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“Not My Favorite” 2 of 5 stars
Review of Courtyard by Marriott San Luis Obispo

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Courtyard by Marriott San Luis Obispo
3.0 of 5 Hotel   |   1605 Calle Joaquin Road, San Luis Obispo, CA 93405   |  
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Ranked #11 of 31 Hotels in San Luis Obispo
GreenLeadersSilver level
San Diego, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not My Favorite”
2 of 5 stars Reviewed July 19, 2013

We checked in late (after 11:00pm) and although the front desk staff was friendly, they were not very professional. We were on the second floor and the people above us partied until 3:30am. Didn't sleep well. The Marriott apparently provided an unadvertised buffet breakfast that we noticed when we checked out, but after not sleeping well, I couldn't get out of there fast enough. I'm thankful we were able to get what seemed like the last room in SLO for that weekend. Now I know why. Try Margie's Diner for breakfast next door. My daughter and I liked it, my husband, not so much.

Room Tip: Request a top floor.
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  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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320 reviews from our community

Traveler rating
    121
    127
    51
    9
    12
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118
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Whittier, California
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 12, 2013 via mobile

Very nice and clean room. Beds were comfortable.. Stayed during the week with my family. Great location near Madonna inn. Just a few miles away from downtown,bubblegum alley, applefarm and avila state beach. Breakfast had a good selection. Seemed like a newer building......... All staff were kind and courteous. I would definitely recommend staying here. We will be back..............

Stayed July 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 10, 2013

Stayed on 4 July on a journey from Capitola to LA.having driven down big sur we were ready for a rest and a meal and then some 4 July fireworks. Had room service dinner which was standard marriott fare but with a nice glass of Sauvignon blanc. Nearest fireworks were on the coast 9 miles away so did not bother with them. Good pool and nice views of surrounding hills from our room. Hotel adjacent to 101 and seemed pretty full but was very quiet. Good value and convenient place to stay. Clean and in good condition and staff seemed happy despite working on a holiday.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 8, 2013

Stayed in SLO for 2 nights over the 4th of July holiday (on reward points). Really enjoyed the pool, room service and refrigerator in room. Front desk staff wasn't overly helpful. Gave me two room keys that did not work (with an armload of bags and a 3 year old, going back down to the lobby was not appreciated. When we checked out, didn't even get a "thanks for staying with us". Contrary to other reviews, our room smelled just fine. We left the room late on the 2nd day and did not get any room service that day (fresh towels/cleaning) but received extra towels from the front desk when we asked.

Room Tip: Stayed on 3rd floor, had quiet neighbors, no complaints.
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Green Features: Expected from Marriott, was as green as other properties.
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly Hills, California
Level Contributor
146 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed July 8, 2013 via mobile

By spending a boat load of money for an average hotel, I didn't walk away feeling satisfied. The maid service was great - but only after I tipped her every day. I was upgraded to a "spa room": it was for the handicapped! The only thing spa-ish was a bathtub whirlpool by the bed. Otherwise, there's NO where to place makeup, toothpaste, or a closet to put my clothes in. A tiny armoire isn't considered a closet. There's no complementary breakfast either. I'm just OK with the staff, and just OK with the experience.

  • Stayed July 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Georgetown, Texas
Level Contributor
153 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 14, 2013

This Courtyard has larger rooms, microwave and refrigerator, and a full service restaurant and bar. I hope Marriott allows them to keep it. The staff is friendly and helpful. The rooms are clean and appear to be newly renovated. A very good experience and one of the better run Courtyards.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM-ARC, Front Office Manager at Courtyard by Marriott San Luis Obispo, responded to this review, June 15, 2013
Dear TravelWell040,
Wow, thank you so much for the 5-star rating! As a Top Contributor, we know you know good service and appreciate you giving us a review from your stay. I am glad to see that you had a good expereince with us, for that is our main goal. Thanks again for the review, and we look foward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 10, 2013

1. Front desk staff on check-in : polite and friendly, did not know for sure where gumball alley was ( a key SLO attraction)

2. Cookies, but no apples on check-in desk

3. As I was going out to photograph the surf crazy early in the morning, Front desk clerk at 5 am responded to my statement that I didn't need any housekeeping service that day, "Go upstairs and put out the door knob notice."

4. Mattress/Sleep Quality: B-

5. Bathroom: clean, but shower spout was crooked, and you need an extra, umph, to turn off the shower

6. Hotel staff (non Front Desk staff): polite, but not outgoing

7. I paid $180 per night. The Motel 6 next door was charging $100, while Best Western was charging $160. On an upcoming trip back to SLO, I will consider staying in a neighboring city to save money. Or, try airbnb

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FOM-ARC, Front Office Manager at Courtyard by Marriott San Luis Obispo, responded to this review, June 15, 2013
Dear Bigbasin,
As a Senior Contributor, we really appreciate you taking the time to review your stay with our hotel. The constructive feedback you gave us is very useful, and we hope that you choose to stay with us again to see the changes implemented. I hope you had a great visit in San Luis Obispo, and we hope to see you next time you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott San Luis Obispo

Address: 1605 Calle Joaquin Road, San Luis Obispo, CA 93405
Location: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Room Service Wheelchair access
Hotel Style:
#1 Green Hotel in San Luis Obispo
#9 Family Hotel in San Luis Obispo
#10 Business Hotel in San Luis Obispo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott San Luis Obispo 3*
Number of rooms: 139
Official Description (provided by the hotel):
The Courtyard by Marriott is San Luis Obispo's newest hotel and is conveniently located near Cal Poly and is 7 mi to Pismo and Avila Beach. The Courtyard San Luis Obispo is 4 mi to San Luis Obispo County Airport with easy access to all area attractions and landmarks. Our San Luis Obispo hotel has a distinctive architectural style where you can enjoy the warmth of the California sun. The Courtyard San Luis Obispo has a customer-focused guest room design combining both comfort and functionality. Our San Luis Obispo hotel offers spacious rooms, complimentary wireless internet, as well as a fitness center and an outdoor heated pool with jacuzzi. ... more   less 
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Also Known As:
Courtyard By Marriott San Luis Obispo Hotel San Luis Obispo
Courtyard San Luis Obispo
San Luis Obispo Marriott
San Luis Obispo Courtyard

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