I felt bad because I was a bit tired and crabby at the time but he really tried to reassure me he would have me relaxed and in a comfortable room soon. It was almost too much but darn it if I didn't soak it all up and enjoy the service. I couldn't work the AC at about 10:30pm and he ever so smoothly talked me through it all the while offering to come and check it personally (by the way, there was nothing wrong with it, just me). I needed an extra blanket and he was there faster than i could make it from the phone to the door! Seriously why can't every hotel I stay at have someone that genuinely seems to care about the people in their hotel? I know this review is long but if you get a chance to come to SLO as they call it, stay here. The rooms are nice and they match the staff!
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel at San Luis Obispo is the area's closest hotel to California Polytechnic State University (Cal Poly). Enjoy the best of small town charm surrounded by the unrivaled natural beauty of the Central Coast - from the historic Mission in downtown San Luis Obispo, to the colorful shops, restaurants, wineries, hiking, and beaches. The rustic neighboring communities of Cambria, Hearst Castle, Pismo Beach and Paso Robles are just a short drive away. Our hotel offers a relaxing getaway with newly renovated, spacious rooms and suites featuring refrigerators, bath robes, and amenities to make you feel at home! Enjoy our complimentary deluxe full American breakfast. AAA approved, 3-Diamond rating. Come hop the trolley this Thursday to our weekly, regionally-famed, Farmer's Market. You will find an extensive selection of fresh produce, BBQ & live music! ... more less
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- Also Known As:
- Holiday Inn Express San Luis Obispo Hotel San Luis Obispo
- Holiday Inn San Luis Obispo
- San Luis Obispo Holiday Inn