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“So Perfect” 5 of 5 stars
Review of Granada Hotel and Bistro

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Granada Hotel and Bistro
3.5 of 5 Small Hotel   |   1126 Morro Street, San Luis Obispo, CA 93401   |  
Hotel amenities
Ventura County
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“So Perfect”
5 of 5 stars Reviewed June 21, 2013

Where do I start? I love this place, the rooms are tiny but really well done. Everything is great quality here, luxury linens a bed to sink in to. The public space is so serene and the attention to detail in the furnishings and fixtures was wonderful. The restaurant is excellent too, oh and the coffee is the best coffee I've ever tasted and is free in the morning. Can't think of anywhere else I would rather be than drinking coffee on that terrace.

Room Tip: Upstairs in the back of the hotel was very quiet.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

Traveler rating
    70
    16
    4
    3
    4
See reviews for
6
65
4
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Orange County
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 7, 2013

A small hotel downtown, so discreet you can miss it. Small but very well fitted rooms make me think of Paris. Quiet on the backside and well tended by housekeeping. A bit more noise on the front given the restaurant in the front court. Fine front desk, parking in the rear (no extra cost) in a wonderful city with Cal Poly adding its student vibe. Did not eat here as I prefer both venturing out in a place with so many possibilities...and staying solvent.

Room Tip: Rear for quiet
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Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 4, 2013

As an avid reader of LA Times Travel I saw Granada's new $140 offer this last Sunday and called to book it. It clearly stated Monday-Friday through end of June to include room, wine tasting for two & picnic lunch. When I gave her my dates she said Fridays aren't included, so when I told her I had the paper in hand, she put me on hold and came back and said "that means check-out on Friday and that it's a standard in the industry to state it that way". Then why do all other honest hotels quote/advertise by the night (i.e. look at all Vegas hotels who clearly state Sun-Thur to get the lowest rates)?

Bottom line, at most it's deceptive and at the minimum it might have been a typo, but don't lie to a prospective customer - just honor it!

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly W, General Manager at Granada Hotel and Bistro, responded to this review, July 20, 2013
Dear Honored Guest,

We are deeply sorry to hear about some of the inconveniences you experienced while trying to make a reservation with us. We continuously strive for perfection and appreciate your feedback.


The LA Times misprinted the article in the Travel section. It should have read Monday-Thursday. I am truly sorry for any inconvenience this has caused you. You were asking for a promotional rate due to a misprint on behalf of the LA Times during a weekend in high season.


Please feel free to reach out to me personally at anytime if you would like to discuss this further. Again we apologize for any issues this may have caused.

Sincerely,

Keilah Smith,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Luis Obispo, California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 23, 2013

Unfortunately, the beautiful building does not make up for consistently lacking food and service. I am a local and have been to Granada many times with friends...one thing you can count on is leaving the restaurant feeling disappointed, with an empty wallet.

Save your money.

  • Stayed May 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 1, 2013

This is a cute and stylish hotel in an excellent central location. The rooms, tho small, are attractive, and the in-room shower and vanity pretty but not too functional. The lack of a closet or luggage racks (just a small armoire) left us putting our minimal luggage on the only chair in the room.The outdoor fireplace and patio were very nice. Since the hotel is a clever remake of a building not intended to be a hotel, the room size is understandable. The parking lot is a big, big problem, however, and more thought needs to go into its management. The night we stayed a large Lincoln Navigator was allowed to park behind the row of parking slots for hotel guests, making it almost impossible to back out and make the turn into the very narrow driveway, complicated by another car entering the driveway from the street. (It took about 10 minutes to back and turn, back and turn to achieve this). When we asked the desk clerk if the large car couldn't be parked in one of the available slots, he abruptly said no and it remained there all night and the following morning, making it hard for all of the other drivers to enter and leave the lot. All in all, I felt that this venue was slightly overpriced and I will probably not stay there again.

Room Tip: Rooms next to the upstairs patio have only one window, opening on the patio. You have to keep curtai...
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Beach, California
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 30, 2013

With a son studying at Cal Poly SLO, I make the lovely trek to the Central Coast fairly often. Up until now, my options have been 1. Chain hotel/motel or 2. Victorian Bed and Breakfast. Hallelujah for the Granada. I happened upon it through Trip Advisor/Yelp and it seemed like the aesthetic that I appreciate without the insanely high boutique hotel prices. My room was small but not claustrophobic. The bed was divine and the exposed brick (even in the shower!) was charming. There is an upper deck that may be enjoyed by the hotel guests that looks over the bistro and street below. I did not eat in the bistro (next time!) but did enjoy a glass of wine. My server, Kelly, was adorably friendly as was the front desk manager on duty, Kathleen. All in all, I was impressed by both the property itself and the staff that I encountered. Good job, Granada. I will be back.

