We usually go to the effort of searching out a quaint bed and breakfast because we like to support small family run businesses and we also particularly like the "breakfast" portion of the stay because they are usually such a treat and so well done.
We were told upon checking in that breakfast would be served until 10am the next morning yet when we arrived at 9:40 the next morning we were told that breakfast was over at 9:30 and we had missed it by 10 minutes. When we explained that we were told by the front desk at check-in that the breakfast was over at 10:00 we just got a shoulder shrug and a sorry. There was no offer for a simple bowl of cereal or toast, not even a cup of tea. We were obviously annoyed yet there was no effort to ease the situation. Stunned at the lack of service we went back to the room to make our own tea and realized there wasn't any available in the room, other than one packet of decaf camomile... which we think this is pretty weak for a british themed bed and breakfast.
When we checked out very shortly after, only because we were starving and frustrated and needed to forage for food now, the same girl was at the front desk. She didn't bother to ask "how was your stay?" or apologize for the incident, only a quick goodbye and at this point we were too irritated and hungry to bother expressing our issue again. Lets just say that this led to a few hours of scrambling around an unfamiliar city trying to find parking and a decent cafe to spend more cash on to get a meal when we had already paid a premium for at our "bed and breakfast" and we were already late for the road trip we had planned. I know this is such a simple thing, but it put such a bad taste in our mouth and really set a bad tone for the rest of our day.
We spend several months of the year travelling and booking many accommodations and this is the first time we felt so aggravated as to write a review. I only gave this place 2 stars because the rooms are quite nice. But as i feel most people desire to stay at a true B&B, it's the personal touches and quaint service that makes them worthwhile. I recommend you skip this one.
- Official Description (provided by the hotel):
- San Luis Obispo's newest hotel ideally located close to charming downtown San Luis Obispo, 5 minutes from Cal Poly, and just 1 hour to Hearst Castle. Luxury spacious rooms feature premium furnishings, luxury upholstery, top-of-the-line bedding and dual pedestal sink bathrooms with imported tile. Extended Continental breakfast with delicious pastries, different breads, bagels and English muffins to toast, hot fresh oatmeal, scrambled eggs upon request and more, large flat-screen Sony televisions and DVD players. There are complimentary DVD rentals located in the Front Office. ... more less
- Reservation Options:
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- Also Known As:
- San Luis Creek Hotel San Luis Obispo
- San Luis Creek Obispo