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“Acceptable room, luckily remote from the main drag” 3 of 5 stars
Review of BEST WESTERN Somerset Inn

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BEST WESTERN Somerset Inn
2.0 of 5 Hotel   |   1895 Monterey Street, San Luis Obispo, CA 93401   |  
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Ranked #16 of 31 hotels in San Luis Obispo
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184 people have reviewed this hotel

Traveler rating
    52
    57
    35
    22
    18
See reviews for
61
54
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 18, 2013

we stayed here last year a few times was great. Now we stayed here this passed weekend asked for nicole some other guy said she was not here. we checked in. he told us wrong directions for room. then get to room they are not the same housekeeping cause was not the same standards when you are use to something. Then pool was dirty. asked for discount for next door resturant said what is that. Staff was not helpful at all! i hope to try it again in a few months when we come backl and things have change. Miss Nicole!

Room Tip: upstaires office side
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  • Stayed April 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Somerset Inn, responded to this review, April 22, 2013
Please accept our apologies for failing to deliver the standard of services we set for ourselves. We have addressed this with our front desk associates and ensured that the housekeeping standards are strictly adhered to. We appreciate your patronage and hope you would give us another opportunity to serve you better
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 23, 2013

My wife and I, along with our teenage daughter stayed a night on our way from SFO to LA. The accommodation was very comfortable with all you need. We especially liked the friendliness of the staff and the great self serve breakfast. We had a bottom floor room(two floors) which made it easy to lug bags in, and your car was outside your door.
We will definitely stay again for longer next time as the area has a lot to offer the traveller. Apologise for the lateness of this post.

Room Tip: Bottom floor room is good if you need to move luggage.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Somerset Inn, responded to this review, March 27, 2013
Thank you for choosing Best Western Somerset Inn and for your time to write a review. We are pleased that your stay was comfortable. We have relayed your compliments to the staff. Visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkland, Washington, United States
1 review
5 of 5 stars Reviewed March 20, 2013

We were very pleased with the Hotel as it was very nice with great breakfast.Nicole and Steven were really wonderful. I would recommend this hotel to any and all my friends. We will definitely be coming back to this motel if we are ever

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Somerset Inn, responded to this review, March 22, 2013
Thank you for your feedback; your appreciation for our associates at the hotel has been relayed to them. We look forward to welcoming you back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clovis, California
1 review
5 of 5 stars Reviewed March 14, 2013

my wife and i enjoyed the easy freeway location,value,breakfast and the recommendation to go and enjoy the walking distance to the adult beverage location next door with a discount coupon from the staff.was very quiet and comfortable bed made for perfect rest and thank you for ice.will be staying again soon

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Somerset Inn, responded to this review, March 22, 2013
Thank you for choosing to stay with us and for sending us your feedback. We at Best Western Somerset Inn are committed in delivering our very best. Look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunnyvale, California
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 1, 2013

A decent place to sleep. Room was ok. The continental breakfast area was simply too small. Felt like an animal being herded around and we were there on a weekend when it wasn't so crowded. Ended up heading to Splash down the street to get a decent breakfast w/ some space. Not a bad value in this price range, but you can probably do better.

Room Tip: Upstairs rooms facing south would have the best view, especially the one by the pool.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Somerset Inn, responded to this review, March 5, 2013
Thank you very much for writing in with your feedback. We regret that we could not play a perfect host during your stay. We will certainly look into your concerns about restrictive breakfast area.

We hope you would give us another opportunity to live up to your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Ana, California
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 21, 2013

Clean, nice staff, decent continental+ breakfast. The website praises how the rooms are constructed being close to ADA compliant. The shower is just a vertical box with one, small soap dish. There is nothing to hold to get in or out. The dish is so small that one cannot contain both the soap and shampoo they provide (as if you use it). Have to pick up soap, shampoo, conditioner from the floor. As for lifting one's leg to wash the bottom calf and foot, good luck. A law suit in waiting.

Room Tip: Ask for the shower tub combo.
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  • Stayed January 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgm99, Guest Relations Manager at BEST WESTERN Somerset Inn, responded to this review, February 4, 2013
Thank you for choosing to stay with us and for your feedback. We apologize that we fell short of your expectations. Our guestroom baths will be undergoing extensive renovations and we will address all the concerns that you noted.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Somerset Inn

Address: 1895 Monterey Street, San Luis Obispo, CA 93401
Phone Number:
Location: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #16 of 31 hotels in San Luis Obispo
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Somerset Inn 2*
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Also Known As:
Best Western Somerset Hotel San Luis Obispo
Best Western San Luis Obispo
San Luis Obispo Best Western

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