Room Tip: Upstairs without a doubt.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Beach, California
Top Contributor
129 reviews 129 reviews
37 hotel reviews
Reviews in 52 cities Reviews in 52 cities
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed April 29, 2013

Bottom line – I would never stay in a room here unless it was an upstairs suite. The hotel is a “5”; my room was a “1”. Overall – I give it a “1” for the deception of renting out a room at these prices that are just not functional.

The Granada Hotel itself is a welcome change to the boring hotels at the end of Monterey St or over by the Madonna Inn. However – you really need to watch out for the room size/location before confirming reservations. We were in # 16 (a “classic”) on the bottom floor facing the parking lot. The room #17, I presume would be equally as bad.
The good:
• Excellent location
• Trendy/contemporary accommodations
• Comfortable bed
• Great shower (except it is in the bedroom)
• Friendly/helpful staff
The Bad:
• When the management/staff say “boutique” they mean the rooms are small – not necessarily that the hotel is small
• Hard to find – the sign out from is a work of art – but you don’t really see it because it blends in with the wall
• The parking…you’ve got to be kidding. The ally way to the parking can hardly accommodate anything bigger than a Honda Civic. It’s just that people who drive a Civic cannot afford to stay here.
The Ugly:
• We stayed in a “classic” room. The size is really not acceptable for more than a single person. The glass case is supposed to be an amour. It just did not work. No place to put suit cases, no closets, no drawers – you’re living out of your suit case which is laying on the floor. You have to rearrange luggage to take a shower (the shower & bathroom vanity are part of the bedroom). There is no bathroom – just a water closet for the toilet. The bathroom sink (well vanity sink as there is no bathroom) is like a tiny wet bar (totally unacceptable at these prices).
• The weather in SLO is beautiful – but you can’t open the window. It is a very cool industrial/contemporary look – but if you open the window – anyone in the parking lot could just climb in. It would be very simple to just put a restricting arm on the window to allow it to only open a few inches.

Room Tip: Go for an upstairs suite
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  • Stayed April 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly W, General Manager at Granada Hotel and Bistro, responded to this review, July 20, 2013
Dear Honored Guest,

Thank you for taking the time to provide feedback. We take the feedback of our guests extremely seriously as it gives us the opportunity to improve.

We apologize for any misunderstanding you experienced while staying at Granada. We gave you the best appointed room we could given your price point needs. The New York Times referred to Granada as San Luis Obispo's "First Luxury Boutique Hotel", and as such the hotel is not ideal for guests seeking a traditional experience. The rooms are intimate and we have added more suitcase stands since you last stayed with us.

I look forward to welcoming you back and offering you a different room type that better accommodates your preferences. Again, we apologize for any issues you may have experienced.

Please feel free to reach out to me at anytime to discuss your stay.

Sincerely,

Keilah Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Granada Hotel and Bistro

Address: 1126 Morro Street, San Luis Obispo, CA 93401
Location: United States > California > San Luis Obispo County > San Luis Obispo
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 8 B&Bs / Inns in San Luis Obispo
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Granada Hotel and Bistro 3.5*
Number of rooms: 17
Official Description (provided by the hotel):
A boutique hotel and restaurant serving farm-to-table dishes inspired by Spanish cuisine. The hotel includes 17 rooms: 3 Classic, 10 Deluxe, and 4 Suites with balconies. The design exposes the raw elements of the original 1920's building. Each well-appointed room features original hardwood floors, exposed brick walls, antique Persian rugs, original artwork and the finest textiles. They are 100% non-smoking and offer air-conditioning, LCD flat-screen TVs, and bath products by C&O Bigelow and Kiki de Montoarnasse. Also included in the rate is a complimentary Linus Bikes for touring the area. Granada is situated in the heart of downtown San Luis Obispo, making it easy for guests to enjoy a wide range of activities including wine tasting, hiking through the lush countryside, a day at the beach, golfing, or strolling downtown shops and restaurants. The world famous Farmers Market is located one block from the hotel, and is held every Thursday night. Oprah Winfrey and National Geographic recently named this ‘the happiest city in America’. ... more   less 
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