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Quality Suites San Luis Obispo: Traveler Reviews

3.0 of 5
1631 Monterey St., San Luis Obispo, CA 93401
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Quality Suites San Luis Obispo
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328 reviews from our community

Traveler rating
    182
    108
    27
    7
    4
See reviews for
Families
131
 
Couples
91
 
Solo
13
 
Business
32
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Palos Verdes Estates, California
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Great Value”
5 of 5 stars Reviewed December 2, 2012 via mobile

We loved our stay here. Everything was clean, modern, and spacious. The complimentary breakfast included a egg cook, so you could get whatever you wanted. We like the two patios, one with the pool and the other called the 'quiet patio' that had a nice fountain. And it is nicely located only a mile from all the fun places downtown and a mile or so from Poly.

We both highly recommend the Quality Suites. They have all the charm of their nearby competitors at a fraction of the price. Definitely a 'best value'!

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 3
Ask PalosVerdesGuy about Quality Suites San Luis Obispo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review
December 6, 2012
Thank you for providing a review of our hotel and posting it on tripadvisor. We are pleased that you thought we were a great value. We do our best to provide a great value for our guests. We want our guest to come and stay with us repeatedly. Since we provide our guest a great value they usually visit us many times. When we see guests continue to come back we feel like we are doing a good job and that is a great endorsement for the hotel and the services we provide.

We look forward to seeing you again.

Thank you,
George Newland
Owner/Managing Partner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsinki
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Special requests ignored”
3 of 5 stars Reviewed December 2, 2012

Don't get me wrong, this is a good hotel with many perks. I like their happy-hour, their breakfast, but when it comes to checking special requests, and more importantly, correcting their mistakes, this hotel is sub-par. I was traveling with my elderly parents so we requested a quiet room. So where did they put us? - right under a staircase close to the laundry unit which was blowing out steam the whole time. Basically I think we got one of the worst rooms in the entire complex. And if the manager is reading this, go back to March 3, 2012 and you will recall our front desk conversations.

Stayed March 2012, traveled with family
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Ask RobinLocksley about Quality Suites San Luis Obispo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review
December 4, 2012
Thank you for writing a review of our hotel and posting it on Tripadvisor. Yes, I do read all the reviews that are posted. I apologize that your request was not honored. I will cover this with our assocaites so that we do a better job in the future. I would like to let all our customers know if there is anything we can do to make their stay better to please let us know as soon as possible. We want to do our best to make sure all of our guest enjoy their stay at our hotel.

Thank you for alerting us to our mistake. We will take corrective action so that it does not happen again.

Thank you,

George Newland
Owner/Managing Partner
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Top Contributor
67 reviews 67 reviews
65 hotel reviews
Reviews in 35 cities Reviews in 35 cities
132 helpful votes 132 helpful votes
“Excellent Choice”
4 of 5 stars Reviewed November 28, 2012

My family travels to San Luis Obispo a couple of times of year. This is a great choice, especially for families who want some extra space. Bedroom and seperate living area. Great hot breakfast and complimentary DVD rentals. Convenient location and many extra conveniences provided by hotel. Good choice.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 2 more reviews by frugalguy for San Luis Obispo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review
November 29, 2012
Thank you for taking the time to provide a review of our hotel on tripadvisor. We appreciate hearing that you found us to be an “excellent choice” as place to stay while in San Luis Obispo. It was good to see that you travel to San Luis Obispo several times a year and choose our hotel to enjoy time with your family.

We hope to see you again soon.

Thank you,
George Newland
Owner/Managing Partner
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Irvine, California, United States
1 review
1 helpful vote 1 helpful vote
“Great place for families”
5 of 5 stars Reviewed November 22, 2012

Our family of five--two adults and three kids ages 6 to 8--stayed here for four nights Thanksgiving week. It was a terrific deal for the price. The suite is not huge, but hey, its a suite, with two double beds, a sofa bed, and even another small sofa big enough for one of our kids to sleep on. The breakfasts are great (I loved the fact that I could get egg whites and veggies, or non-fat milk and cereal), and you can't beat the nightly barbecue. We fed our family of five on hotdogs, chicken sandwich, and garden burger for $13 (plus free drinks and cookies every night). Lots of nice outdoor tables and chairs with heaters and fires to relax in the evening The wireless works great (you only need to resign in every seven days), there's an onsite coin laundry, there's a fitness room, and free DVD checkout (we just watched Rapunzel with the kids). Oh, and did I say two TVs in the suite? The pool and hot tub are nice too. This is not a luxury hotel, but we found it very family friendly and enjoyable, and we'll definitely stay here again if we come to San Luis Obispo.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Mark W about Quality Suites San Luis Obispo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review
November 23, 2012
Thank you for taking the time to write a review and posting it on Tripadvisor. It is nice for us to see families enjoying their time together at our hotel. Thank you for doing such a good job of describing all of our amenities. Many of the guests appreciate the value we provide with our BBQ. It was great to see that you were able to feed you family of five for $13. We are pleased to see that you found us to be “very family friendly and enjoyable”.
We hope to see you again the next time you are able to visit SLO.
Thank you,
George Newland
Owner/Managing Partner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salvador, BA
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
“Good stay in a pleasant and serene place.”
4 of 5 stars Reviewed November 22, 2012

Convenient location. Simple and comfortable accommodations. The hotel has a pleasant and serene ambiance. No bellman to help with the luggage. Suite: large, comfortable, clean, very quiet. Bathroom: ok. Breakfast: cooked-to-order, good options (friendly guys). The hotel has a charming and peaceful central patio (Spanish style), excellent for relaxing, especially at night. Staff: polite. I recommend this hotel for families with kids.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Kobda about Quality Suites San Luis Obispo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gnewland, Owner at Quality Suites San Luis Obispo, responded to this review
November 23, 2012
Thank you for providing a review of our hotel on Tripadvisor. It was great to see that you found our Hotel “excellent for relaxing”. We feel it is very important whether traveling on business or with your family to be able to relax during your visit. Your review provides a good description of what makes for a relaxing stay at the Quality Suites.

We hope to see you and your family again soon.

Thank you,

George Newland
Owner/Managing Partner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Quality Suites San Luis Obispo

Also Known As:
Quality Suites San Luis Obispo Hotel San Luis Obispo
Quality Suites San Luis Obispo Hotel
Quality Inn San Luis Obispo
Quality San Luis Obispo
Address: 1631 Monterey St., San Luis Obispo, CA 93401
Region: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in San Luis Obispo
#1 Business Hotels in San Luis Obispo
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Featuring complimentary breakfast, complimentary beer & wine tasting reception, and a downtown San Luis Obispo location, The Quality Suites San Luis Obispo awaits you with a combination of beautifully appointed suites and an array of area activities. ... more   less 
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